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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Award-Winning Dining Experience at Garden Restaurant
Indulge in formal yet relaxed dining at the award-winning Garden Restaurant, known for its exceptional cuisine and inviting ambiance.
Stay Connected with High-Speed Broadband
Whether for work or leisure, stay connected with complimentary wireless high-speed broadband available in all public areas and rooms.
Convenient Location with Free Parking
Located just a 5-minute drive from the A14 and a short walk from the center of Bury St Edmunds, enjoy the convenience of free parking with space for over 50 cars.
Experience tranquility and convenience at the Best Western Priory Hotel. Book your stay now!
Based on two adults sharing, children stay free if staying in parents' room on a room only basis. Breakfast will be charged as taken. Full cancellation charge will be made for any booking canceled within 48 hours prior to arrival.
Please note that a major refurbishment and expansion works are in progress. The expansion includes a new 100 seat Restaurant and Bar Area, relocation of the Reception and Lounge Area and an additional 14 bedrooms at the Hotel. While the refurbishment project does not affect any of current facilities within the Priory Hotel there may be some slight disruption of traffic movement and workers throughout the daytime only.
A deposit may be required at the property.
Location
Guest Reviews
great room, good meal in restaurant,very good breakfast ,all very good ,will be back.
all good
Nice clean room, friendly staff, decent breakfast options and convenient location.
The gardens
The shower, could not get the shower to a comfortable temperature, it was scolding hot even with the cold water running,the hotel could of been cleaner
Good location, on site restaurant providing good meals that were reasonably priced. Friendly staff
We stayed in the stables. Sound proofing required!
Clean and comfortable, quiet room
Quite easy to get lost!
The location & parking was excellent.
Easy check in & out.
The shower cubicle was rather small.
Comfy, quiet, staff excellent
Staff were very good and helpful.
Meal choices were restricted.
Cosy room, all amenities in the room good working order.
Carpet in rooms felt like it could still be dirty, pattern maybe or colour.
Location was close to supermarkets and good food chains
The room wasn’t very clean, the parking lot had a weird smell and they refused to give me and my wife a double bed instead of a twin one
Good staff, good location.
The room I was in, 24, needed some sound insulation from above. The kitchen smells were all around the building.
Excellent staff and service. Danny, in particular, deserves much praise.
Shower pretty much unusable due to defective grip on stand.
The staff were very pleasant
The room in the Courtyard
Restaurant,bar,gardens.
Good food.
Beds were too small and mattresses were collapsed ro one side so kept rolling to one side.
Very uncomfortable considering was a Premier twin.
The rooms are very well appointed, the rooms that are in the grounds. Good breakfast
Strange that the bar was not open
Peaceful, no noise from other guests
I would have preferred a bath but it was a good shower
3rd time staying here, pleasant reception staff and staff throughout my stay.
Got put in nr31, in courtyard, noticed bathroom has had a makeover recently compared to rooms in other courtyard, also noticed a / c unit, in July I had a small fan.
Great walk in shower 🚿.
Slept well throughout night in a comfortable double bed.
Noticed towels eere new & fluffy too.
Breakfast served by a pleasant sfemale staff member.
Breakfast cooked 🍳 to order, with a hot plate, which I prefer.
Parked my motorcycle 🏍 right outside room.
Quiet throughout the night too.
Easy check out, shall return when next in town.
Coffee, particularly, cappuccino, wasn't the best out of machine, poured it out & got a Costa en route home at a services .
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