2000 Hotel Downtown Kigali

Hotels
8.4 (1835 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , RW
+250 784 793 332

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8.4
Based on 1835 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
R
Ratnasiri • solo_traveller • rw
8
Pros:

All are good

2026-11-07 • via Nuitee
C
Chukwuma • couple • ng
9
Very airy and comfortable hotel. Definitely value for money. Location is downtown, and I mean downtown.
Pros:

The rooms are big and very clean.

Cons:

Nothing

2026-11-05 • via Nuitee
N
Navid • solo_traveller • ir
7
2026-11-02 • via Nuitee
J
Jacques • family_with_children • za
9
2026-10-30 • via Nuitee
T
Tina • couple • hr
10
Pros:

Lokacija i jako udoban krevet! Osoblje je predivno, posebno Emmy!!! Vrijednost za novac je izvrsna!!

Cons:

Mogucnost ranijeg dorucka bi bila super

2026-10-29 • via Nuitee
J
Jacques • family_with_children • za
9
2026-10-29 • via Nuitee
A
Aadil • extended_group • ug
8
you can stay for location , amenities and best cost effective stay as a standard 3-4 star hotel.
Pros:

1. Hotel location
hotel location is the best if you want to travel anywhere in Kigali and have a good neighborhood.
2. Cleanliness
The hotel is clean and has a good cleaning staff.
3. Comfort
Comfort is top notch.
4. Staff help.
Staff is very welcoming and warm and they can help you out with everything.
5. Extra help
they helped me clean my car daily without any favors.
They upgraded my room just because i had a request to keep medicines in a fridge.

Cons:

1. Restaurant service
the service was so so so slow and so bad. i started ordering food from outside.
It takes 1-2 hours for the food to arrive at home.
2. Breakfast
It has quantity over quality. they can improve on quality.
3. Wifi
Wifi is very slow, new routers can be installed.
4. Power
power was an issue at the time of rain but that is understood as there was a full country wide shutdown.

2026-10-27 • via Nuitee
T
Tanja • solo_traveller • de
6
War okay aber nicht mehr
Pros:

Bademantel im Zimmer, Zimmer sehr geräumig ausreichend Wasser

Cons:

Zimmer: Farbe blättere von den Wänden. Safe funktioniert nicht. Abhilfe wird versprochen aber erfolgt nicht
Personal nur zum Teil freundlich

2026-10-27 • via Nuitee
R
Ruchika • solo_traveller • in
9
Pros:

Great value for money, the room is clean and spacious. The location and view are a bonus. Very safe for solo female travellers. The staff is extremely helpful and kind.

2026-10-25 • via Nuitee
S
Sadisu • extended_group • ng
8
Value for money
Pros:

Breakfast. The staff are ready to attend to any complains. The cleanliness of the room is superb

Cons:

The AC was not cooling the first 2 days but rectified immediately when i complained

2026-10-20 • via Nuitee
N
Norma • couple • sa
8
Pleasant stay
Pros:

Good location in downtown, clean, the staff are very friendly, good buffet breakfast. The restaurant offers delicious Chinese food

Cons:

The hotel is old, it needs an upgrade

2026-10-17 • via Nuitee
K
KIYOMI • solo_traveller • jp
10
Pros:

朝食が美味しく、部屋の清掃も毎日きれいにしてくれました。スタッフの方が親切で早朝ツアー用に朝食を用意してくれたり、預けたフルーツをきれいにカットして届けてくたりしました。立地も便利で良かったです。

Cons:

特になし。

2026-10-16 • via Nuitee
G
Gregory • solo_traveller • gb
9
Short and sweet met all my expectations
Pros:

Good location, very central and accessible to everything. Staff very helpful and welcoming. Pick up service reduces the stress and time, breakfast is super a wide variety buffet style

Cons:

P

2026-10-15 • via Nuitee
A
Acubejay • solo_traveller • ng
9
2026-10-14 • via Nuitee
R
Ratnasiri • solo_traveller • rw
8
Pros:

Facilities

2026-10-12 • via Nuitee
R
Ratnasiri • solo_traveller • rw
8
Pros:

Everything good

2026-10-12 • via Nuitee
S
Simpeze • couple • cd
9
Tout s'est très bien passé.
Pros:

Emplacement, déjeuner, équipements

2026-10-12 • via Nuitee
Y
Yukako • solo_traveller • za
8
Pros:

It was a nice and comfortable hotel. This hotel and the market nearby is Chinese owned business. You can enjoy Chinese cuisine

Cons:

We experienced black out a couple of times during the stay. I had to wait for quite a long time for the airport pickup. The consistent reminding may be required.

2026-10-07 • via Nuitee
S
Sanya • couple • gb
10
Lovely stay
Pros:

The staff were extremely friendly and helpful, the free airport pick up was so useful and they even made us a packed breakfast to take on our gorilla trek

2026-09-19 • via Nuitee
A
Albert • couple • gb
9
2026-09-19 • via Nuitee