Best Western Queens Hotel

Hotels
•
Best Western
8 (1281 reviews)
160 Nethergate, Dundee, Scotland, DD1 4DU , Dundee , GB
44-138-2322515

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Facilities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Value for money
Cons:
Noisy guests
Inconsistent food temperature
Aged facilities

Categories

Cleanliness
7.75
Overall cleanliness was praised, but some guests mentioned tired-looking areas.
Service
8.25
The staff were praised for being very polite, helpful, and attentive.
Location
8.75
Perfect location noted in several reviews, very central and close to attractions.
Room Quality
7.75
Rooms were generally comfortable, though some mentioned dated wallpaper.
Amenities
7.75
Amenities such as parking were appreciated, but some food items were not hot.
Value for Money
8.25
Guests felt the hotel offered good value relative to the location and services.
Food and Beverage
7.75
Breakfast received positive feedback, though there were some issues with temperature.
Overall Experience
7.75
Positive feedback overall, but some areas could improve for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay.

Dining Options: Indulge in delicious meals at the hotel's restaurant or opt for convenient room service. Conclude your day with a refreshing drink at the bar/lounge.

Central Location: Situated in the heart of Dundee, near popular attractions like the University of Dundee and Dundee Contemporary Arts Centre.

Experience these fantastic features at Best Western Queens Hotel. Book your stay now for a memorable experience in Dundee.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 1281 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
S
susan • couple • gb
9
Pros:

Lovely hotel comfortable beds with friendly staff and great restaurant on site. Bus stop directly to the city and airport less than five minutes walk away

2026-06-13 • via Nuitee
V
Venla • couple • fi
7
2026-06-12 • via Nuitee
D
Derek • couple • gb
8
Pros:

Nice and handy for train station & city centre

2026-06-12 • via Nuitee
G
Gillian • solo_traveller • gb
8
2026-06-11 • via Nuitee
V
Violet • couple • gb
6
Comfortable and reasonable lock
Pros:

Location

Cons:

Hotel bar was closed

2026-06-11 • via Nuitee
D
david • couple • gb
9
2026-06-11 • via Nuitee
M
Michael • couple • gb
10
2026-06-10 • via Nuitee
C
Combe • solo_traveller • gb
1
Pros:

Nothing

Cons:

Room, Bed

2026-06-10 • via Nuitee
D
David • couple • gb
10
Excellent
Pros:

Great location for the city, and nearby attractions

2026-06-09 • via Nuitee
A
Andrea • couple • gb
7
A little over priced but all together a pleasant stay
Pros:

Old fashioned needs up grading, excellent location

Cons:

Good breakfast and good staff

2026-06-08 • via Nuitee
R
Robertson • couple • gb
10
2026-06-08 • via Nuitee
W
Wendy • solo_traveller • gb
8
Excellent location. Very friendly staff. Would definitely return.
Pros:

Staff were exceptionally friendly and helpful.

2026-06-07 • via Nuitee
A
Anne-Marie • family_with_children • gb
7
Pros:

Easy to find and get parked. Plenty choice for breakfast. Clean rooms

Cons:

Wasn’t a fan of the coffee at breakfast

2026-06-07 • via Nuitee
B
Bart • solo_traveller • us
7
2026-06-05 • via Nuitee
S
Sophia • solo_traveller • au
5
Needs a refurb
Pros:

High ceilings, elevator and free parking.

Cons:

Building is dated, wallpaper bubbling, marks on the walls, cracked bathtub, squeaky floorboards, carpet does not allow for easy rolling of suitcases. Shower floods the bathroom, hate the shower in the bathtub. Non slip mat not provided or safety handle to get in and out.

2026-06-03 • via Nuitee
S
Susan • couple • gb
10
2026-06-03 • via Nuitee
J
Jane • couple • au
8
2026-06-02 • via Nuitee
P
Pamela • family_with_children • gb
5
The hotel was ok but really should highlight it’s a noisy area and not for an early to bed.
Pros:

Was a good location from the train station and where we needed to be in Dundee for the weekend. However hotel very dated.

Cons:

Room was far too warm and asked if a fan was available to be told no. We couldn’t sleep until about 3am until the pubs closed far to noisy sounded like people where out in the streets partying I wouldn’t say the hotel is for family’s this was not great when we had to be up at 6. Bar was a hit or miss we had asked for a bottle of white wine to be told they didn’t have enough for us and could maybe give us a couple of glasses this wasn’t even late in the day. The girl then found the last Rosie wine result.

2026-06-01 • via Nuitee
P
Patricia • solo_traveller • gb
7
Pros:

Good location for centre of city. Friendly reception staff.

Cons:

The room was cold at night despite putting the heating on. The duvet was thin and didn't fit the bed properly so when one person tucked the duvet around them, the other was left with none.

2026-06-01 • via Nuitee
W
Walter Klein • solo_traveller • de
8
Pros:

Zentrale Lage.

Cons:

Altes Gebäude mit vielen Mängeln.
Erstes Zimmer konnte man das Fenster nicht öffnen.
Mit etwas Nachdruck ein anderes, direkt zur Straßenseite bekommen.
Leider war Nebenan eine Lautstarke Party bis Nachts um 1Uhr...😕😞

2026-06-01 • via Nuitee