Hotel Luena

Hotels
8.6 (4712 reviews)
Rua Pascoal de Melo 9 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Some noise from outside
Small room size

Categories

Cleanliness
8.48
Overall sentiment highlights high cleanliness with some mentions of daily cleaning.
Service
8.98
Multiple positive mentions of friendly and helpful staff.
Location
8.67
Described as perfect for visiting Lisbon, close to metro.
Room Quality
8.38
Rooms are generally clean and comfortable, but some mention of small size and noise.
Amenities
8.57
Breakfast and reception snacks were appreciated.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.57
Good breakfast variety and quality, though some areas for improvement noted.
Overall Experience
8.67
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Convenient Location
Located in Lisbon, a short walk from Saldanha and close to Arroios Metro Station, Hotel Luena offers easy access to key attractions and transportation hubs.

Modern Amenities
Enjoy modern comforts in our rooms including free WiFi, air conditioning, and flat-screen cable TV. Relax in the private bathroom with a luxurious bath tub and hairdryer provided for your convenience.

Nearby Attractions
Explore Marquês de Pombal Square, Eduardo VII Park, and Avenida da Liberdade's upscale shops - all within walking distance. Immerse yourself in Lisbon's historic downtown with a quick metro ride.

Book your stay at Hotel Luena for a memorable Lisbon experience.

Important information:

When traveling with pets, please note that an extra charge of 15 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10.20 per day.

Location

Guest Reviews

8.6
Based on 4712 reviews
Cleanliness: 8.48
Service: 8.98
Location: 8.67
Room Quality: 8.38
Amenities: 8.57
Value for Money: 8.48
Food and Beverage: 8.57
Overall Experience: 8.67
M
Manfred • solo_traveller • de
9
2026-05-30 • via Nuitee
M
Marisa • solo_traveller • pt
8
2026-05-29 • via Nuitee
J
Jutta • couple • de
8
Es ging uns rundherum gut.
2026-05-29 • via Nuitee
C
Chris • solo_traveller • za
9
Great hotel
Pros:

Neat and very clean rooms. Friendly staff. Great breakfast. Great location.

Cons:

The bathroom had a bit of a bad smell.

2026-05-29 • via Nuitee
M
Maria • solo_traveller • dk
8
2026-05-29 • via Nuitee
A
Anna • solo_traveller • hr
10
Pros:

Prostrana soba s 4 kreveta, sve je bilo čisto, osoblje je bilo vrlo ljubazno.

Cons:

Nedostajalo mi je prostor za odlaganje stvari. Bilo bi super kad bi napravili još koju policu iznad mini bara.

2026-05-29 • via Nuitee
G
Golda • couple • us
10
Staff was extremely helpful especially Damian and the other Argentina
Pros:

Great location-comfortable atmosphere

Cons:

Small room

2026-05-28 • via Nuitee
B
Beatriz • solo_traveller • pt
8
2026-05-28 • via Nuitee
S
Sergio • couple • pt
10
Excelente
Pros:

Limpeza

Cons:

.

2026-05-28 • via Nuitee
J
James • couple • no
8
2026-05-28 • via Nuitee
E
Ely • solo_traveller • nl
7
2026-05-27 • via Nuitee
L
Loretta • couple • ca
10
I really enjoyed my stay here and wished I stayed longer.
Pros:

The decor was modern and tasteful. The room was clean. The bed was comfortable. The staff Damian and Lucienna at front desk were welcoming and friendly, provided great information and offered excellent service.

Cons:

nothing to comment here :)

2026-05-27 • via Nuitee
C
Christoph • solo_traveller • de
10
2026-05-27 • via Nuitee
L
Lindsey • extended_group • us
10
2026-05-27 • via Nuitee
P
Przemysław • couple • pl
8
2026-05-27 • via Nuitee
N
nora • family_with_children • ca
9
2026-05-27 • via Nuitee
H
Heike • extended_group • de
7
2026-05-26 • via Nuitee
A
Antonio • solo_traveller • it
7
Pros:

La posizione dell'albergo

Cons:

La colazione non era il massimo può essere migliorata anche il personale che serviva poco professionale .Una nota di merito al personale di reception nella persona della signora Ana e Rodolfo gentili e attenti al fabbisogno della clientela.

2026-05-26 • via Nuitee
K
Kristin • solo_traveller • de
9
2026-05-25 • via Nuitee
N
Natacha • solo_traveller • br
10
2026-05-25 • via Nuitee