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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Award-Winning Dining Experience at Garden Restaurant
Indulge in formal yet relaxed dining at the award-winning Garden Restaurant, known for its exceptional cuisine and inviting ambiance.
Stay Connected with High-Speed Broadband
Whether for work or leisure, stay connected with complimentary wireless high-speed broadband available in all public areas and rooms.
Convenient Location with Free Parking
Located just a 5-minute drive from the A14 and a short walk from the center of Bury St Edmunds, enjoy the convenience of free parking with space for over 50 cars.
Experience tranquility and convenience at the Best Western Priory Hotel. Book your stay now!
Based on two adults sharing, children stay free if staying in parents' room on a room only basis. Breakfast will be charged as taken. Full cancellation charge will be made for any booking canceled within 48 hours prior to arrival.
Please note that a major refurbishment and expansion works are in progress. The expansion includes a new 100 seat Restaurant and Bar Area, relocation of the Reception and Lounge Area and an additional 14 bedrooms at the Hotel. While the refurbishment project does not affect any of current facilities within the Priory Hotel there may be some slight disruption of traffic movement and workers throughout the daytime only.
A deposit may be required at the property.
Location
Guest Reviews
The rooms are very well appointed, the rooms that are in the grounds. Good breakfast
Strange that the bar was not open
3rd time staying here, pleasant reception staff and staff throughout my stay.
Got put in nr31, in courtyard, noticed bathroom has had a makeover recently compared to rooms in other courtyard, also noticed a / c unit, in July I had a small fan.
Great walk in shower 🚿.
Slept well throughout night in a comfortable double bed.
Noticed towels eere new & fluffy too.
Breakfast served by a pleasant sfemale staff member.
Breakfast cooked 🍳 to order, with a hot plate, which I prefer.
Parked my motorcycle 🏍 right outside room.
Quiet throughout the night too.
Easy check out, shall return when next in town.
Coffee, particularly, cappuccino, wasn't the best out of machine, poured it out & got a Costa en route home at a services .
Peaceful, no noise from other guests
I would have preferred a bath but it was a good shower
Excellent staff the food was amazing
Nothing
Location
Poor signage to identify the actual hotel property.
price, facilities
location
Grounds and location
Tap in bathroom needed 2 hands to hold it and turn it on! Says dog friendly but if you want breakfast you are not allowed in the restaurant. We had to sit in the bar area no table laid even though the hotel knew we had booked for breakfast, no lights on and it was a trek to get food from the buffet! Plates were scolding hot way too hot and even with napkin folded as much as possible the plates still were too hot.
Lovely room, comfortable bed, clean and modern decor. Lovely touch having the sweet jar and biscuits with the tea and coffee tray
Could do with a stool or table in the bathroom to put clothes and toiletries on, but this is personal preference and not a necesity
Good breakfast. Friendly
Staff
Shower water power was poor
Danny was very helpful with our unusual request. Rooms looked to have been recently refurbished and were therefore very clean and well presented. The ladies at breakfast were also very nice.
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