Best Western Queens Hotel

Hotels
•
Best Western
160 Nethergate , Dundee , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Value for money
Cons:
Noisy guests
Inconsistent food temperature
Aged facilities

Categories

Cleanliness
7.75
Overall cleanliness was praised, but some guests mentioned tired-looking areas.
Service
8.25
The staff were praised for being very polite, helpful, and attentive.
Location
8.75
Perfect location noted in several reviews, very central and close to attractions.
Room Quality
7.75
Rooms were generally comfortable, though some mentioned dated wallpaper.
Amenities
7.75
Amenities such as parking were appreciated, but some food items were not hot.
Value for Money
8.25
Guests felt the hotel offered good value relative to the location and services.
Food and Beverage
7.75
Breakfast received positive feedback, though there were some issues with temperature.
Overall Experience
7.75
Positive feedback overall, but some areas could improve for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Luxurious Accommodation in Dundee's City Centre

Elegant Rooms and Modern Amenities
Indulge in spacious rooms at Best Western Queens Hotel, beautifully decorated with rich fabrics and equipped with en suite bathrooms, satellite TV, and coffee facilities. Enjoy free WiFi throughout your stay.

Dining Delights and Relaxation
Experience culinary delights at QBAR with a range of meals, or unwind at the cosy Cafe Bar with classic cocktails and coffees. With an on-site restaurant, your dining needs are covered. Plus, take advantage of free parking for a hassle-free stay.

Proximity to Dundee's Attractions
Conveniently located near V&A Dundee and The University of Dundee campus, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western Queens Hotel for a memorable experience in Dundee!

Important information:

Please note that we are not operating with an evening meal service. Reception can recommend local eateries or takeaway options. Crockery and cutlery can be obtained from the bar.

Please note the following Group and long stay Policies:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is non-refundable and non-transferable.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DND

Location

Guest Reviews

Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
A
adrien • family_with_children • fr
7
Pros:

Le petit déjeuner

Cons:

Les chambres auraient besoin d'être repeintes.

2026-08-14 • via Nuitee
A
Alice • solo_traveller • it
4
2026-08-14 • via Nuitee
J
June • couple • au
9
Great breakfast, beautiful old building
Pros:

Great location, good parking

Cons:

Trouble with room card had to go to reception twice to fix it.

2026-08-14 • via Nuitee
C
Clare • family_with_children • gb
9
2026-08-13 • via Nuitee
E
Elisabetta • couple • it
6
Pros:

Letto comodo

Cons:

Rumoroso

2026-08-12 • via Nuitee
V
Viktoria • solo_traveller • il
9
Классный отель!!!!!!
Pros:

Отличный отель!Я очень рада,что нашла его:с бесплатной парковкой(что экономит)с чайником!Комната была красивой,а ванная комната удобной!И отель в центре!

Cons:

ничего не надо улучшать-всё хорошо:можно немного добавить продуктов на завтрак(так они быстро заканчивались и их не успевали приносить!)

2026-08-11 • via Nuitee
C
CANCIANI • family_with_children • it
10
hotel storico meraviglioso e confortevole a pochi pasi dal centro!
2026-08-11 • via Nuitee
T
Tanja • family_with_children • si
10
2026-08-11 • via Nuitee
E
Eloise • family_with_children • ie
8
Hotel room was fine for what we needed it . We only were here for the night.
Pros:

The bedroom was comfortable and clean

Cons:

The bedroom was very hot and it wasn’t possible to open the window properly.

2026-08-10 • via Nuitee
Y
Yvonne • couple • de
1
Nicht stattgefunden - ohne Zimmer mitten in der Nacht!
Pros:

Wir können das Hotel nicht beurteilen, weil es bei der Ankunft kein Zimmer für uns gab.

Cons:

Wir wurden ohne uns zu informieren (angeblich gab es keine Möglichkeit uns zu erreichen, obwohl ich auf booking.com mit dem Hotel bereits wegen später Ankunft hin und her geschrieben hatte) umgebucht - soweit theoretisch noch okay, aber bei der Reservierung wurde dem anderen Hotel das falsche Datum angegeben, so standen wir mitten in der Nacht ohne Zimmer da und weit und breit war alles ausgebucht.

2026-08-10 • via Nuitee
A
Andrew • couple • nz
8
An old hotel with character in a great location. Worth booking whether your stay is short or longer.
Pros:

Great location, a very short walk to the city centre with an old school pub (The Phoenix) very close. Free parking at the rear of the hotel was nice. A decent breakfast too.

2026-08-10 • via Nuitee
B
barbara • solo_traveller • it
8
Pros:

Vicino al centro, camera molto ampia.letti comodi.presenza di parcheggio dietro l hotel gratuito.

Cons:

Ragnatele nelle pareti. La camera e tutta la strutture è molto datata. Prezzo troppo alto non compreso per la colazione,15 euro, abbiamo deciso di mangiare di fronte in un piccolo bar ottime paste e the.

2026-08-10 • via Nuitee
R
ronald • solo_traveller • nl
8
Pros:

Vlakbij centrum en goede parkeergelegenheid

Cons:

Kon niet via achterdeur hotel in vanaf parkeerplaats

2026-08-09 • via Nuitee
V
Vitantonio • couple • it
8
2026-08-08 • via Nuitee
K
Kelly • solo_traveller • gb
2
Pros:

Not much

Cons:

Very run down
Keys never worked
Breakfast awful
Staff not helpful

2026-08-07 • via Nuitee
K
kroll37 • solo_traveller • de
8
Pros:

Super Lage, großes Zimmer.

Cons:

Durchgelesen Betten, Renovierungsbedarf

2026-08-07 • via Nuitee
A
Alex • extended_group • dk
6
Pros:

Ok

2026-08-07 • via Nuitee
F
Franck • family_with_children • fr
9
Impeccable pour une nuit !
2026-08-06 • via Nuitee
F
Francesco Tarunti • solo_traveller • it
6
2026-08-06 • via Nuitee
P
Pauline • couple • gb
7
Short and enjoyable.
Pros:

The location was good. A short walk from attractions. Lots of places to eat. Even though it is on a main street it was quiet and we slept well. The breakfast was good. Staff were friendly and accommodating. It's a very old hotel but it's filled with character and has very impressive features. Newer hotels are bland and clinical! The elevator broke down one day but it was fixed within a few hours. There's adequate parking too. For a very short break it was good but if I stayed longer I would upgrade to a larger room. Cleanliness top notch. I would stay there again.

Cons:

I should have booked a larger room. Lack of space meant there was only one chair to sit in.
WiFi wouldn't connect but there was 5g.

2026-08-06 • via Nuitee