Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Low water pressure
Delay in check-in
Limited parking

Categories

Cleanliness
8.04
Many reviews praised the hotel's cleanliness, but some mentions of issues like water temperature and towels slightly lowered the score.
Service
8.41
The staff is often described as friendly and attentive, contributing positively to the service rating.
Location
8.55
Centrally located and convenient for exploring the area, the location received high praise.
Room Quality
8.1
Rooms were generally comfortable, but some issues like small beds and low water pressure were noted.
Amenities
7.93
Amenities were satisfactory but some guests pointed out the lack of features like sufficient outlets.
Value for Money
8.09
Considering the overall experience and pricing, guests felt they received good value for the quality.
Food and Beverage
8.25
Breakfast received positive remarks, though there was some concern about additional charges for card payments.
Overall Experience
8.22
Guests commonly reported a pleasant stay with minor issues, leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Central Location near Parks and Town Centre
Hotel Zaci is conveniently situated next to La Candelaria Park and just a short walk from Valladolid Town Centre and Francisco Canton Park.

Relaxing Outdoor Amenities
Guests can unwind in the hotel's furnished terrace or take a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Nearby Attractions
Enjoy modern air-conditioned rooms with cable TV, a handcrafts shop, and a meeting room with air conditioning. Plus, explore nearby attractions like Chichen Itza and Dzitnup Cenote.

Book now to experience a perfect blend of comfort and convenience at Hotel Zaci!

Important information:

Please note that children older than 10 years old will pay rate as an adult.

Please let Hotel Zaci know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the guest mus pay in full on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 262 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.55
Room Quality: 8.1
Amenities: 7.93
Value for Money: 8.09
Food and Beverage: 8.25
Overall Experience: 8.22
B
Blanca Alicia • solo_traveller • mx
10
2026-07-14 • via Nuitee
E
ELISEO DE LA CRUZ • family_with_children • mx
8
AGRADABLE CUMPLIO CON LO QUE NECESITABA
Pros:

EN CUANTO A LA UBICACION ESTUVO CERCANO DEL LUGAR DONDE NECESITABA ESTAR, LA PISCINA NO PUDE USARLA POR QUE ESE DIA ESTABA LLOVIENDO, HABITACION COMODA.

Cons:

NO TENGO NADA QUE COMENTAR AL RESPECTO. MI ESTADIA FUE BREVE, PERO SI VOLVERIA A IR

2026-07-09 • via Nuitee
S
Segovia arcos • solo_traveller • mx
10
2026-07-06 • via Nuitee
W
Wilbert Villanueva • solo_traveller • mx
10
Pros:

La piscina muy amplia y limpia

Cons:

Los lunes no trabaja el restaurante

2026-07-01 • via Nuitee
E
Efraín • solo_traveller • mx
10
Buen descanso
Pros:

La tranquilidad

Cons:

Quizá que no se sabe si el agua es regalada

2026-06-15 • via Nuitee
J
Jose • couple • us
10
Cómoda, agradable relajante
Pros:

El desayuno estuvo muy bueno, la alberca, muy limpia el espacio en general limpio y pintoresco

Cons:

Todo estuvo muy bien

2026-06-09 • via Nuitee
T
TZU HSIEN • extended_group • tw
10
旅館位置很好，老闆非常友善，性價比很高!!
2026-06-07 • via Nuitee
M
Manuel Edmundo • solo_traveller • mx
10
Pros:

El hotel es muy bonito, no tuve la oportunidad de usar la alberca pero estaba muy limpia y es amplia.

2026-05-20 • via Nuitee
P
Pedro López • solo_traveller • mx
10
2026-05-19 • via Nuitee
A
Aline • family_with_children • fr
10
2026-05-01 • via Nuitee
S
Susana • solo_traveller • co
7
Pros:

La ubicación muy conveniente y además contaba con parqueadero

Cons:

Mobiliario muy antiguo

2026-04-25 • via Nuitee
C
Claire • family_with_children • au
8
2026-04-25 • via Nuitee
G
Guibatelochio • solo_traveller • br
10
Ótima opção
Pros:

Hotel muito bonito e aconchegante, muito bem localizado perto da praça principal e da rua dos restaurantes. As funcionárias eram muito simpáticas e o hotel estava sempre muito limpo, além do chuveiro esquentar bem. O hotel também tinha um estacionamento próprio na rua de trás e era próximo ao terminal de ônibus.

Cons:

Não tinha café da manhã incluído.

2026-04-17 • via Nuitee
A
Audrey • solo_traveller • fr
6
Hôtel très bien placé, personnel agréable
Pros:

L’emplacement

Cons:

Vétusté de la salle de bain . La piscine était en maintenance en février 2026

2026-04-14 • via Nuitee
V
Villanueva • family_with_children • mx
9
Pros:

Esta céntrico con un muy buen estacionamiento

Cons:

Todo me gustó

2026-04-03 • via Nuitee
I
Isaí • solo_traveller • mx
10
Vacaciones express.
Pros:

Personal muy amable 🙂 desde recepción hasta ama de llaves, siempre que pedía una recomendación me daban las mejores.

Cons:

Creo una pequeña máquina de hielo haría la diferencia.

2026-04-03 • via Nuitee
B
Bo Sundgaard • family_with_children • dk
5
2026-03-30 • via Nuitee
R
Randy • couple • us
9
Very nice and reasonably priced.
Pros:

The location was good, the pool/courtyard was very nice. The facility is older but majestic colonial experience. I lost my key and the staff was very supportive & fair in getting a replacement. Nice place, stayed an extra day since we liked it so well.

Cons:

Finding the parking lot in the rear of the building was a little tricky the first time but the parking lot was convenient to the hotel and secure. The courtyard restaurant was open on the weekend but seemed closed during the week. If the restaurant is closed, there w as no place to get a morning coffee without leaving the facility.

2026-03-20 • via Nuitee
G
Giorgio • family_with_children • ch
8
Pros:

The ambience, the quiet

Cons:

Quite old facilities, bathroom ok but could be inproved

2026-03-20 • via Nuitee
J
Julio • couple • mx
10
Excelente
Pros:

Buena relación precio y calidad , estancia tranquila y limpia

Cons:

No tengo mención

2026-03-19 • via Nuitee