New House Country Hotel

Hotels
8.9 (1674 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1674 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
J
Jan couple nl
10
Geweldig
Pros:

Schitterend oud landhuis. Heerlijk terras met uitzicht over Cardiff. Je voelt je een beetje een aristocraat als je er verblijft. Goed en stijlvol ontbijt

Cons:

Als ik dan toch iets moet benoemen. De gewichten 🏋️‍♂️ in de fitnessruimte zijn wel erg licht ( zwaarste dumbell 9 kg)

2026-07-04 via Nuitee
S
Samantha couple gb
8
Nice stay at fabulously located hotel.
Pros:

Location is fabulous. Stylish hotel, nice breakfast.

Cons:

Didn’t like being charged £27 for two Aperol Spritz which didn’t have any prosecco! Was very disappointed. Was given a bottle of wine for recompense but not great service as our visit was a special occasion. Had a lovely lunch but only hot food options available. Surprised that no salad, healthy or cold lunch options, especially in this hot weather. Checked with waitress who confirmed salad was not an option! Otherwise a lovely hotel and would recommend.

2026-07-02 via Nuitee
K
Kristel solo_traveller nl
10
Werkelijk PRACHTIG!
Pros:

Alles is prachtig hier, het hotel het geweldige uitzicht! Kamer heel ruim en schoon, heerlijke badkamer met genoeg opbergruimte en fijne grote douche. Kamer ruikt fris. Heerlijk uitgebreid ontbijt, ook het buffet, heel veel keuze. Kom graag nog eens terug en kan het van harte aanbevelen!

Cons:

Niets!

2026-07-02 via Nuitee
B
Bool couple gb
10
Just perfect.
Pros:

It was amazing thank you new house x

Cons:

Absolutely nothing all fabulous

2026-07-02 via Nuitee
T
thomas solo_traveller gb
4
Not the best for the money
Pros:

The grounds

Cons:

Went to have a bath after going to a concert. There was a tide/scum line where the last person had bathed. We needed to clean the bath before use. The room was supposed to be a twin but was a double which turned the situation I was in quite awkward.

2026-07-02 via Nuitee
S
Stacey solo_traveller gb
10
2026-07-01 via Nuitee
A
Anzhelika couple gb
9
2026-07-01 via Nuitee
C
chelsea family_with_children gb
8
Pros:

The hotel is aesthetically pleasing. The rooms are charming. The location is favourable, situated a few miles from the centre. The staff are courteous. They also allow pets, which is a bonus.

Cons:

Regrettably, the establishment was understaffed, resulting in delays. It is unclear whether this was due to scheduled events or simply a staffing shortage as per the rota, but it significantly impeded the ease of obtaining drinks and food. The rooms were quite charming; however, there were several cobwebs present.

2026-07-01 via Nuitee
S
Sam couple gb
10
Beautiful place, surroundings. Staff were all lovely and helpful
Pros:

Breakfast was great

Cons:

The one gripe we had was the TV was not connected to the Internet, it didn't bother us as such as we didn't really use it but for someone that was staying there longer it may have been an inconvenience

2026-06-29 via Nuitee
H
Henry solo_traveller gb
9
Great for attending gig at Blackweir fields
Pros:

Very nice layout and spacious room with amazing view from balcony

Cons:

A little pricey

2026-06-29 via Nuitee
P
Paul solo_traveller us
9
Pros:

Beautiful luxury hotel with stunning view of countryside overlooking Cardiff, Wales.

Cons:

No fridge or fan in room.

2026-06-29 via Nuitee
A
Allison solo_traveller gb
10
Fabulous Views from a Beautiful, Character Hotel on Cardiff's Outskirts
Pros:

Our room was spacious and very comfortable. We came to the Hotel because it was a fair price when all the Cardiff Hotels were ridiculously expensive due to The Cure being in the City for a Concert. We were very happy with our choice and would stay again. Reception were very helpful and let us Check In as soon as our room was ready and the Bar and Restaurant Staff were pleasant and helpful. Breakfast was varied and very good.

Cons:

Nothing - all good !

2026-06-29 via Nuitee
R
Rachel couple gb
9
2026-06-29 via Nuitee
M
Mark couple gb
9
2026-06-29 via Nuitee
M
Marion solo_traveller gb
8
2026-06-29 via Nuitee
S
Steve couple gb
10
2026-06-29 via Nuitee
C
Ceri solo_traveller gb
10
Pros:

The views were absolutely stunning
The piece and quiet was amazing

Cons:

I have no negative comments

2026-06-29 via Nuitee
T
Turner couple gb
9
Friendly staff - large room - excellent breakfast - a nice view.
Pros:

Very large and well equipped room. Excellent breakfast. Very friendly staff. Fantastic view.

Cons:

Only drawback was getting to and from the city centre requiring both a taxi and short train ride.

2026-06-28 via Nuitee
J
Jitendra solo_traveller gb
10
2026-06-28 via Nuitee
P
Peter solo_traveller gb
8
Pros:

Beautiful location and absolutely stunning outside area

Cons:

Breakfast took far too long and was not what we expected

2026-06-28 via Nuitee