Hampton Inn & Suites Grand Rapids Downtown

Hotels
•
Hampton Inn
9.2 (660 reviews)
433 Dudley Place NE , Grand Rapids , US
+1 616-456-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Convenient location
Cons:
Issues with service quality
Breakfast availability

Categories

Cleanliness
8.59
Mostly clean but definitely needs updating.
Service
9.56
Staff was friendly and responsive, but some staff were noted as rude.
Location
9.6
Close to downtown and convenient to events.
Room Quality
9.05
Room was clean and spacious, but there were issues with showers and furniture arrangements.
Amenities
9.58
Good breakfast variety and nice pool and hot tub.
Value for Money
9.04
It was nice for the price paid.
Food and Beverage
8.59
Breakfast food was running out before the end time; no pastries available.
Overall Experience
9.56
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:44

Property Description

Convenient Location
Located just 1.8 km from DeVos Place, Hampton Inn & Suites Grand Rapids Downtown offers a prime spot for exploring Grand Rapids. With key attractions like Devos Hall, Grand Rapids Art Museum, and Van Andel Arena within a few kilometers, guests can easily immerse themselves in the city's vibrant culture.

Modern Amenities
Guests can enjoy a range of modern amenities at the hotel, including a fitness centre, hot tub, and free WiFi throughout the property. The rooms are well-equipped with air conditioning, flat-screen TVs, and comfortable bedding to ensure a relaxing stay.

Business and Leisure Facilities
Whether guests are visiting for work or leisure, Hampton Inn & Suites Grand Rapids Downtown caters to all needs. The hotel features a business centre, 24-hour front desk, and vending machines for added convenience during your stay.

Experience comfort and convenience at Hampton Inn & Suites Grand Rapids Downtown. Book now for an unforgettable stay!

Important information:

Please note this is not a pet-friendly hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Location

Guest Reviews

9.2
Based on 660 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.05
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.56
M
Michelle • extended_group • us
10
2026-10-28 • via Nuitee
A
Athena • couple • us
10
Pros:

Good breakfast. Great location within walking distance of downtown. Nice amenities.

2026-10-25 • via Nuitee
C
Cody • couple • us
4
2026-10-23 • via Nuitee
M
Marie • couple • us
10
Close to Mary Free Bed.
Pros:

Felt safe. Very clean

Cons:

The price

2026-10-19 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-10-17 • via Nuitee
K
Kylie • solo_traveller • us
10
2026-10-10 • via Nuitee
D
Daniel • couple • us
7
The hotel overall was fine aside from the bed. 400 Dollars for a one night stay was very high.
Pros:

Hotel was clean. Staff was friendly.

Cons:

The bed was not very comfortable. (Queen Room).

2026-10-08 • via Nuitee
D
Douglas • couple • us
10
2026-09-14 • via Nuitee
J
Josef • couple • de
6
Cons:

Location far from Downtown

2026-09-08 • via Nuitee
B
Barbara • couple • us
9
2026-08-28 • via Nuitee
M
Mark • couple • us
6
Convenient place to stay, breakfast ok, rooms need to be better cleaned, some need better training.
Pros:

Several members of staff were helpful: we arrived earlier than normal check-in and we were given a room. Other members need more training: while trying to resolve a problem, one staff member needed our name; however, the staff member could not remember our name, which is easy, and had to ask me for it 3 times. After struggling for a while, another staff member stepped in and was able to help us and quickly train the staff colleague. The struggling staff member had a good attitude.

Cons:

Our room was not properly cleaned. We found clothes were not cleaned up and wondered if the room had been cleaned: one needs to look everywhere what needs to be picked up. The bathroom lacked some toiletries which the staff were more than willing to provide when we asked them for it.

2026-08-26 • via Nuitee
M
Michelle • family_with_children • us
8
2026-08-23 • via Nuitee
M
Mikayla • extended_group • us
10
2026-08-18 • via Nuitee
D
Dionne • family_with_children • us
9
2026-08-17 • via Nuitee
T
Thao • couple • us
10
2026-08-15 • via Nuitee
C
Chelsea • couple • us
1
I’ll never return.
Pros:

Terrible staff booking.

Cons:

I never received my refund I was promised from the from desk worker Jordan. Nothing but a headaxhe

2026-08-14 • via Nuitee
H
Hollie • solo_traveller • us
9
2026-08-11 • via Nuitee
J
Jamel • couple • us
10
2026-08-10 • via Nuitee
J
Juris • solo_traveller • ca
2
2026-08-09 • via Nuitee
K
kimberlee • extended_group • us
5
2026-08-08 • via Nuitee