Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Delicious breakfast
Comfortable rooms
Cons:
Poor carpet condition
Need for room renovations
Noise issues from other rooms

Categories

Cleanliness
8.36
Multiple mentions of poor carpet condition in hallways and rooms needing renovation. Affects cleanliness perception.
Service
9.83
Service praised throughout reviews, with special mentions for outstanding concierge support and attentive staff.
Location
9.37
Great location noted in several reviews, close to attractions with good views.
Room Quality
8.82
Rooms mostly described positively for comfort and space, but some complaints about maintenance.
Amenities
8.85
Amenities like breakfast and bar received praise, but some mentioned pool and sauna issues.
Value for Money
8.81
Overall positive sentiment about price versus experience, despite some mixed reviews about room condition.
Food and Beverage
9.36
Breakfast and rooftop bar highly praised, contributing to a positive dining experience.
Overall Experience
9.43
Overall enjoyment mentioned, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:15

Property Description

Luxurious Amenities and Stunning Views

Park Hyatt Guangzhou boasts an outdoor roof-top bar on the 70th floor, indoor swimming pool, fitness center, and spa on the 63rd floor. Enjoy breathtaking city views from floor-to-ceiling windows in each room, equipped with modern amenities like a Nespresso machine.

Convenient Location and Accessibility

Situated in the heart of Zhujiang New Town CBD, the hotel is within walking distance to key attractions like the Guangzhou Opera House and Consulate General of The United States. With easy access to the subway station and major transportation hubs, exploring the city is a breeze.

Culinary Delights and Elevated Experiences

Indulge in Cantonese and Mediterranean cuisine at the hotel's upscale restaurants located on different floors. Unwind with a cup of coffee or afternoon tea in the elegant living room. Elevate your stay with a visit to the highest meeting room in town on the 66th floor, offering panoramic city views.

Book now to experience luxury and convenience at Park Hyatt Guangzhou.

Important information:

In accordance with the regulation of Guangzhou government conservation project, starting from September 1 2019, toothbrush, comb, razor, bath brush, nail file and shoe brush will be provided on request. And we are proud to be reducing single use items at all restaurants.
Please see our team for more information.
Thank you for your understanding and support.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 383 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.43
H
Henry • couple • tz
10
2026-06-12 • via Nuitee
M
Mohammad • family_with_children • bd
9
2026-06-10 • via Nuitee
T
Thomas • solo_traveller • ae
6
Pros:

Location & commodities

Cons:

First room offered reeked of tobacco. The substitution room had a degraded view despite having paid a premium for it. No compensation was offered. The staff was not present except for the breakfast. I am used to higher standards for a park. Hyatt.

2026-06-02 • via Nuitee
C
CHENG BING • family_with_children • my
10
Pros:

Room was so fantastic and view was spectacular. Must try their desserts where they serve only in the evening - we had the red bean and mung bean chinese dessert soup - it was DELICIOUS!

2026-06-02 • via Nuitee
A
Armando • extended_group • ve
10
Extraordinaria
Pros:

La atención del Gerente General demasiada buena y efectiva. Tremendo Gerente General, muchas felicitaciones ya que nos ayudó a que nuestra estancia fuese maravillosa.

Cons:

Todo me gustó. Pero l Soa lo pueden mejorar en general.

2026-05-30 • via Nuitee
R
rsoodmail • Business • Riyadh, Riyadh Province
6
Not a good experience!
Pros:

Very disappointing experience at Park Hyatt Guangzhou Tianhe. My iPhone went missing from the room after being left on the table. Initially, the duty GX manager denied anyone entered the room due to the DND sign, but later admitted staff had accessed it. Instead of taking responsibility for the SOP lapse, the top management tried to investigate in a manner suggesting I never brought the phone into the hotel.

For a luxury Hyatt property, this was unacceptable. Interiors are also run down and corridor carpets were visibly dirty.

I visit Guangzhou frequently and expected far better hospitality standards. Would prefer staying elsewhere next time as we have several several 5 star options in Tianhe. If any of visitor is confused in selection for stay in the said area , can contact me for other good options.

2026-05-29 • via Tripadvisor
M
Melissa • solo_traveller • gb
10
Amazing in every sense
Pros:

Best

Cons:

Another level

2026-05-29 • via Nuitee
R
rayguy2016 • NONE • Southport, Gold Coast, Queensland
10
The Park Hyatt Guangzhou
Pros:

The Park Hyatt Guangzhou is very easy to find, suitably located and quiet. It is very grand, clean, great value with service as impeccable, efficient, courteous and always with a smile. The sumptuous food is not just delicious but a clean eating experience that is much enjoyed at your leisure. Thoroughly and highly recommend it!

2026-05-26 • via Tripadvisor
P
Pui Shan • couple • hk
10
2026-05-25 • via Nuitee
S
Shattima • couple • ng
5
Everything was good,just a little language barrier and limit to what I can order after 10pm
Pros:

Very beautiful aesthetics

Cons:

I was late for breakfast,because I had a long night an there was no refund or compensation

2026-05-25 • via Nuitee
B
Bekzod • couple • uz
10
2026-05-24 • via Nuitee
L
Lilibeth • couple • au
10
Recommend 100%
Pros:

Everything was perfect♥️ we are in love with the hotel and the stuff.

2026-05-24 • via Nuitee
K
King Tak • solo_traveller • hk
8
2026-05-23 • via Nuitee
O
OLUGBENGA • solo_traveller • ng
9
The best place to be aways
Pros:

Highly fascinating environment inclusive of the reception

Cons:

Everything was good

2026-05-22 • via Nuitee
C
Cristina • couple • co
9
Pros:

Es un hotel muy bonito, moderno, el desayuno es delicioso, la ubicación es muy buena. Muy recomendado.

2026-05-16 • via Nuitee
O
omar • couple • it
9
2026-05-15 • via Nuitee
E
Elena • couple • kz
9
2026-05-13 • via Nuitee
R
Rashed • couple • sa
7
Cons:

Really the carpet between the rooms are dirty and smell not good

2026-05-13 • via Nuitee
V
Viktor • family_with_children • ru
10
2026-05-12 • via Nuitee
D
Daniel • extended_group • pl
10
2026-05-11 • via Nuitee