New House Country Hotel

Hotels
8.9 (1598 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1598 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
E
Evans solo_traveller gb
10
2026-05-23 via Nuitee
R
Rataphiraya family_with_children th
8
ที่พักท่ามกล่งบรรยากาศธรรมชาติ อยู่ไม่ไกลจากเมือง มีอาหารเช้าที่ดีเยี่ยม
Pros:

ที่พักหว้างใหญ่และสบายมาก ที่พัหอยู่สูงมองเห็นวิวเมือง และทุ่งหญ้าในโรงแรมที่เขียวขจี อาหารเช้าเลือกได้หลากหลาย และอร่อยๆ
ภายในห้องพักรีโนเวทใหม่ สวยงาม เตียงใหญ่ นอนสบายมาก มีฮีตเตอร์อุ่นๆ บรรยากาศโดยรวมชอบมาก

Cons:

พนักงานที่ห้องอาหาร ไม่ค่อยยิ้มแย้ม อยากให้มีใจบริการมากกว่านี้

2026-05-19 via Nuitee
S
Steven couple gb
6
We will certainly be returning to this hotel
Pros:

The room was spacious spotlessly clean and the bed extremely comfortable.
The breakfast was cooked to order , great selection and very tasty. The staff were friendly, professional and polite.

2026-05-18 via Nuitee
G
Gerard couple gb
10
2026-05-18 via Nuitee
Y
Yvonne couple gb
8
Very nice a
Pros:

The staff and the view and the food was very good too!

2026-05-17 via Nuitee
A
Alexandria couple de
10
A beautiful Welsh Country Hotel
Pros:

Beautiful location, stunning spacious bedroom and a lovely large bathroom with a nice rainforest shower and a separate bath tub. The breakfast options were delicious and the bar was great. Staff were incredibly helpful with a special shout out to Lovelle for the exceptional service on our last evening. Hopefully we will be back someday!

Cons:

There was nothing I didn’t like! However just a couple suggestions-
-Sweet breakfast options for the future? French toast, waffles, buttermilk pancakes with fruit etc.
-more attractive stemware in the bar area. There’s a great wine and spirit selection but I’m very particular about my wine and champagne glasses.

2026-05-13 via Nuitee
J
Jessica couple ch
8
Pros:

+ Aussicht und Gebäude fabelhaft
+ Personal
+ gratis Parkplatz
+ grosse Zimmer & Badzimmer

Cons:

- das Wc hatte leider unschöne Resten der vorherigen Gäste und da wir nach unserer Ankunft dringend auf die Toilette mussten und nach Cardiff City hatten wir keine Zeit, um es zu melden, aber dies darf nicht vorkommen v.a. nicht in ein solches Hotel
- keinen Lift (mühsam wenn man schweres Gepäck dabei hat)

2026-05-12 via Nuitee
N
nicola solo_traveller gb
10
Pros:

Staff are always amazing. Breakfast is beautiful. Scenery on the balcony and all around is superb.

Cons:

Bar closed at 11

2026-05-12 via Nuitee
S
Sue couple gb
10
Very relaxing hotel in an amazing location
Pros:

Beautiful location, and very friendly professional staff

Cons:

I had to go home

2026-05-09 via Nuitee
J
James solo_traveller gb
9
Wonderful location, excellent staff, clean rooms good food.
Pros:

Location, view. Friendly staff. Good food.

Cons:

The pillows were very uncomfortable

2026-05-08 via Nuitee
R
Rebecca couple gb
10
Luxury on the Cambrian Way long-distance walk
Pros:

Stayed here for our first night of walking the Cambrian Way, as it's about 1km from the route, with the Travellers Rest pub in between for a well-earned pint and great menu, as we knew we wouldn't meet the 'smart/casual' dress code to dine at the hotel! The hotel was far more luxurious than our usual style, so it was a real treat for us. The staff were lovely - friendly and welcoming - and the breakfast was excellent (cooked to order, along with a good selection of continental as well).

2026-05-07 via Nuitee
A
Anne extended_group gb
6
Pros:

The view and out door sitting area and it was quiet

Cons:

Food disappointing

2026-05-07 via Nuitee
E
Elza couple lt
2
Pros:

A view from diner room window.

Cons:

We booked a better room with a view and paid a higher price for it. We arrived late and were tired, so we didn’t pay much attention at first to the fact that the room did not match the photos provided. In the morning, we noticed that the “view” from the window was directly facing a wall just a couple of meters away.

We contacted the receptionist in the morning to raise a complaint, as we clearly did not receive the room we had booked. She told us that these were the only rooms they had left and said she would pass the complaint on to management. However, we never heard anything back from the hotel. No apology, no compensation.

This is neither acceptable nor professional behavior.

2026-05-05 via Nuitee
J
Jarrad solo_traveller gb
9
Relax
Pros:

Beautiful hotel and grounds,Room was lovely and spacious, really comfy beds. Staff were amazing and helpful. Breakfast was tasty and fast.

2026-05-03 via Nuitee
S
Steven couple gb
8
Overnight stop
Pros:

The room was lovely, comfortable bed. Large size. Great view
Plenty of parking

Cons:

Not a dislike as worked fine for us. Liked the quietness! Although not far, you would need a car/ taxi to get into Cardiff centre.

2026-05-02 via Nuitee
D
David solo_traveller gb
8
A nice hotel but could do better
Pros:

The room I stayed in no29 has no view .
The breakfast is quite good

Cons:

I dont understand why they use the same menu in the restaurant and in the bar and the same price.
And no small item like a sandwich or portion of chips

2026-05-02 via Nuitee
P
Paul couple gb
8
Lovely hetel, excellent for weddings, nice stay
Pros:

Fantastic location, great views, food was good and well presented, staff were lovely

Cons:

Nothing except the roads to it were rather narrow - not exactly there fault !

2026-04-30 via Nuitee
T
Thair couple gb
10
2026-04-30 via Nuitee
J
John couple ie
9
Will call again next time in the area
Pros:

Good breakfast,comfy bed and nice room

Niche to have a charging point for my hybrid car

Cons:

Nothing keep it like that

2026-04-29 via Nuitee
S
Sally couple gb
10
Amazing little find cant believe i had not found this place before.
Pros:

Wow the views were amazing such a lovely find will be coming back soon hopefully. The room had the best lighting i have ever had in any room i have stayed in. The staff were excellent very friendly and so helpful. I cant think of anything bad to say. Thankyou for a amazing stay.

Cons:

Nothing

2026-04-29 via Nuitee