New House Country Hotel

Hotels
8.9 (1718 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.9
Based on 1718 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
B
Bokor - Ingram solo_traveller gb
8
It was a short pleasant stay, spacious room, and good restaurant - friendly staff
Pros:

Great view, lovely big modern room, friendly staff

Cons:

Breakfast - I was unable to stay and asked for a coffee to go and a pastry ( easy to transport) - Its a small thing, but I got a coffee only

The sheets in the room looked great, but felt low on cotton and high on synthetic material - so hot

2026-08-28 via Nuitee
D
Drielly couple gb
10
2026-08-27 via Nuitee
B
Berdian solo_traveller nl
10
Een heel fijn en rustige accommodatie
Pros:

Een hele fijne en rustige locatie om zowel Cardiff als Caerphilly te ontdekken

2026-08-27 via Nuitee
T
Taya family_with_children gb
8
2026-08-26 via Nuitee
S
Simon solo_traveller gb
10
Great value stay in lovely, good quality hotel.
Pros:

I thought this clapped with 5 star hotels. A lovely location and great food. Staff were helpful and keen to help. I have recommended the hotel since my stay.

2026-08-23 via Nuitee
M
McAllister solo_traveller gb
9
Excellent country hotel with lovely views
Pros:

We have stayed here before and like the position and ambience of the hotel. The staff are friendly and helpful. The bed is very comfy and we had a sofa and coffee table which made the room homely. Breakfast is excellent. My husband has Alzheimers so we take s bit longer but are never hurried.

Cons:

It's a beautiful setting for a wedding but we had a ground floor room and we had to ask staff to speak to guests in the garden at 4 am. Maybe next time we'll check if there's a wedding.

2026-08-21 via Nuitee
S
Stacey family_with_children gb
10
2026-08-19 via Nuitee
S
shaun couple gb
10
perfect setting and not far from central cardiff in a taxi
Pros:

stunning x

2026-08-18 via Nuitee
J
James solo_traveller gb
7
2026-08-18 via Nuitee
A
Andrea solo_traveller it
10
Pros:

Amazing rooms, and location. Spotless clean and lovely staff

Cons:

nothing

2026-08-17 via Nuitee
C
Cheryl solo_traveller gb
8
Pros:

Lovely spacious room.

Cons:

A little too big gir our taste.

2026-08-17 via Nuitee
L
Ludovica solo_traveller it
10
Pros:

Great location outside of Cardiff, very quiet.
Friendly and helpful staff, good food at both bar and restaurant.
Room was big and quiet, a bit hot during afternoon due to heatwave but cooling down at night.

Cons:

Nothing to report.

2026-08-15 via Nuitee
P
PATRICK couple fr
10
Belle vue sur Cardiff
Pros:

L’emplacement la vue magnifique sur Cardiff le calme les équipements

Cons:

Ras

2026-08-13 via Nuitee
J
James extended_group au
10
Superb hotel in great location. Sensational breakfast.
Pros:

The scenery. The room. The helpful receptionist. The breakfast outstanding!

Cons:

Nothing

2026-08-13 via Nuitee
B
Brian couple gb
8
2026-08-12 via Nuitee
G
Gina couple gb
10
2026-08-12 via Nuitee
D
Darren solo_traveller gb
10
2026-08-12 via Nuitee
L
Lynsey solo_traveller gb
8
2026-08-11 via Nuitee
F
Feizin couple pt
9
Pros:

Receptionist was great and super helpful. Rooms were spacious and bright. Bathrooms were comfortable and clean. Breakfast was delicious.

2026-08-10 via Nuitee
P
Philip and Caroline couple gb
9
We will definitely return
Pros:

Location and view.
Friendly staff, nothing too much trouble
Large bedrooms , bathroom and balconies
Really good food in restaurant, both evenings and breakfast

Cons:

As a wedding venue, noise from reception music till midnight

2026-08-09 via Nuitee