2000 Hotel Downtown Kigali

Hotels
8.4 (1807 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , rw

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1807 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
A
Allan • couple • gb
7
A pleasant hotel with very helpful staff.
Pros:

There's a reasonable view over the city and the hotel is in a central location. The breakfast is quite good.

Cons:

The breakfast is accessed by crossing one roof and descending into a large eating hall.

2026-07-17 • via Nuitee
M
Maid • couple • ae
9
Kind staff and a beautiful hotel located in the citycenter.
Pros:

Kind staff and a beautiful hotel located in the citycenter.

Cons:

The entrance to the hotel could look nicer.

2026-07-11 • via Nuitee
S
Saeed almarri • solo_traveller • qa
7
2026-07-11 • via Nuitee
J
Josephine • solo_traveller • fi
7
Pros:

The room was good with much space.

Cons:

I am not sure if it's the renovation going on, but there is some furniture in the hallway when going out of the elevator. They make the place look untidy.

2026-07-06 • via Nuitee
A
amina • couple • ng
8
Generally good
Pros:

Friendly staff

Cons:

The location

2026-07-05 • via Nuitee
M
MEHDI • couple • ir
9
Pros:

Since 5 years ago I use this hotel in Kigali and is one of the best

Cons:

Nothing

2026-07-04 • via Nuitee
I
Ibrahim S. Kanya • solo_traveller • ng
9
2026-07-03 • via Nuitee
M
Mauro Aviz • solo_traveller • br
8
2026-06-29 • via Nuitee
Y
Yitao • couple • de
10
2026-06-14 • via Nuitee
A
Alex • solo_traveller • gb
7
2026-06-14 • via Nuitee
C
chantal • solo_traveller • nl
8
Pros:

Nvt

Cons:

Nvt

2026-06-08 • via Nuitee
J
Jin Yeong • solo_traveller • kr
10
Pros:

호텔 픽업 & 드롭오프 서비스가 좋았습니다.
식사도 숙소도 너무 편했습니다.

Cons:

없습니다.

2026-06-08 • via Nuitee
G
GEORGIOS • couple • gr
9
2026-06-07 • via Nuitee
L
Lori • extended_group • us
9
Pros:

Location was great and staff were excellent! Buffet breakfast was very good. Restaurant has a huge menu.

Cons:

Occasionally the AC quit working but the staff fixed it as necessary

2026-06-05 • via Nuitee
D
Dan • solo_traveller • ca
8
Pros:

Great location in the heart of Kigali downtown. Rooms are spacious and good value, though not luxury. Great, helpful staff.

2026-06-02 • via Nuitee
D
DESIRE • solo_traveller • bi
8
2026-05-31 • via Nuitee
B
Bol Garang Tong • solo_traveller • ss
7
2026-05-31 • via Nuitee
A
Abdalla • couple • us
6
2026-05-31 • via Nuitee
N
Nancy • solo_traveller • us
7
Nice staff make all the difference in this hotel.
Pros:

Rooms generously size. Bed comfortable.

Cons:

Needs a better bar. Greater variety alcohol.

2026-05-28 • via Nuitee
O
Oleg • extended_group • ru
10
Top superb team with high attitude
Pros:

Superb team at the hotel that did not disturb but addressed all our asks with high attitude. Rooms are incredibly spacious, breakfast was great, airport transfer was true executive class (not a mini-bus or old tiny sedan like in some other places). I would give a bonus for that level of service, should it be my team.

2026-05-28 • via Nuitee