Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Low water pressure
Delay in check-in
Limited parking

Categories

Cleanliness
8.04
Many reviews praised the hotel's cleanliness, but some mentions of issues like water temperature and towels slightly lowered the score.
Service
8.41
The staff is often described as friendly and attentive, contributing positively to the service rating.
Location
8.55
Centrally located and convenient for exploring the area, the location received high praise.
Room Quality
8.1
Rooms were generally comfortable, but some issues like small beds and low water pressure were noted.
Amenities
7.93
Amenities were satisfactory but some guests pointed out the lack of features like sufficient outlets.
Value for Money
8.09
Considering the overall experience and pricing, guests felt they received good value for the quality.
Food and Beverage
8.25
Breakfast received positive remarks, though there was some concern about additional charges for card payments.
Overall Experience
8.22
Guests commonly reported a pleasant stay with minor issues, leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Central Location near Parks and Town Centre
Hotel Zaci is conveniently situated next to La Candelaria Park and just a short walk from Valladolid Town Centre and Francisco Canton Park.

Relaxing Outdoor Amenities
Guests can unwind in the hotel's furnished terrace or take a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Nearby Attractions
Enjoy modern air-conditioned rooms with cable TV, a handcrafts shop, and a meeting room with air conditioning. Plus, explore nearby attractions like Chichen Itza and Dzitnup Cenote.

Book now to experience a perfect blend of comfort and convenience at Hotel Zaci!

Important information:

Please note that children older than 10 years old will pay rate as an adult.

Please let Hotel Zaci know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the guest mus pay in full on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 277 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.55
Room Quality: 8.1
Amenities: 7.93
Value for Money: 8.09
Food and Beverage: 8.25
Overall Experience: 8.22
H
Hiliana • solo_traveller • mx
9
2026-09-06 • via Nuitee
T
Torres Solano • solo_traveller • mx
10
Pros:

Excelente ubicación

Cons:

Todo excelente

2026-08-26 • via Nuitee
H
Hernández Orta • solo_traveller • mx
9
Pros:

La higiene y la atención del personal muy bonito hotel

2026-08-23 • via Nuitee
G
Giorgia • family_with_children • it
6
2026-08-19 • via Nuitee
R
Roger • family_with_children • mx
9
Excelente, regresaría sin dudarlo ... Gracias
Pros:

La piscina y la ublicación ....

Cons:

El pequeño restaurant que cierra muy temprano ...

2026-08-17 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-08-14 • via Nuitee
A
Andrea • couple • it
8
2026-08-12 • via Nuitee
M
Mayra • solo_traveller • mx
9
Pros:

La ubicación, la atención del personal

Cons:

Queriamos ver un partido del mundial y no se pudo

2026-08-09 • via Nuitee
G
Guanna • solo_traveller • fr
8
2026-08-04 • via Nuitee
C
Chavez • family_with_children • mx
8
2026-08-03 • via Nuitee
M
Marco Antonio • family_with_children • mx
7
good experience
Pros:

location

Cons:

did not work the TV, bad wi-fi signal, reduced room

2026-08-03 • via Nuitee
J
Jesus • family_with_children • es
8
Todo bien
Pros:

Ubicación y comodo

Cons:

Alguna cucaracha

2026-07-23 • via Nuitee
R
Rivera • family_with_children • hn
8
2026-07-22 • via Nuitee
V
Victor Manuel • solo_traveller • mx
9
Lugar excelente y muy bonito!
Pros:

El lugar muy bonito, ubicación perfecta a una cuadra del centro, muy amables y cuentan con restaurante en el hotel con precios accesibles

Cons:

Estaría perfecto contar con algun lugar para meter bebidas y mantenerlas frias

2026-07-21 • via Nuitee
P
Pedro López • solo_traveller • mx
10
2026-07-20 • via Nuitee
B
Blanca Alicia • solo_traveller • mx
10
2026-07-14 • via Nuitee
E
ELISEO DE LA CRUZ • family_with_children • mx
8
AGRADABLE CUMPLIO CON LO QUE NECESITABA
Pros:

EN CUANTO A LA UBICACION ESTUVO CERCANO DEL LUGAR DONDE NECESITABA ESTAR, LA PISCINA NO PUDE USARLA POR QUE ESE DIA ESTABA LLOVIENDO, HABITACION COMODA.

Cons:

NO TENGO NADA QUE COMENTAR AL RESPECTO. MI ESTADIA FUE BREVE, PERO SI VOLVERIA A IR

2026-07-09 • via Nuitee
S
Segovia arcos • solo_traveller • mx
10
2026-07-06 • via Nuitee
W
Wilbert Villanueva • solo_traveller • mx
10
Pros:

La piscina muy amplia y limpia

Cons:

Los lunes no trabaja el restaurante

2026-07-01 • via Nuitee
E
Efraín • solo_traveller • mx
10
Buen descanso
Pros:

La tranquilidad

Cons:

Quizá que no se sabe si el agua es regalada

2026-06-15 • via Nuitee