The Alex Hotel

Hotels
8.5 (617 reviews)
Rheinstrasse 29 , Freiburg im Breisgau , de

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Packed lunches
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Great location
Cons:
Small rooms
High prices for size

Categories

Cleanliness
9.14
Many reviews mention the hotel is very clean and well-maintained.
Service
9.11
Frequent praise for friendly and helpful staff.
Location
9.15
Close to the train station and easily accessible.
Room Quality
7.1
Rooms are small and some reviews mention limited space.
Amenities
8.13
Good facilities like bicycle storage and a nice bar area.
Value for Money
7.09
Some reviews indicate prices are high for the room sizes.
Food and Beverage
9.14
Excellent breakfast with a variety of options.
Overall Experience
9.11
Positive overall sentiments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:33

Property Description

Convenient Location
Located just 5 minutes' walk from Freiburg Main Station, The Alex Hotel offers a quiet retreat in the bustling city. Explore Freiburg’s Old Town with an 8-minute walk from the property.

Comfortable Rooms
Experience comfort in every detail with rooms equipped with a flat-screen TV, refrigerator, and private bathrooms with free toiletries.

Cozy Amenities
Unwind at the hotel bar or relax in front of the fireplace in the shared lounge. With a 24-hour front desk and luggage storage, your convenience is our priority at The Alex Hotel.

Book your stay at The Alex Hotel for a relaxing and comfortable experience in Freiburg.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that this is a completely nonsmoking hotel. If you smoke in your room, the hotel will charge a final cleaning fee.

Please note that an extra bed is only possible in the Superior Double Room and it costs EUR 30 per night.

Please note that limited parking spaces are available on-site and must be reserved in advance. Please contact the property directly for further information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 617 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 9.14
Overall Experience: 9.11
V
Vitalii • solo_traveller • ua
9
2026-05-29 • via Nuitee
M
Markus • solo_traveller • de
8
2026-05-26 • via Nuitee
B
Bärbel • solo_traveller • de
7
Pros:

Ruhig

Cons:

Es wir sehr eng im Zimmer. Das Zimmer wird durch das Bett fast vollständig ausgefüllt.

2026-05-21 • via Nuitee
S
Simone • couple • de
8
2026-05-21 • via Nuitee
F
Forbes • couple • lu
8
2026-05-21 • via Nuitee
R
Rüdiger • couple • de
9
Schönes Hotel in der Nähe der Altstadt
Pros:

Die Lage vom Hotel in der Nähe der Altstadt und das Ambiente im Hotel.

Cons:

Das Frühstück war etwas übersichtlich und hätte reichhaltiger ausfallen können.

2026-05-17 • via Nuitee
A
André • couple • ch
10
Buche ich gerne wieder und wieder und wieder in Freiburg!
Pros:

Alles bestens, sehr sauber, gut gelegen, freundliche Mitarbeitende, rundum zufrieden (wie bislang immer).

Cons:

Nichts!

2026-05-10 • via Nuitee
S
Susanne • solo_traveller • ch
9
2026-05-09 • via Nuitee
B
Bruno • couple • ch
7
Gutes gepflegtes und ruhiges Hotel , leider zu kleine Einzelzimmer.
Pros:

Schönes Zimmer - gutes Frühstück - ruhige Lage - nettes Personal

Cons:

Zimmer sind eher zu klein - die Auswahl am Frühstücksbuffet könnte grösser sein im Verhältnis zum Preis

2026-04-30 • via Nuitee
R
Rolf • couple • ch
7
Schönes Weekend mit einem Wachrüttler
Pros:

Das Hotel ist wunderschön und praktisch gelegen um in die Stadt zu laufen. Das Personal ist äusserst freundlich und der "The White Alex"-Weisswein sehr empfehlenswert. Die Zimmer sind klein aber gemütlich.

Cons:

Was stört sind die automatisch schliessenden Zimmertüren. Der Schliessmechanismus führt zu Lärm in der Nacht, wenn Leute spätabends ins Zimmer gehen. Leider bin ich sogar aufgewacht deswegen. Die Schalldämmung zwischen den Zimmern kann verbessert werden.

2026-04-27 • via Nuitee
F
Frank • couple • ch
9
2026-04-27 • via Nuitee
A
Alexandra • couple • ch
8
2026-04-20 • via Nuitee
M
Monika • solo_traveller • de
9
2026-04-20 • via Nuitee
S
Sabrina • solo_traveller • de
8
Zentrales Hotel, perfekt für einen Städtetrip nach Freiburg
Pros:

Zentral gelegen - nur wenige Minuten vom Bahnhof entfernt

2026-04-14 • via Nuitee
H
Hofmann • solo_traveller • de
10
2026-04-14 • via Nuitee
L
Luca • couple • ch
10
Ich komme definitiv zurück!
Pros:

Sehr freundliches Personal und top Morgenessen!

Cons:

-

2026-04-10 • via Nuitee
F
Frank • solo_traveller • ch
8
tip top
Pros:

sehr nette Reception - 24 Std besetzt

2026-04-10 • via Nuitee
U
udi • extended_group • il
9
2026-03-23 • via Nuitee
S
Sara • solo_traveller • ch
8
2026-03-08 • via Nuitee
T
Truelsen • couple • de
9
2026-03-07 • via Nuitee