NH Collection Palazzo Cinquecento

Hotels
NH Collection
9.2 (1985 reviews)
Piazza dei Cinquecento 90 , Rome , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the train station
Issues with cleanliness in some instances

Categories

Cleanliness
8.38
Cleanliness was generally good, with mention of well-maintained accommodations.
Service
9.85
The service, especially from the restaurant and housekeeping staff, received high praise.
Location
9.39
Location was highlighted as convenient, although not near main attractions.
Room Quality
8.84
Rooms were spacious and comfortable, despite some mention of noise.
Amenities
8.87
Amenities offered are adequate for a comfortable stay with a good breakfast.
Value for Money
9.33
The price is generally considered fair for the quality provided.
Food and Beverage
9.38
Breakfast was described as excellent with a wide variety, although some minor issues were noted.
Overall Experience
9.55
Overall stay experience was very positive with many guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:45

Property Description

Luxurious Accommodation in the Heart of Rome

Convenient Location: Situated in Piazza del Cinquecento Square, NH Collection Palazzo Cinquecento offers easy access to Termini Metro and Train Station, making it a perfect choice for travelers.

Top-Notch Amenities: Enjoy a complimentary fitness center, a rooftop terrace, and well-appointed rooms with air conditioning, mini bar, and free WiFi. Some rooms even boast terraces with stunning garden views.

Delightful Dining Options: Indulge in daily breakfast, savor local cuisine at the on-site restaurant, or unwind with a drink at the bar. Room service is also available for a cozy night in.

Ready to experience luxury and convenience in Rome? Book your stay at NH Collection Palazzo Cinquecento now!

Important information:

When booking a nonrefundable rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per pet, per night will be applied (maximum 2 pets per room)

Please note that pet will incur an additional charge of 35 EUR per night, per pet.

Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Property Video

Guest Reviews

9.2
Based on 1985 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
M
Ming feng family_with_children tw
7
2026-07-04 via Nuitee
L
Lauren couple au
10
2026-07-03 via Nuitee
A
Abdulaziz couple kw
10
2026-07-02 via Nuitee
C
Carla valeria bublitz solo_traveller br
10
2026-07-01 via Nuitee
I
Israel couple br
9
Amazing
Pros:

A very good hotel with very new, clean facilities and a great location! The breakfast is delicious, one of the best we had during our entire vacation in Italy. The rooftop venue we visited on Saturday was excellent: wonderful food, good music, and excellent service.

Cons:

We found the person stationed at the entrance odd; when we returned to the hotel after our long walks around Rome, he came up to me asking what I was carrying in my wallet along with the room key! It was very strange, to say the least. Another odd thing is that these same staff members seem to be there just for show; they don't open the door, let alone help with luggage. It doesn't fit the hotel!

2026-06-30 via Nuitee
N
Nakamura couple jp
10
2026-06-27 via Nuitee
T
Tucci couple it
10
Pros:

posizione eccellente vicino alla stazione, ristorante e servizio in camera ottimo, ho utilizzato il servizio lavanderia espressa ed il rooftop bar per un soggiorno eccezionale

2026-06-27 via Nuitee
S
Shannon couple au
9
Great location if you have a train to catch!
Pros:

Sooo close to the train station, they gave us late checkout because we didn't get in until 6am, hahah

2026-06-25 via Nuitee
G
Grant couple nz
10
A wonderful place for a quick stopover or a longer stay in Rome. Plenty of space in the rooms and outstanding staff.
Pros:

Great property - lovely rooms, superb service and the perfect location especially for travellers to or from the Termini.

2026-06-25 via Nuitee
J
Jennifer family_with_children gb
7
Great location, and enjoyable stay, but not quite great.
Pros:

Great location, very centrally located and if it wasn't for the heat, could have probably walked everywhere. Right next to the train station, so easy to get a bit further as well. Lots of great restaurants and places to eat nearby. thr rooftop bar was nice, but not as elegant as I would have expected. We were also pleasantly surprised by an upgrade.

