The Kings Head Hotel, Richmond, North Yorkshire - The Coaching Inn Group

Hotels
8.7 (1807 reviews)
Market Place , Richmond , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Some rooms small
Heating issues

Categories

Cleanliness
8.4
Rooms were clean but some areas such as the bathrooms had issues.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.2
Location mentioned positively for convenience and pleasant surroundings.
Room Quality
8.2
Some reviews noted rooms being small and issues with amenities.
Amenities
8.5
Some amenities were good like luxury toiletries; however, there were complaints about heating.
Value for Money
8.7
Value varied with opinions on the pricing of breakfast, but overall was seen as good.
Food and Beverage
8.7
Food quality was mentioned positively, though some found breakfast overpriced.
Overall Experience
8.7
Overall pleasant experiences shared with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:18

Property Description

Historic Charm and Modern Comforts
Located in the heart of Richmond overlooking the market square and castle, The Kings Head Hotel offers a charming Georgian setting with free WiFi and easy access to the A1.

Exquisite Dining and Exceptional Service
Indulge in the hotel's excellent restaurant with a new exciting menu and experience the warm hospitality of the friendly staff, ensuring a memorable stay in North Yorkshire.

Luxurious Accommodation with Elegant Touches
Relax in one of the 24 beautifully decorated en suite bedrooms featuring Italian-tiled bathrooms and some rooms even boasting corner baths for added luxury.

Book your stay at The Kings Head Hotel now and immerse yourself in the beauty of the Dales from this ideal base in Richmond.

Important information:

Please note all children and guests under the age of 18 must be accompanied by a parent or legal guardian.

The hotel does not have a elevator.

Pets are allowed in the classic double rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.7
Based on 1807 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
G
Glenn couple gb
7
A hotel with a good reputation, but in need of a little updating and TLC.
Pros:

A good nights sleep in a good location. Staff are friendly and very helpful.

Cons:

Several public areas of the hotel are tired/worn out and need of updating. Breakfast was adequate!

2026-08-29 via Nuitee
B
Barbara couple de
9
2026-08-28 via Nuitee
A
Amie extended_group gb
8
2026-08-28 via Nuitee
J
John couple gb
9
2026-08-27 via Nuitee
J
Joy solo_traveller gb
6
Pros:

Staff very polite and helpful.
Location and parking were excellent.
No lift - room on 3rd floor, with a heavy case to carry.
Single room very small and cramped and claustrophobic with very small window.
Accommodation for single travellers should be improved
Toilet and shower had been cleaned well and the bedding was clean.
However the room seemed grubby and tired - carpet and floor covering in the ensuite needed a good clean and the furniture was in need of an upgrade.
Bed was comfortable.

Cons:

Staff were polite and helpful.
Location and hotel parking were very good.

2026-08-27 via Nuitee
M
Margaret solo_traveller gb
8
Well located comfortable stay.
Pros:

Good location, room with a bath.

Cons:

Chaotic checking in process as if it was a surprise I had arrived.

2026-08-26 via Nuitee
E
Evita couple gb
9
Great stay in lovely room
Pros:

Great location
Great staff
Very clean

Cons:

Would have been good to have breakfast included in the price

2026-08-26 via Nuitee
M
Maiia couple gb
8
Superbly-located character hotel with good facilities
Pros:

The Kings Head Hotel is a superbly-located, character hotel with good facilities and private parking. The room and bathroom were a good size. There were some lovely touches such as a vintage DAB radio on a bedside cabinet which was playing softly on our arrival.

Cons:

On the second morning, we were told it was possible to take one's continental breakfast out onto the pavement decking, which sounded great. The waitress said she'd bring our coffee out to us which sounded even better. However, she brought us a cafetiere with coffee and nothing else. This meant my husband had to pilfer cups, saucers, teaspoons and sugar from one of the inside tables for us to drink it. If the staff offer to bring drinks out to the decking, they should bring everything that needs to go with them.

2026-08-25 via Nuitee
A
Andrew couple gb
9
2026-08-25 via Nuitee
A
Andrew couple gb
10
Once again a perfect break in once of the nicest hotels I ever experienced.
Pros:

Staff were much more welcoming than I've experienced in recent years. Maybe a change of staff or management, but everyone greeted us with a smile and with courtesy. It made a real difference to the stay! Please do keep it up!

Cons:

Nothing at all.

2026-08-24 via Nuitee
S
Simon solo_traveller gb
9
Excellent staff
Pros:

Hotel staff were excellent, especially Amy e who made me a cracking sandwich after the kitchen closed

Cons:

We had to park in the long stay car park which was a fair walk away , as there were no spaces in front of the hotel. That said it was only £6.50 for 24hrs.
I think this needs explaing better on the advert as it gives the wrong impression.

2026-08-24 via Nuitee
N
Nadine couple gb
7
2026-08-23 via Nuitee
J
Jeffrey couple gb
7
2026-08-22 via Nuitee
M
Michael Mashford solo_traveller gb
8
Pros:

The location was nice & the building was dated but impressive

Cons:

Nothing

2026-08-22 via Nuitee
A
Audrey couple gb
9
We were only at hotel for one night but enjoyed the location and friendly atmosphere of the hotel.
Pros:

Breakfast was very good. Good choice to pick from.
Location of hotel was excellent with shops and cafes very close to it.

Cons:

Unfortunately bed was too soft for me.

2026-08-21 via Nuitee
B
Brian couple gb
10
Great stay
Pros:

Its location , right in the heart of Richmond with so many shops / bars / cafes etc literally on your doorstep

Cons:

We thought it was a little expensive to stay , makes you wonder how people can afford to stay in this country. We stayed in a deluxe double with breakfast for £351 ? So basically £175 per night. And the bar drinks were very expensive too

2026-08-20 via Nuitee
J
John couple gb
9
Stayed one night but comfortable bed and clean
Pros:

Central location on the square

Cons:

Not really anything

2026-08-20 via Nuitee
J
Jim solo_traveller gb
10
Excellent location.
Pros:

The hotel is in an excellent location. The room was spacious and comfortable. Food was delicious and portion sizes were very good. The staff were friendly and efficient.

Cons:

The stairs were the only issue. Carrying two heavy suitcases up two flights of stairs was an onerous task.

2026-08-20 via Nuitee
S
Sharon couple ca
9
Pros:

Great food

2026-08-19 via Nuitee
I
Ian couple gb
9
2026-08-18 via Nuitee