DoubleTree by Hilton Coventry Building Society Arena

Hotels
Doubletree by Hilton
Judds Lane, Longford , Coventry , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast and staff
Convenient location for events
Cons:
Basic room quality
Issues with amenities and cleanliness

Categories

Cleanliness
7.14
Reviews indicated that while the facilities were neat, communal areas needed improvement.
Service
8.11
Staff were generally friendly and helpful based on multiple reviews.
Location
8.15
The hotel location was convenient for events, contributing to a positive sentiment.
Room Quality
7.1
Rooms were often described as basic with some issues, affecting impressions.
Amenities
6.63
Several complaints about missing or subpar amenities (e.g. toiletries, hot water).
Value for Money
7.09
Value perception was mixed; some felt it wasn't worth the price compared to budget options.
Food and Beverage
8.14
Generally positive reviews about breakfast and dining options, despite minor issues.
Overall Experience
7.61
Reviews suggest a satisfactory experience overall with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 10:34

Property Description

Luxurious Accommodation with Stunning Views
Located at the Coventry Building Society Arena, DoubleTree by Hilton Coventry Building Society Arena offers modern rooms with pitch views. Each room is equipped with a flat-screen TV, en-suite bathroom, and tea/coffee making facilities.

Entertainment and Dining Options
Guests can enjoy the casino on-site and complimentary WiFi in all public areas. Indulge in cooked breakfasts daily and unwind at The Anecdote for drinks and dinner. Don't forget to savor your complimentary cookie upon arrival.

Convenient Location
Just a short drive from Coventry center, our hotel is easily accessible from the M6 motorway. With Birmingham International Airport and the NEC only 20 minutes away, DoubleTree by Hilton Coventry Building Society Arena is the perfect choice for your stay.

Ready to experience luxury and convenience? Book your stay now at DoubleTree by Hilton Coventry Building Society Arena.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 9.57
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.14
Service: 8.11
Location: 8.15
Room Quality: 7.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
C
Chris solo_traveller gb
10
Pros:

Decent size room and great facilities

2026-08-08 via Nuitee
M
Mark solo_traveller gb
8
Excellent stay, comfortable and good value
Pros:

Location near M6 was great for me. Food in the bar was good and breakfast was very good and value for money.

2026-08-07 via Nuitee
D
david solo_traveller gb
10
2026-08-07 via Nuitee
L
LordJon02 Solo travel
6
Hotel let down by restaurant
Pros:

Let down by restaurant!
Breakfast day 1 was not that hot. Warm plates were actually cold. Fridge doors were broken and when you tried to slide them the whole unit moved.
Tables were not cleaned fully. In place of clearing whole table and then cleaning fully, they wipe around items on the table. The reception for breakfast is non existent. You just find a seat. There are no breakfast menus, so it is guesswork as to what is available. Whilst it is a buffet only scrabbled eggs on buffet. You can order other types of eggs but I guess they keep it a secret.
I went in one evening for food no ordered 8 wings to take to my room. £15 for Korean Sticky wings. Now i understand why at 8 pm it was empty!
The worse wings ever! They must have come from pigeons they wear that small. Would have got more meat from chickens feet. Not sticky and no flavour or sesame seeds. By the time I realised I was in my room so not could not be bothered complying as leaving the next day.
Room and housekeeping / reception were all great. But for over £1300 for my stay very dissapointed.

2026-08-04 via Tripadvisor
D
Des solo_traveller gb
8
Air Conditioning not working.
Pros:

Hotel staff and venue was fabulous.

Cons:

Air conditioning was not working for the whole stay.

2026-08-04 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

N/A

2026-08-03 via Nuitee
S
SUSAN couple gb
5
I stay here because it’s convenient to the casino
Pros:

The breakfast is delicious and the staff are very nice and helpful the cookies are a nice touch when you arrive

Cons:

The hotel is shabby, we moved rooms as the air conditioning wasn’t functioning and it was really warm

2026-08-03 via Nuitee
M
Matt couple gb
7
2026-08-02 via Nuitee
H
Harold solo_traveller gb
7
Minor discrepancies but overall I enjoyed the stay
Pros:

Clean, staff were attentive and polite

Cons:

No slippers or robe in my room

2026-07-25 via Nuitee
T
Thales solo_traveller gb
6
overpriced
Pros:

only location because the casino

Cons:

Room was dirty, woman hair was still on bed and pillows, meaning they did not change bed. Room service up to 8.45pm only. Had to walk a lot plus use stairs to get to the room

2026-07-25 via Nuitee
J
John couple gb
7
Spacious rooms , a view of the pitch and great parking
Pros:

Out of town , good size rooms

Cons:

The attached bar was slow and had no atmosphere

2026-07-25 via Nuitee
N
Nicola couple gb
10
Enjoyed the friendly staff
Pros:

Tidy clean

Cons:

Nothing

2026-07-25 via Nuitee
M
Matt family_with_children gb
3
Cons:

There was no bedding for the sofa bed and we were told that housekeeping has left for the day. We paid for three beds but could only use two which was far from acceptable.
Also an alarm went off in the middle of the night, followed by an announcement half an hour later. Also the TV turned itself on (obviously set by a timer) and woke everyone up.

2026-07-24 via Nuitee
N
Natasha solo_traveller gb
8
Pros:

I liked that there is a retail park just a few minutes walk from the hotel. Staff friendly,hotel room clean

Cons:

The WiFi wasn't working and did not receive any compensation offer.

2026-07-24 via Nuitee
L
Lucy extended_group gb
3
Horrible
Pros:

This hotel is extremely dirty, no functioning lifts on some floors. We were forced to walk up and down. Also even though we had confirmed rooms it turned out that they were over booked forcing some of my family to go elsewhere. I would not recommend it to anyone.

Cons:

Unkempt

2026-07-23 via Nuitee
R
Robert couple gb
8
2026-07-20 via Nuitee
N
Norma couple gb
10
Ideal for what was required
Pros:

Handy for visiting friends

2026-07-18 via Nuitee
G
Georgina couple nz
8
2026-07-18 via Nuitee
T
Toby taylor couple gb
6
It was ok also the toilet flush was not on the wall properly and wouldn’t flush the walls are dirty and the beds around
Pros:

Location

Cons:

Staff members in the bar that you eat your tea breakfast staff are amazing and fantastic but when we had tea they where rude gave me a pint of coke but it was nearly clear and didn’t taste like coke and said they couldn’t do food unless it was something quick and easy 2 couples walked out I had a bowl of chips that where still raw and a salad and the dressing was way to much it was half way up the bowel and staff spent most of the time on there mobile phones and couldn’t care less about who was in eating or drinking

2026-07-18 via Nuitee
M
Mike solo_traveller gb
1
Disappointing
Pros:

Location of hotel to venue

Cons:

The room was absolutely boiling I did not sleep at all air con was VERY VERY poor , Only one lift at one end of the hotel is just madness

2026-07-17 via Nuitee