Aerotel Singapore - Transit Hotel in Terminal 1

Hotels
8.2 (6969 reviews)
Above Gate D41, Level 3, Departure / Transit Area Terminal 1, Singapore Changi Airport , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and convenient
Helpful staff
Comfy bed
Good location
Cons:
Overpriced
Food quality lacking
Noisy exhaust
Limited breakfast variety

Categories

Cleanliness
8.03
The room was very clean and well maintained. Some mentions of mixed experiences with cleanliness.
Service
9
The staff is very helpful and accommodating. Generally positive feedback on service.
Location
9.04
Superb location in the terminal for travelers, praised for convenience.
Room Quality
7.99
Rooms are described as comfortable but some comments about shared bathrooms and noisy exhaust.
Amenities
8.02
Amenities such as a pool and lounge area are appreciated but noted as lacking updates.
Value for Money
7.48
Comments about the hotel being overpriced. Some value considerations for short stays.
Food and Beverage
7.53
Mixed reviews on food quality. Breakfast variety noted as limited.
Overall Experience
8.5
The overall experience is generally positive with high marks for convenience and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:15

Property Description

Unique Location and Access
Aerotel Singapore is conveniently situated within Changi Airport's AIRSIDE, offering easy access via an escalator near departure Gate D40.

Exclusive Amenities
Enjoy the luxury of the only AIRSIDE hotel outdoor swimming pool globally, along with a poolside bar, exercise corner, and a library lounge reserved solely for registered guests.

Traveler Information
Transit travelers should take note not to clear immigration/customs, ensuring a seamless stay within the Transit area. For departing passengers, early access is subject to airline policies, with the 24-hour front desk available for any inquiries or assistance.

Book now to experience a unique and convenient stay at Aerotel Singapore!

Important information:

Guests arriving on inbound flights must not pass through immigration control. Guests arriving from the city must be checked in on an outbound flight. Guests are required to wear a mask at all times. The property is not responsible for guests who are unable to pass through immigration control from the city.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 6969 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
T
Tanja solo_traveller au
10
2026-06-06 via Nuitee
K
Kristal solo_traveller au
10
Pros:

Easy to find. Helpful staff. Nice room

Cons:

Works being done at the airport so a lot of noise through the night

2026-06-06 via Nuitee
F
Fabienne couple au
8
Pros:

Emplacement tres pratique et chambre tres calme.

Cons:

Il manquait un bon jus de fruit pour le petit dejeuner. Il y avait que de l'eau

2026-06-06 via Nuitee
R
Robert solo_traveller nz
9
2026-06-06 via Nuitee
L
Lee couple au
10
Great location and facilities
Pros:

So convenient for a quick stopover in Singapore.
Easy to find and fabulous facilities.

2026-06-06 via Nuitee
K
Komalpreet family_with_children au
8
2026-06-06 via Nuitee
D
Debora solo_traveller au
9
Cons:

Very expensive

2026-06-06 via Nuitee
T
TCarts solo_traveller au
6
A captive audience
Pros:

The quiet room perfect, to sleep in, great wash product for hair and body. Toothbrush and paste provided.

Cons:

Staff were unfriendly
Breakfast not Singapore standard. Not much choice, cold cooked food and had to ask for fruit and then fairly limited.
Pool closed in the hours i was there.

2026-06-06 via Nuitee
C
Colin couple au
10
Position, Quiet, clean, comfort, convenient. Dont clear customs and security but stay in transit
Pros:

Location , Location, Location in terminal 1; next to shops (within transit , no need to go out of airport or re-enter security etc)
Large rooftop open air pool and layabout lounges included in price. Also breakfast or a meal.
Large rooms , great beds . large walk in shower and bathroom. Reception and book in 24 hours.

Cons:

The price is steep for 6 hours but worth the extra when booking 12 hours (approx A$400 for 2 pers for 12 hr stay ) which I did on way over and repeated booking on way back to Australia.

2026-06-06 via Nuitee
E
Edward solo_traveller au
10
Fantastic
Pros:

Very nice, clean and comfortable. The free Nazi Goring meal was yummy.

Cons:

It would be nice if pool was open later at night and earlier in the morning.

2026-06-05 via Nuitee
A
Anna-Katharina solo_traveller au
10
2026-06-05 via Nuitee
A
Adrian couple au
10
If you have a long stopover in Singapore after a long night flight why not have a sleep and refresh before the next leg
Pros:

Very comfortable and good sized rooms which allowed us to have a needed sleep before next flight. Being able to stay in the outdoor pool area for the day was a bonus

2026-06-05 via Nuitee
H
Hai couple au
1
2026-06-05 via Nuitee
C
Catharina solo_traveller my
7
Pretty
Cons:

Breakfast limited choices

2026-06-04 via Nuitee
T
Timori solo_traveller us
8
2026-06-03 via Nuitee
J
Jan solo_traveller nz
10
Pros:

It was great to be able to book a room for a few hours to stretch out and have a shower and a sleep between 2 long haul flights. A meal was included in the price which was a bonus.

Cons:

Nothing

2026-06-03 via Nuitee
A
Aletta couple au
9
2026-06-03 via Nuitee
A
Aline solo_traveller no
8
Pros:

Personalle er hjelpesomme og hyggelige.

Cons:

Ingen

2026-06-03 via Nuitee
J
John solo_traveller us
7
Ok place to crash for a few hours, but expensive
Pros:

Location.. it was inside the secure area..

Cons:

Breakfast buffet wasn’t very good. I went to a Singapore airline lounge and ate there.

2026-06-02 via Nuitee
P
Peter couple au
10
2026-06-02 via Nuitee