Grand Hotel Empire

Hotels
7.2 (1919 reviews)
Mannheimerstraße 15 , Frankfurt/Main , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Excellent central location next to main train station
Friendly and helpful staff (early check-in reported)
Comfortable rooms for many guests; some upgraded rooms highly praised
Good breakfast for several guests, rooftop breakfast/terrace noted
Generally good price/performance for a mid-range hotel
Cons:
Strong stench in hallways (sulfur/rotten-egg smell) reported
Cleanliness problems: worn bed linen, old towels, hairs in bed
Amenities issues: broken coffee machine, missing towels, fridge/Wi‑Fi/AC problems
Breakfast stock/selection problems (rolls ran out, limited choice)
Parking is limited and can be inconvenient

Categories

Cleanliness
5.5
Multiple mentions of a strong stench in hallways, worn/dirty bed linen and towels, hairs in bed; some guests did call rooms 'sauber' but overall cleanliness is a clear concern.
Service
8.5
Many guests praised polite, friendly and helpful staff (early check-in, welcoming reception); isolated report of a brusque/unhelpful reception interaction.
Location
9
Consistently described as central and directly at the main train station — repeatedly praised as an excellent location.
Room Quality
7
Mixed comments: some guests loved spacious/upgraded/comfortable rooms and rooftop views, others noted aging furnishings, low ceilings, separate-in-room shower and functional issues (fridge without function).
Amenities
6.5
Several amenity problems reported: broken coffee machine, missing towels, noisy or non-working AC, fridge and Wi‑Fi malfunctions; parking can be difficult.
Value for Money
7.8
Multiple mentions that price/performance is good or OK for a mid-range hotel, making value generally favorable despite some faults.
Food and Beverage
6.8
Breakfast often praised (rooftop, good breakfast) but also criticisms: limited selection, items ran out, buffet not suitable for some guests.
Overall Experience
6.5
Overall mixed experience: excellent location and friendly staff offset by cleanliness and amenity issues; stays are acceptable for short/transfer visits but some problems reduce comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:05

Property Description

Luxurious 4-Star Stay in the Heart of Frankfurt

Sauna, Fitness-Centre, and Outdoor-Terrace: Unwind and relax in our sauna, stay active in the fitness centre, and enjoy the fresh air on our outdoor terrace.

Stunning Views and Convenient Location: Marvel at the views of the cathedral and Römer city hall from our hotel. Situated right at the Frankfurt main train station, explore the city with ease.

Fine Dining and Convenience: Indulge in international and local cuisine at our 8th-floor restaurant and bar with an outside terrace. With nearby amenities and attractions, everything you need is just a short walk away.

Experience luxury and convenience at Grand Hotel Empire. Book your stay now for an unforgettable experience.

Important information:

Please note that public parking is available a short distance from the property and must be reserved in advance of arrival. Please contact the hotel with the contact information provided in the booking confirmation.

Please note the credit card used to make the booking must be displayed at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.2
Based on 1919 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 6.5
D
Dora • solo_traveller • us
8
Even though location looks bad, hotel is comfortable and convenient for traveling train and bus just a few meters away.v
Pros:

Breakfast, personal friendly and polite

Cons:

Location

2026-09-19 • via Nuitee
B
biniam • couple • ch
8
2026-09-18 • via Nuitee
S
Steffen • extended_group • de
8
Pros:

Sehr gute Lage am Hauptbahnhof, da es als Zwischenstopp zum Flughafen geplant war. Kurze Wege vom und zum Bahnhof.

2026-09-18 • via Nuitee
F
Fernando • solo_traveller • ar
8
2026-09-17 • via Nuitee
M
Malik • couple • sa
7
2026-09-16 • via Nuitee
A
Alvaro • solo_traveller • de
8
2026-09-16 • via Nuitee
M
Malik • couple • sa
7
2026-09-16 • via Nuitee
A
Aleksandrs • extended_group • lv
8
2026-09-15 • via Nuitee
D
David Nameri • solo_traveller • il
7
2026-09-15 • via Nuitee
S
Srdjan • extended_group • rs
1
Pros:

sve loše

Cons:

bukvalno sve

2026-09-14 • via Nuitee
T
tereza • family_with_children • fr
5
2026-09-13 • via Nuitee
G
Gianmarco • solo_traveller • it
6
Pros:

Posizione

2026-09-13 • via Nuitee
C
Cotorcea • extended_group • md
9
Pros:

Номера чистые! Расположение удобное! Персонал вежливый!

Cons:

Специфический запах в холле.

2026-09-12 • via Nuitee
P
Patric • solo_traveller • se
10
Med tanke på grannskapet och området så blev jag väldigt överraskad! Otroligt rent och fint!
2026-09-11 • via Nuitee
V
Vladislav • couple • lt
10
2026-09-11 • via Nuitee
K
KHALED • couple • dz
10
2026-09-11 • via Nuitee
E
Ermin • solo_traveller • ba
9
2026-09-11 • via Nuitee
W
Wilhelm • couple • de
7
Wir waren insgesamt sehr zufrieden.
Pros:

Sehr zentrale Lage und zu Nähe der öffentlichen Verkehrsmittel, vor Ort war alles mit den verschiedenen öffentlichen Verkehrsmitteln schnell zu erreichen.

2026-09-11 • via Nuitee
A
Areethamsirikul • solo_traveller • th
8
2026-09-11 • via Nuitee
J
James • solo_traveller • ie
9
2026-09-11 • via Nuitee