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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Public transport tickets
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Open-air bath
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Hot spring bath
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Outdoor furniture
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Picnic area
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Wine/champagne
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Pet bowls
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Beauty Services
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Fitness/spa locker rooms
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations
Experience the ultimate comfort at Hôtel des Bains de Saillon with rooms featuring cable TV, a minibar, and complimentary WiFi.
Relaxation and Wellness
Indulge in a variety of massage treatments and unwind in the indoor and cold-water pools, fitness center, and two relaxation rooms.
Culinary Delights
Savor traditional Swiss cuisine, Valais specialties, and local wines while enjoying breathtaking views of the Valais Alps at the on-site restaurant.
Book now to enjoy a perfect blend of luxury, relaxation, and culinary delights at Hôtel des Bains de Saillon.
The rate without breakfast does not include access to the Thermal Park.
A deposit may be required at the property.
Location
Guest Reviews
Les bains sont tres bien
L hotel spacieux et moderne
Les peignoirs poil un peu dur
D avoir des serviettes sèche plus facilement a disposition
When we arrived at check-in, the receptionist casually informed us that the lazy river was not operating, but assured us that the waterslide was working. That turned out to be false. The waterslide was closed as well. I was shocked. My children were devastated. And the receptionist? She could not have cared less.
She handed me a few CHF 5 vouchers for the restaurant—which, having just paid almost CHF 500 for the room, felt more like an insult than compensation—and coldly informed me that we had been notified in advance. I was stunned. I took out my phone and eventually found an email sent ten days earlier, in French, which I do not speak, after we had already begun our trip and all our travel plans were in place. The email looked like one of the countless generic booking messages hotels send.
For a family booking this hotel specifically for its water attractions, discovering that both the lazy river and waterslide are closed is practically equivalent to arriving at a hotel and discovering that your room has no bed. These are not minor amenities. They are the entire reason families are willing to pay such extraordinary prices.
If the main attraction of your hotel is closed, you do not bury that information in a generic-looking email in a language your guests may not understand. You call them. You make absolutely certain they understand. You give them a genuine opportunity to cancel.
I also find it very difficult to believe that a ten-day maintenance closure affecting the hotel's central family attraction was only discovered ten days before our arrival. I cannot help suspecting that the hotel knew perfectly well that families like ours would cancel their reservations if they fully understood the situation. We certainly would have.
Any decent hotel, faced with such a situation, would at the very least offer a substantial refund. After all, the main facilities we had paid so much to enjoy were unavailable.
Loved the buffet breakfast. We were met with smiles and very helpful staff. Coffee and food was exceptional.
The room was extremely nice with a large bathroom.
Loved the hot baths, all so clean.
Room service was great to avoid leaving the dog.
The service was very slow in the main restaurant.
The taps with disinfectant for the feet after baths in the big indoor pool was not working.
Tout était bien
Un peu trop chaud dans les chambres
Wir hätten beim Frühstück mehr regionale Produkte erwartet
Les bains de nuit avec les éclairages féerique.
La fourniture des chaussons et peignoirs avec l' accès pour rejoindre les bains.
Le buffet du petit déjeuner très copieux
Un volet bloqué dans la chambre et lorsqu'ils sont fermés ils laissent quand meme passer beaucoup de lumière.
Bonjour, tout magnifique
Les bains, le personnel, la chambre et le petit déjeuner excellent
Le restaurant, si ont ne réserve pas des sont arrivées, il n’y a pas trop le choix de manger , hamburger ou pizza à l’emporter!!!!
le petit déjeuner grandiose
les chambres mansardées sont vétustes, cabine de douche ne fermait pas , du noir de moisissures sur les joints de la cabine de douche et un plateau de petit déjeuner à trainer au milieu du couloir pendant au moins une journée entière, c'est pas digne d'un hotel de cette qualité
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