Planet Holiday Hotel & Residence

Hotels
8.2 (1681 reviews)
Jalan Raja Ali Haji - Sei Jodoh, Batam , Nagoya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent staff hospitality

Categories

Cleanliness
7.78
Some remarks about cleanliness issues with carpets and toilets.
Service
8.45
Staff were courteous and helpful, though some reviews noted a need for improved hospitality.
Location
8.49
Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.
Room Quality
7.94
Spacious and comfortable rooms, but some mention of the bed being too hard.
Amenities
8.17
Facilities were good, but some issues with the smoking smell noted.
Value for Money
8.23
Overall view is that the price is reasonable for the services provided.
Food and Beverage
8.38
Breakfast received positive reviews for variety and quality.
Overall Experience
8.15
Guests reported a generally pleasant experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Luxurious Accommodation with Modern Facilities
Planet Holiday Hotel & Residence, located near Nagoya Hill Shopping Mall, offers a sophisticated stay with top-notch amenities. The hotel boasts a fitness centre, outdoor pool, and free shuttle service to shopping centres.

Culinary Delights from Around the World
Indulge in a variety of cuisines at the hotel's dining options - from fine Indonesian and international dishes at Café de Venus to classic Chinese menu at Shiang Palace Restaurant. Savor Korean and Japanese delicacies at Arirang, or unwind at Chapron Lounge with coffee and an impressive wine selection.

Entertainment and Relaxation
Experience lively nights at Planet Discotheque & KTV or enjoy a game of billiards at Q-Pool & Cafe. For a more laid-back time, pamper yourself with rejuvenating treatments at Natural Spa.

Book your stay at Planet Holiday Hotel & Residence for a truly upscale and diverse experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1681 reviews
Cleanliness: 7.78
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 8.38
Overall Experience: 8.15
C
Chee Kuan • couple • my
8
2026-06-13 • via Nuitee
Z
Zulkifli • solo_traveller • sg
8
enjoyable n good value
Pros:

It's cheap, good and spacious. Staff are super friendly.

Cons:

The karaoke noise can be loud.

2026-06-11 • via Nuitee
M
Machappan • extended_group • my
9
Pros:

Overall good

2026-06-10 • via Nuitee
P
Paul • extended_group • sg
10
2026-06-09 • via Nuitee
M
Mohd • family_with_children • my
10
Pros:

Nice position n nice view

2026-06-08 • via Nuitee
M
Maeesha • solo_traveller • sg
9
Pros:

Good n repeated stay

2026-06-08 • via Nuitee
M
Mohd • family_with_children • my
10
Pros:

Excellent n delicious

Cons:

Beautiful

2026-06-08 • via Nuitee
I
Ivan Chee Ps • solo_traveller • sg
10
2026-06-07 • via Nuitee
R
Rosyid • solo_traveller • my
10
Pros:

Staff so friendly and helpful

Cons:

No any

2026-06-06 • via Nuitee
G
GYEONGWON • solo_traveller • sg
9
2026-06-05 • via Nuitee
B
Baljit • solo_traveller • sg
7
Pros:

Proximity to ferry terminal and restaurants

Cons:

Rooms are pretty old and the balcony needs a makeover.

2026-06-04 • via Nuitee
M
Mattz • solo_traveller • sg
5
Average Accomodation
Pros:

Nothing special or outstanding about the hotel.

Cons:

Housekeeping was bad. Has called for housekeeping a few times but in vain. Breakfast was average though.

2026-06-04 • via Nuitee
M
Mathusoothanan • solo_traveller • sg
5
normal. did not made a impact.
Pros:

no comments

Cons:

i booked a room with king size bed, but they did not gave me that citing smoking room. i was given a room with queen size bed and a single bed. i did not like that.

2026-06-03 • via Nuitee
A
Abdulrahman • solo_traveller • sa
9
2026-06-02 • via Nuitee
M
Matthew • couple • ca
7
Nice hotel. Clean pool. Friendly staff
Pros:

Location and night life. Because I stay frequently. They upgrade my room. Thank you.

Cons:

Great place. Have stayed here many times.

2026-06-01 • via Nuitee
M
Mohd • couple • my
10
Pros:

Awesome hotel and facilities

2026-06-01 • via Nuitee
T
TANG • couple • sg
3
It was an experience to forget
Pros:

It was near the shopping belt. With some food sources nearby

Cons:

Old and damaged furniture … coffee packs in the room were expired 3 months ago!

2026-06-01 • via Nuitee
S
Samuel • extended_group • gb
7
A good value hotel with comfortable beds.
Pros:

This hotel was really excellent value for money. The bedroom was extremely large and the bed was very comfortable. There is a large TV in the room with all streaming applications available to use.

Cons:

The bathrooms are a little bit dated and could definitely use a bit of a refresh. The breakfast was also a little bit disappointing, perhaps this is because I was hoping for a more western spread thought! The asian offerings seemed strong!

2026-05-29 • via Nuitee
N
Nor • solo_traveller • sg
8
Pros:

V.gd all ok

Cons:

No ironing in the room

2026-05-28 • via Nuitee
C
cher chiang • solo_traveller • my
10
2026-05-27 • via Nuitee