Birmingham North Moor Hall Hotel BW Premier Collection

Hotels
•
BW Premier Collection
8.4 (1214 reviews)
Moor Hall Drive, Four Oaks , Sutton Coldfield , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent food selection
Friendly staff
Cons:
Cleanliness issues in the bathroom
Pool area felt small

Categories

Cleanliness
7.86
There was no loo brush and needed to flush the loo 2-3 times.
Service
8.83
The staff were very friendly & helpful. Particular credit to Georgia in the Oak Restaurant who was an excellent server.
Location
8.37
Standard quality for this hotel tier.
Room Quality
8.32
Standard quality for this hotel tier.
Amenities
8.35
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.86
The food was excellent and beautifully presented with a large selection.
Overall Experience
8.33
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:33

Property Description

Tranquil Countryside Retreat

Luxurious Spa and Fitness Facilities
The hotel boasts a spa, gym, indoor swimming pool, sauna, and spa bath, providing guests with a pampering and rejuvenating experience. With modern gym equipment, aerobics room, and beauty treatment rooms, relaxation and wellness are easily accessible during your stay.

Diverse Dining Options
Indulge in fine dining at The Oak Room, savor carvery-style meals at the Country Kitchen, or opt for a more laid-back experience at the Lounge Bar and Terrace. From sandwiches to pizzas, the hotel offers a variety of culinary delights to suit every palate.

Ready to escape to a serene oasis of comfort and leisure? Book your stay at Moor Hall Hotel, BW Premier Collection now for a truly unforgettable experience.

Important information:

To avoid disappointment, guests are strongly advised to pre-book tables in the restaurants. Please note that the Oak Room restaurant is closed on Sunday evenings.

Leisure center access is from 15:00 on day of arrival until 11:00 on day of departure.

When booking more than 4 rooms, different policies apply. Once 4 or more rooms are booked, they become non- refundable and a 25% deposit is taken at booking stage.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1214 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
D
David • solo_traveller • gb
8
Relaxing nice breakfast
Cons:

WiFi

2026-05-17 • via Nuitee
A
aksa • couple • gb
4
2026-05-17 • via Nuitee
M
Margaret • couple • gb
10
Very welcoming smiling staff and the hotel had beautiful grounds.
Pros:

The amazing architecture and excellent dinner and great smiling staff. We were several hours late for our check-in but we were not ‘told off’!

Cons:

Nothing.

2026-05-16 • via Nuitee
S
slater • solo_traveller • gb
10
2026-05-15 • via Nuitee
S
slater • solo_traveller • gb
10
2026-05-15 • via Nuitee
C
Cinzia • couple • gb
10
2026-05-14 • via Nuitee
D
Debbie • couple • gb
9
2026-05-13 • via Nuitee
K
Kiran • couple • gb
7
Could be better
Pros:

Beautiful place and location

Cons:

Items missing from double bedrooms and a very long time to get these issues addressed

2026-05-13 • via Nuitee
B
Bagshish • couple • gb
5
2026-05-10 • via Nuitee
V
Victoria • extended_group • gb
5
Cons:

Hotel was very dated and not greatly maintained in some areas. Breakfast wasn’t well stocked up and we had to ask staff for things like bowls and fruit that had run out. Very expensive for the quality of the hotel.

2026-05-10 • via Nuitee
S
simon • solo_traveller • gb
10
Pros:

Everything

2026-05-08 • via Nuitee
D
David • solo_traveller • gb
4
Disappointed ☹️
Pros:

The location was fine

Cons:

My room had Ants running around in the bedroom, the manager did offer two different rooms but as indicated due to my health I had to take one of the older rooms as the new rooms were too far from the facilities. The replacement room was ok but tired! I had a two night stay booked and the meal the first night was extremely poor, the fish was dried out and had clearly been heated up. I did reference this but nothing was done about it, I was still charged the full amount. Very disappointed with my stay at the hotel this time. Have been coming for years but will probably be my last due to this experience.

2026-05-03 • via Nuitee
D
Damian • couple • gb
6
From the outside, I expected more!
Pros:

The setting, beautiful building.

Cons:

The bed room was ok but the shower took forever to heat up & had no power.
The WiFi was very poor.

2026-05-02 • via Nuitee
C
Clint • family_with_children • gb
10
Pros:

I like the staff and the facilities

Cons:

The basin taps wasn't working properly hot water was very slow

2026-04-27 • via Nuitee
H
Helena • extended_group • gb
5
2026-04-26 • via Nuitee
L
Lacie • couple • gb
10
2026-04-26 • via Nuitee
K
Kathryn • couple • gb
9
Lovely and relaxing
Pros:

Beautiful grounds, Hotel was lovely

2026-04-24 • via Nuitee
G
gary • couple • gb
10
2026-04-18 • via Nuitee
L
Luke • couple • gb
5
Disappointed with sleep
Pros:

Nice freindly breakfast room with plenty of choice, spa was clean and easy to use

Cons:

Sadly the room had a very very noisy radiator thermostat and did not sleep well. This really ruined our experience at this hotel. The noise was reported the following day , hopefully fixed before the next occupants arrived.

2026-04-14 • via Nuitee
K
Kiran • couple • gb
6
Pleasant place, with minor issues.
Pros:

Location and the ambience in the public areas.
The jet tub room was nice. Although the garden view wasn’t the best and lacked privacy.

Cons:

The double rooms didn’t come with water and looked very dated, although the Veda were comfortable.
Room service took extremely long, esp when we requested bucket of ice and a few glasses. It took in excess of an hour to provide these.
Staff although very smiley weren’t the best or gracious.

2026-04-13 • via Nuitee