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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Laundry
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comforts
Tranquil Setting in Essex Countryside
Surrounded by 9 acres of lush garden and parkland, Best Western Ivy Hill offers a peaceful retreat in Margaretting.
Elegant Dining and Relaxation Options
Indulge in culinary delights at the newly relocated Bartellas Restaurant, or unwind in the lounge and bar with a variety of refreshments.
Comfortable Rooms with Contemporary Amenities
Experience a blend of Victorian elegance and modern convenience in the hotel's bedrooms, equipped with Freeview TV and complimentary Wi-Fi.
Book your stay at Best Western Ivy Hill for a perfect countryside getaway!
Guests are required to provide a valid debit/credit card pre-authorization upon arrival at the hotel.
All of our rooms are nonsmoking, non-vaping rooms and are equipped with smoke detectors. A charge of one night’s accommodations will be made for servicing a room that has been smoked or vaped in.
A deposit may be required at the property.
Location
Guest Reviews
Location was ok
Very dirty carpet no air conditioner no intercom, room very small for two too expensive. Fan provided but struggled to get alternate plugging locations.
Unable to charge on my own side of the bed as only one side table available.
Very clean but a little dated. The reception staff were amazing!!! They made the stay.
Just could do with a touch up on some paint and decor in the rooms.
Really nice bridal suite, clean bathroom.
N/a
Everything
Nothing
Lovely food. Nice outside seating . Hotel and gardens very well kept.
Doors banging but I appreciate they are fire doors to each room.
The provision of water, still and sparkling water were available on demand. Staff were generally friendly but seemed constrained by house rules.
A preference to say no to first requests for a change of arrangements. Limited food options.
Location
Nothing
The front office staff were rude.. as a mixed race couple weeks felt judged and uncomfortable. The prompts around the hotel were juvenile and not appropriate in this day and age. Racism
The dictatorship signage in corridor and room
Felt uncomfortable and as a mixed race couple.... marginalized
The staff - all professional and customer focussed.
Rooms are tired. Old carpets
Good location, just off A12. Close to where we needed to visit. Excellent dinner at the Orchard! If you choose an executive twin, ask for Room 1 - it is better than the one by extractor fans from kitchen.
Room was rather hot even though "only" 25C outside. Had to use fan all night because can't leave windows open (traffic noise from A12)
Breakfast was good
very good meal
no bath mat and difficult to plug in the kettle ( 2 different kinds of plug in the room )
Staff excellent, friendly, helpful, engaging. Food superb. Rooms very clean and comfortable. Loved bath... Grounds lovely. Look forward to seeing upgrades to rooms and out buildings. Although I put No to did the room meet expectations. It actually went above expectations. Lovely small hotel. Recommend highly,
Very quiet until next door children and adults stayed then very noisy for a while. When using taps, high pitch whistle heard. Same for when other rooms used water. Just the high pressure(excellent) through disc taps.
Lovely setting, great room comfortable bed, only thing that spoilt it was on the Friday morning I got woke up with the bottles being emptied as my windows were at the back, on the Saturday afternoon the people above me sounded so loud like they were moving furniture and I went to try and get some sleep as had a headache but was too noisy but other than that slept well at night , fabulous breakfast and the restaurant was outstanding
Staff friendly and helpful , went for a walk each morning around the area and the grounds were so lovely to sit in and chill
Would definitely book here again
Nothing
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