Best Western Heath Court Hotel

Hotels
•
Best Western
8.4 (1246 reviews)
Moulton Road , Newmarket , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
High extra charges for additional services
WiFi issues
Room temperature control problems

Categories

Cleanliness
8.01
Several reviews mention cleanliness positively, but some issues with heating and WiFi indicate that it's not top-tier.
Service
8.98
Multiple reviews highlighted excellent service from staff, indicating a high level of professionalism and friendliness.
Location
8.52
Reviews consistently mention great location and easy access to amenities.
Room Quality
7.97
Rooms received mixed feedback on comfort and temperature control, affecting overall perception.
Amenities
8.5
Amenities were generally satisfactory, but some guests noted that certain features fell short.
Value for Money
8.36
Overall value perceived positively but some mention of additional costs affecting this aspect.
Food and Beverage
8.51
Breakfast received high praise, contributing positively to the overall experience.
Overall Experience
8.38
General sentiment was positive, with minor issues noted affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:01

Property Description

Luxurious Accommodation
Experience comfort and convenience at the privately owned Best Western Heath Court Hotel. Each room is equipped with free fibre-optic Wi-Fi, Freeview TV, and air conditioning for a relaxing stay. Enjoy complimentary toiletries in every bathroom, ensuring a pampering experience during your visit.

Dining Excellence
Indulge in a wide array of delectable dishes at the hotel's restaurant, catering to all tastes. For a more casual setting, Tipsters Bar offers a charming patio where you can savor a drink or meal outdoors. Whether you're a food enthusiast or just looking to unwind, our dining options are sure to impress.

Prime Location
Situated just 350 yards from Newmarket's vibrant center and a short drive from the renowned racecourses, Best Western Heath Court Hotel offers the perfect blend of tranquility and excitement. Don't miss the chance to witness horses training daily at the nearby Newmarket Gallops.

Book now for an unforgettable stay at Best Western Heath Court Hotel.

Important information:

When booking a room without breakfast, this can be added by prior arrangement at a surcharge.

When booking 6 rooms or more, different policies and additional supplements will apply.

Please note that for your comfort and safety, guests are invited to tailor their housekeeping services to suit their needs. Guest bedrooms will only be serviced on request. To arrange this please call Reception. Additional amenities such as linens and toiletries are available upon request and will be available for collection from Reception or delivered in protective packaging and placed at the guest room door.

The hotel restaurant will close every Monday for lunch from the 29th August 2022 (no end date).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.4
Based on 1246 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 8.51
Overall Experience: 8.38
S
Steve • couple • gb
10
Perfect stay close to races, amble parking and the upgraded rooms was nice
Pros:

Great locations for races and friendly staff

Cons:

Na

2026-09-19 • via Nuitee
D
Diane • solo_traveller • gb
7
Fine Hotel for One Night Only
Pros:

The hotel was clean and comfortable within walking distance of the station

Cons:

It's a rather dull and dated motel but this was fine for just one night as I'd been invited to a wedding in the area.

2026-09-16 • via Nuitee
M
Mercy • solo_traveller • gb
10
2026-09-14 • via Nuitee
S
Serkan • solo_traveller • gb
2
Not as expected
Pros:

Great staff tried helping

Cons:

Extremely noisy with other rooms, fire door banging and doors banging all night long

2026-09-12 • via Nuitee
D
dent • solo_traveller • gb
5
2026-09-10 • via Nuitee
P
Phil • couple • gb
6
Average
Pros:

Location

Cons:

Strong smells in the corridors

2026-09-10 • via Nuitee
C
Colin • family_with_children • gb
10
Easy access to National Horse racing museum and the gallops.
2026-09-10 • via Nuitee
M
Mark • solo_traveller • pt
9
2026-09-08 • via Nuitee
R
Rebecca • couple • gb
8
2026-09-07 • via Nuitee
B
brian • solo_traveller • gb
7
Pros:

Friendly staff

Cons:

Small room

2026-09-07 • via Nuitee
G
George • solo_traveller • gb
7
Pros:

Location for visit.

Cons:

Very noisy rooms, doors banging, late at night. Cleaners banging and moving furniture at 8am. No fridge in room, drinks very expensive. ???

2026-09-06 • via Nuitee
K
Karl • couple • gb
9
Very clean and tidy friendly staff good value for money excellent breakfast
Pros:

Very clean

Cons:

Not

2026-09-06 • via Nuitee
K
Karen • couple • gb
8
2026-09-03 • via Nuitee
G
Gaye-anne • solo_traveller • gb
9
2026-09-02 • via Nuitee
S
Stephanie • couple • gb
10
2026-08-31 • via Nuitee
A
Alan • couple • gb
9
Pros:

The spacious room was good, clean and comfortable with good tea/coffee facilities. All staff were attentive and very friendly.

Cons:

Unfortunate noise from wedding

2026-08-31 • via Nuitee
T
Teresa • family_with_children • gb
10
2026-08-31 • via Nuitee
J
John • solo_traveller • gb
9
2026-08-30 • via Nuitee
A
Archer • solo_traveller • gb
7
2026-08-28 • via Nuitee
P
Peta • solo_traveller • nl
6
functioneel goed, maar geen enkele beleving
Pros:

personeel vriendelijk en behulpzaam, er was een badkuip in de kamer, de locatie kwam goed uit

Cons:

de kamer had uitzicht op de overloop waar andere gasten over liepen op weg naar aangrenzende kamers...als op hemelsbreed 1 meter afstand telkens mensen langs lopen die ook even naar binnen kijken is dat natuurlijk niet zo prettig voor het gevoel van privacy. verder is het allemaal erg basic, hier en daar oude meuk (overigens wel goed onderhouden en schoon), was ook vrij gehorig

2026-08-28 • via Nuitee