Cons:

I think some of the communication - I asked for twin beds, in writing beforehand and during check in, and though they said yes - the room was not made into twin. When they came to make the room while we were out, they did not clear away some fruit peel etc that was left. The coffee machine was broken and water leaked - they said they would send someone straightaway, and it was just the room cleaning staff then cleaned up the water, but the machine remained as it was - so was not replaced or repaired, with the unfilled cup in place. They also cleared away empty water bottles but not the empty coffee cup. Only one bottle of hotel water for 2 people. Long wait at reception for service and also very small lobby for the size of hotel, so we had to stand about waiting. All in all - just not what you would expect from what is meant to be a 5 star hotel, especially at 5 star prices.

2026-06-23 via Nuitee
H
HeyMikeyLikesIt Family Los Angeles, California
10
Wonderful, Transit-Central Location
Pros:

The NH Collection was a perfectly located hotel that served as a good launch point to explore Rome. With close proximity to the Termini train station, it was convenient to have access to public transit as well as black car service.

The hotel is modern, with great attention to detail and a convenient 5th floor rooftop bar and restaurant. The rooms are reasonably sized and very clean; overall, the rooms are also quiet given the location.

Staff are attentive and made an effort to remember guests, and the service was terrific.

I relied on AmEx’s curated hotel collection to find this property, and for about $750/night for each room, it was a great value with the AmEx benefits for a 5-star property.

2026-06-20 via Tripadvisor
M
matthewcO7760ET Couples
10
Great location and friendly people
Pros:

We have had a blast at the NH. The service is wonderful. The bar service is a highlight at the lobby bar and the magnificent rooftop terrace. Samanta has taken great care of our group each evening as we’ve enjoyed the night views of Rome.

Bonus - the location next to Termini allowed us easy access to transportation.

2026-06-20 via Tripadvisor
B
bilandsadek Business
10
Professional events team
Pros:

I have just completed delivering a professional development program at the NH Collection Roma Palazzo Cinquecento.
The location is excellent, conveniently situated next to Roma Termini. The hotel is well maintained, offers a premium atmosphere, and the meeting facilities were well suited for the program.
What stood out most, however, were:
* The quality of the food
* The professionalism, responsiveness, and service orientation of the staff
My sincere thanks to Anna, Irene, and the entire team for their support throughout the week. Your efforts contributed significantly to a positive learning experience for all participants.

2026-06-19 via Tripadvisor
E
Escape754748 Business
10
Incredible spot great service!!
Pros:

Amazing great spot with great service!!

2026-06-18 via Tripadvisor
S
Stephanie couple ca
3
Pros:

Close to termini

Cons:

Not very clean, restaurant was overpriced snd not very good

2026-06-18 via Nuitee
R
Rachael couple gb
9
Pros:

Super location for us (we wanted to be near station), breakfast was brilliant, friendly staff and room was clean/ good sized

2026-06-17 via Nuitee
M
MEILING couple tw
4
Pros:

地理位置很棒

Cons:

The overall experience was ruined by the front desk. While other staff members were very friendly, Febiona, who checked us in, was extremely cold. Her attitude was so off-putting that we didn't even feel like reporting a technical issue with our shower head. The hotel has a 5-star location, but the service is far from reaching that standard

2026-06-14 via Nuitee
A
Andrea family_with_children it
8
2026-06-13 via Nuitee
C
Cucchio solo_traveller it
9
Pros:

Location, palazzo ben ristrutturato, silenzioso

Cons:

Bagno e colazione.
Perdeva acqua dalla doccia. La colazione; scelta normale.

2026-06-13 via Nuitee
N
N7708XYdenisem Couples
10
Fantastic drinks!
Pros:

My wife and I went to the rooftop bar after a long day to relax. The bartender on, a young woman made probably the best mixed drink I have had in 20 years. This drink made my day, she had a great personality and it showed up in that drink. Green silk.

2026-06-12 via Tripadvisor