Planet Holiday Hotel & Residence

Hotels
8.2 (1708 reviews)
Jalan Raja Ali Haji - Sei Jodoh, Batam , Nagoya , id
+62778433555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent staff hospitality

Categories

Cleanliness
7.78
Some remarks about cleanliness issues with carpets and toilets.
Service
8.45
Staff were courteous and helpful, though some reviews noted a need for improved hospitality.
Location
8.49
Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.
Room Quality
7.94
Spacious and comfortable rooms, but some mention of the bed being too hard.
Amenities
8.17
Facilities were good, but some issues with the smoking smell noted.
Value for Money
8.23
Overall view is that the price is reasonable for the services provided.
Food and Beverage
8.38
Breakfast received positive reviews for variety and quality.
Overall Experience
8.15
Guests reported a generally pleasant experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Luxurious Accommodation with Modern Facilities
Planet Holiday Hotel & Residence, located near Nagoya Hill Shopping Mall, offers a sophisticated stay with top-notch amenities. The hotel boasts a fitness centre, outdoor pool, and free shuttle service to shopping centres.

Culinary Delights from Around the World
Indulge in a variety of cuisines at the hotel's dining options - from fine Indonesian and international dishes at Café de Venus to classic Chinese menu at Shiang Palace Restaurant. Savor Korean and Japanese delicacies at Arirang, or unwind at Chapron Lounge with coffee and an impressive wine selection.

Entertainment and Relaxation
Experience lively nights at Planet Discotheque & KTV or enjoy a game of billiards at Q-Pool & Cafe. For a more laid-back time, pamper yourself with rejuvenating treatments at Natural Spa.

Book your stay at Planet Holiday Hotel & Residence for a truly upscale and diverse experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1708 reviews
Cleanliness: 7.78
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 8.38
Overall Experience: 8.15
M
Mohd • couple • my
9
1 weeks stay here
Pros:

Awesome n comfortable room n many accommodation in hotel best from family n friends view so nice

Cons:

Not sure

2026-07-04 • via Nuitee
N
Norsofia • solo_traveller • my
8
2026-07-02 • via Nuitee
M
michaela • family_with_children • sk
9
Vyborny pomer kvalita - cena.
Pros:

Sice starsi hotel, ale stale udrziavany. Velky vyber jedla na ranajky, mily personal.

2026-07-02 • via Nuitee
S
Sani • couple • sg
9
2026-07-01 • via Nuitee
R
Robert • couple • gb
8
Good hotel reasonably priced
Pros:

Location

Cons:

Waiting for elevator

2026-06-30 • via Nuitee
F
fandi • solo_traveller • my
8
Pros:

Tq

Cons:

Tq

2026-06-29 • via Nuitee
W
Wan Azman • couple • my
9
Great stay at Batam City
Pros:

The room was very clean and comfortable. Breakfast was ok too. The location was very convenient for us to explore Batam city.

Cons:

None

2026-06-29 • via Nuitee
Z
ZIQRY • couple • sg
9
2026-06-28 • via Nuitee
M
murali • couple • sg
10
2026-06-27 • via Nuitee
M
Muhamad Ghazali • solo_traveller • my
8
2026-06-26 • via Nuitee
N
Nabilah • extended_group • my
10
2026-06-26 • via Nuitee
A
Adam Nohero • solo_traveller • sg
10
Nice retreat
Pros:

Friendly, great breakfast

2026-06-23 • via Nuitee
S
SAVIO DOMINIC • solo_traveller • sg
10
Pros:

Nil

Cons:

Nil

2026-06-22 • via Nuitee
A
Ashman • couple • my
7
Bad
Pros:

Breakfast and staff are very good

Cons:

I get the room which is the bathtub cant get out water, so the maintanance came to repair. But the toilet bowl which is overloaded when we use is really bad

2026-06-21 • via Nuitee
M
Mohamed Shafiq • solo_traveller • sg
10
Pros:

New room facilities. Nice location

Cons:

Nil

2026-06-21 • via Nuitee
M
Muhammad Ain • couple • sg
10
Great hotel, great service
Pros:

Very good

Cons:

NA

2026-06-21 • via Nuitee
E
Eska • couple • sg
7
2026-06-21 • via Nuitee
N
Nor Fazira Binti • couple • my
8
2026-06-21 • via Nuitee
N
Nor Fazira Binti • couple • my
8
2026-06-21 • via Nuitee
L
Lau Teck • solo_traveller • sg
8
2026-06-20 • via Nuitee