Eurostars Santa Luzia

Hotels
Eurostars Hotels
8.7 (4017 reviews)
Rua Francisco Agra, 100 , Guimarães , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Parking difficulties
Street access issues
Spa water temperature

Categories

Cleanliness
8.69
Multiple reviews mention cleanliness positively, indicating a well-maintained hotel.
Service
9.16
Guests frequently commend the staff's attentiveness and friendliness, particularly Diana Coutinho.
Location
8.2
While many guests appreciate the hotel's location, some mention access difficulties due to roadworks.
Room Quality
8.65
Rooms are described as comfortable, although a few comments mention issues like low lighting.
Amenities
8.18
Various amenities are enjoyed, but the spa has received complaints about water temperature.
Value for Money
8.84
Many guests feel the pricing is justified due to the quality of service and overall experience.
Food and Beverage
9
Guests consistently mention the high quality of the breakfast provided.
Overall Experience
8.86
Overall, guests express satisfaction with their stay, highlighting a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:35

Property Description

Luxurious Accommodation

Eurostars Santa Luzia offers a luxurious stay just steps away from Guimarães historic city centre. Relax in rooms with private bathrooms and enjoy free WiFi throughout the property. Some rooms even feature a cozy seating area for added comfort.

Relaxation and Wellness

Indulge in ultimate relaxation at Santa Luzia Spa with its indoor pool, hot tub, sauna, Turkish bath, and more. Treat yourself to a pampering session in one of the two treatment rooms or unwind in the Teatro and Cinema areas. Stay active at the state-of-the-art gym available on-site.

Convenient Location

Situated near popular attractions such as Church of S. Miguel do Castelo and Dom Afonso Henriques Stadium, Eurostars Santa Luzia is the perfect choice for travelers. With Porto Airport just 39 km away, your journey to relaxation begins here.

Ready to experience luxury and comfort at Eurostars Santa Luzia? Book your stay now!

Important information:

Please note that the spa access comes at an additional cost. Children access is limited to special schedules and access is not allowed to children under 3 years old. For further information, please contact the hotel.
When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4017 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.84
Food and Beverage: 9
Overall Experience: 8.86
B
Beatriz couple pt
10
2026-05-23 via Nuitee
S
Sarah solo_traveller pt
10
Pros:

We loved the pool and jacuzzi area. The bed was very comfortable and the staff were very friendly and accommodating.

Cons:

Nothing

2026-05-23 via Nuitee
D
Drausio solo_traveller br
10
Pros:

Excelente serviço

2026-05-21 via Nuitee
I
Icarosc solo_traveller br
10
Pros:

Localização e cordialidade dos funcionários

Cons:

Tudo foi bom

2026-05-21 via Nuitee
R
Rodrigues solo_traveller pt
8
2026-05-20 via Nuitee
L
Lupe solo_traveller es
8
2026-05-19 via Nuitee
P
Paz solo_traveller pt
6
2026-05-19 via Nuitee
S
Sara couple pt
7
Pros:

Bom pequeno-almoço e, apesar de não haver estacionamento, foi possível encontrar lugar numa rua perto.

Cons:

Colchão confortável, mas a cama fazia bastante barulho ao mínimo movimento, o que acabou por incomodar.
Além disso, o isolamento acústico não é o melhor, sendo possível ouvir facilmente o ruído dos corredores.

2026-05-18 via Nuitee
C
Claudia family_with_children pt
9
2026-05-18 via Nuitee
C
CHRISTIANE couple fr
10
Pros:

Tout était parfait, le cadre, hôtel très moderne, piscine sur le toit exceptionnelle,très bon petit-déjeuner, parking à proximité

Cons:

Pas beaucoup de rangement dans la chambre,salle de bain un peu sombre

2026-05-18 via Nuitee
E
Eduardo Wagner couple br
10
2026-05-17 via Nuitee
R
rock couple pt
7
Pros:

Localização central. Cama confortável. Spa agradável.

Cons:

Sem estacionamento suficiente. Wi-Fi mal funcionava no quarto.

2026-05-17 via Nuitee
L
Leonor extended_group pt
8
Gostei. Cumpre com o esperado.
Pros:

O hotel está bem decorado e moderno, os quartos e casa de banho são espaçosos e é de destacar a ótima localização.

Cons:

O quarto não tem praticamente arrumação nenhuma, o que considero um ponto bastante negativo. O pequeno almoço poderia ter um pouco mais de variedade e sentimos falta de reposição de algumas coisas.

2026-05-17 via Nuitee
T
Thomas couple jp
1
A hotel to avoid at all costs
Pros:

We have been staying there 4 nights every May or June since 2016 except for Covid years while attending a trade fair, but the quality and service and employees seems every year to get worse….

Cons:

There has been a cold spell with night time temperatures down to 10° and they refuse to turn the heating back on….I thought I was renting a room, not a refrigerator…. The night time staff either flat out lied about turning heat on, or came up with all kinds of squirrelly excuses not to, every night it was a repeated phone calls to front desk battle, only some of which won. Reception was flat out rude, indifferent, and quarrelsome— NEVER EVER AGAIN WILL WE STAY AT THIS HOTEL WHERE PROFIT IS MORE IMPORTANT THAN COMFORT OF CLIENTS

2026-05-17 via Nuitee
R
Rashmi503 solo_traveller fr
10
Pros:

Location, facilities and charm !

2026-05-16 via Nuitee
R
Raquel solo_traveller pt
8
2026-05-16 via Nuitee
M
Marina couple pt
9
2026-05-16 via Nuitee
F
Fucsia Glow solo_traveller pt
10
2026-05-16 via Nuitee
R
Rui solo_traveller pt
9
2026-05-14 via Nuitee
G
García solo_traveller es
9
Pros:

Dormimos espectacularmente y desayunamos super rico. El spa nos ayudo a relajar y Guimaraes nos encanto. En general, muy grata la experiencia.

Cons:

La limpieza estaba regular y la ducha incluso olía a agua estancada. Con mejorar en la limpieza, le daría un 10, pero...

2026-05-13 via Nuitee