2000 Hotel Downtown Kigali

Hotels
8.4 (1835 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , RW
+250 784 793 332

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8.4
Based on 1835 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
N
Norma • couple • sa
8
Pleasant stay
Pros:

Good location in downtown, clean, the staff are very friendly, good buffet breakfast. The restaurant offers delicious Chinese food

Cons:

The hotel is old, it needs an upgrade

2026-10-17 • via Nuitee
K
KIYOMI • solo_traveller • jp
10
Pros:

朝食が美味しく、部屋の清掃も毎日きれいにしてくれました。スタッフの方が親切で早朝ツアー用に朝食を用意してくれたり、預けたフルーツをきれいにカットして届けてくたりしました。立地も便利で良かったです。

Cons:

特になし。

2026-10-16 • via Nuitee
G
Gregory • solo_traveller • gb
9
Short and sweet met all my expectations
Pros:

Good location, very central and accessible to everything. Staff very helpful and welcoming. Pick up service reduces the stress and time, breakfast is super a wide variety buffet style

Cons:

P

2026-10-15 • via Nuitee
A
Acubejay • solo_traveller • ng
9
2026-10-14 • via Nuitee
R
Ratnasiri • solo_traveller • rw
8
Pros:

Facilities

2026-10-12 • via Nuitee
R
Ratnasiri • solo_traveller • rw
8
Pros:

Everything good

2026-10-12 • via Nuitee
S
Simpeze • couple • cd
9
Tout s'est très bien passé.
Pros:

Emplacement, déjeuner, équipements

2026-10-12 • via Nuitee
Y
Yukako • solo_traveller • za
8
Pros:

It was a nice and comfortable hotel. This hotel and the market nearby is Chinese owned business. You can enjoy Chinese cuisine

Cons:

We experienced black out a couple of times during the stay. I had to wait for quite a long time for the airport pickup. The consistent reminding may be required.

2026-10-07 • via Nuitee
S
Sanya • couple • gb
10
Lovely stay
Pros:

The staff were extremely friendly and helpful, the free airport pick up was so useful and they even made us a packed breakfast to take on our gorilla trek

2026-09-19 • via Nuitee
A
Albert • couple • gb
9
2026-09-19 • via Nuitee
M
Mwenda • solo_traveller • ke
9
Enjoyed my stay
Pros:

The room was spacious and comfortable and regularly cleaned. Staff were welcoming. Breakfast was always on time and fresh. They even sent a shuttle to pick me up at the airport. No complaints here

2026-09-19 • via Nuitee
V
Varma • solo_traveller • ke
9
Pros:

Breakfast & Hospatality

Cons:

AC doesn't function well and is too hot at room

2026-09-16 • via Nuitee
T
Tamar • extended_group • il
9
2026-09-15 • via Nuitee
P
Piotr70 • family_with_children • pl
9
Dobry w hotel w rozsądnej cenie.
Pros:

Korzystna lokalizacja, obsługa bardzo miła i pomocna. Wieczorem fajny widok z hotelowej restauracji.

Cons:

Śniadania mogłyby mieć więcej elementów uwzględniających to co jada się w hotelach w Europie. Ciepłe i "ciężkie" dania rano nie sa zbyt korzystne. Na szczęście była możliwość zamówienia jajek, zrobienia tostów

2026-09-15 • via Nuitee
P
Pamhidzai • solo_traveller • zw
9
It was a great stay at the Hotel.....i will call again
Pros:

Hotel staff was quite helpful
Great place and enjoyed the dishes
Thank you Clementine from the dining - good service and very helpful
And our good drivers to and from the airport - very friendly....

Cons:

Nothing i can think of....i enjoyed my stay

2026-09-15 • via Nuitee
M
Mokgadi • solo_traveller • bw
3
2026-09-10 • via Nuitee
K
katlego • solo_traveller • za
4
2026-09-10 • via Nuitee
R
Razoariholy • solo_traveller • mg
9
2026-09-10 • via Nuitee
A
Aina • solo_traveller • mg
7
Cons:

La lenteur du service

2026-09-10 • via Nuitee
P
Paulo Melo • extended_group • br
6
Nada além do suficiente
Pros:

Os quartos são amplos e confortáveis, com bastante espaço, incluindo um pequeno sofá. A limpeza é boa. Há chaleira com sachês de chá nos quartos e são deixadas três garrafas de água mineral todos os dias. No entanto, o preço bem razoável

Cons:

Todo o hotel, inclusive os quartos, são carpetados. Faltou água durante o banho em duas ocasiões. O hotel fica bem no centro de Kigali, um local muito movimentado e sem muitas opções fora do hotel. Não há um guarda-roupas fechado e, o cofre, é solto. O café da manhã tem várias opções, mas não tem frios, nem cereais. As opções de pães também são restritas. O hotel não tem absolutamente nada de charme.

2026-09-09 • via Nuitee