NH Collection Palazzo Cinquecento

Hotels
8.8 (1940 reviews)
Piazza dei Cinquecento 90 , Rome , IT
+39 06 492221

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location near Roma Termini
Friendly, helpful staff and attentive porters
Spacious, comfortable rooms and suites
Attractive rooftop and pleasant evening atmosphere
Cons:
Restaurant/food perceived as overpriced; some breakfast issues (cold eggs)
Inconsistent reception service and language-related frustrations
In‑room TV issues (old or not working; no streaming)
Rooftop music/menu choices sometimes out of place

Categories

Cleanliness
9
Rooms described as clean and well maintained (several guests used 'propre'); no widespread cleanliness complaints.
Service
8.6
Staff frequently praised as friendly and helpful (porters and many front‑of‑house mentions), but some guests reported impersonal or inadequate reception service and language barriers.
Location
9.8
Outstanding — repeatedly praised for direct proximity to Roma Termini, very convenient for train and airport access.
Room Quality
9.2
Rooms noted as spacious, comfortable with large bathrooms and good light; occasional issues with TVs (old or not functioning) noted by some guests.
Amenities
8.2
Rooftop bar/restaurant and relaxing public spaces well regarded after sunset, but rooftop menu and music choices received criticism; some in‑room entertainment features lacking.
Value for Money
8
Perceived as somewhat expensive by a few guests (noted as 'a tad expensive' or overpriced food), though many felt the convenience justified the cost.
Food and Beverage
8
Breakfast generally described as good, but isolated issues (cold eggs, perceived overpriced items) and limited rooftop menu were raised.
Overall Experience
9.6
Overall very positive and often described as luxurious and memorable; multiple guests highly recommend the hotel despite some service and F&B shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodation in the Heart of Rome

Convenient Location: Situated in Piazza del Cinquecento Square, NH Collection Palazzo Cinquecento offers easy access to Termini Metro and Train Station, making it a perfect choice for travelers.

Top-Notch Amenities: Enjoy a complimentary fitness center, a rooftop terrace, and well-appointed rooms with air conditioning, mini bar, and free WiFi. Some rooms even boast terraces with stunning garden views.

Delightful Dining Options: Indulge in daily breakfast, savor local cuisine at the on-site restaurant, or unwind with a drink at the bar. Room service is also available for a cozy night in.

Ready to experience luxury and convenience in Rome? Book your stay at NH Collection Palazzo Cinquecento now!

Important information:

When booking a nonrefundable rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per pet, per night will be applied (maximum 2 pets per room)

Please note that pet will incur an additional charge of 35 EUR per night, per pet.

Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Property Video

Guest Reviews

8.8
Based on 1940 reviews
Cleanliness: 9
Service: 8.6
Location: 9.8
Room Quality: 9.2
Amenities: 8.2
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.6
Y
yejin • couple • kr
10
너무 좋아요
Pros:

직원들 친절 숙소 깨끗 역 가까움

Cons:

없음

2026-11-06 • via Nuitee
M
Milene HS • couple • br
10
Maravilhosa.
Pros:

A localização é ótima, ao lado da estação, o atendimento tambem é muito bom, o hotel é bem cuidado, limpo, bonito, achei muito bom, o cafe é espetacular, muita variedade.

Cons:

Achei que podia ter mais variedade no cardápio do restaurante, como pegamos tempo ruim a noite, jantamos 2 noites no hotel.

2026-11-05 • via Nuitee
K
Kulwinder • solo_traveller • gb
10
2026-11-05 • via Nuitee
J
Jonathan • couple • us
10
Pros:

Excellent location. High-end room and very nice breakfast. Staff at breakfast was wonderful.

2026-11-05 • via Nuitee
F
Francesco Giulio • couple • it
10
2026-11-03 • via Nuitee
A
Ariadna • couple • mx
9
NH superó mis expectativas
Pros:

Excelente hotel, las habitaciones muy cómodas, el personal muy amable, el desayuno con muchas opciones y muy rico.

2026-11-03 • via Nuitee
K
Kim • couple • au
10
Lovely location.
Pros:

Location & excellent service.

Cons:

Nothing.

2026-11-01 • via Nuitee
J
Janet • family_with_children • au
9
Cons:

I thought the food in the restaurant and breakfast buffet was a little overpriced

2026-10-31 • via Nuitee
R
Ray • couple • au
10
2026-10-27 • via Nuitee
A
Ana-Maria • extended_group • ro
10
2026-10-27 • via Nuitee
M
Mirit • couple • cx
9
2026-10-25 • via Nuitee
R
Renate • couple • ch
10
Ich würde sofort wieder in dieses Hotel
Pros:

Sehr schönes Hotel und super Lage direkt beim Bahnhof. Das Personal war sehr nett und freundlich. Das Frühstück war auch sehr gut, es hat an nichts gefehlt.

2026-10-25 • via Nuitee
R
Ray • couple • au
10
2026-10-24 • via Nuitee
D
David • couple • au
8
A good hotel in a very handy location for travel by train or airport access
Pros:

So well located to access Rome Termini station!! Interesting district for a short stay. We had a good dinner nearby. This hotel serves a very good breakfast and the rooms are roomy with big bathrooms - well ours was.

Cons:

It was a tad expensive - but for a short stay worth the convenience

2026-10-24 • via Nuitee
N
Nathalie • solo_traveller • fr
6
Absolument pas à la hauteur d'un cinq étoiles
Pros:

L'emplacement, le calme et la vue exceptionnelle depuis la terrasse.

Cons:

L'accueil et la disponibilité du personnel, aucune adaptation au fait que nous parlions pas italien, pas d'accueil personnalisé, aucun regard échangé quand nous avions des questions à la réception et le plateau d'accueil dans la chambre a été débarrassé deux jours plus tard...le petit déjeuner bon mais les œufs froids. Bref, pour un 5 étoiles, le service n'est pas à la hauteur ni l'accueil. Tres déçues. La reception est surtout occupée à accueillir lzs séminaires ainsi que les personnels de bords des avions... se sentir anonyme dans un 5 étoiles cest une premiere ! Heureusement les portiers créent du lien et sont souriants eux!

2026-10-22 • via Nuitee
J
JORDI • family_with_children • es
9
2026-10-16 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-10-15 • via Nuitee
M
Marguerite • extended_group • cd
9
Fabuleux
Pros:

Bon emplacement non loin de la gare. Chambre: Top; propre, spacieuse. Personnel accueillant et chaleureux. Nous sommés arrivés avant l'heure prévue, ils nous ont gardé lés bagages pendant que nous faisions dés coursés

Cons:

La Télévision est très ancienne pour l'hôtel de ce niveau. Pas dé Netflix, ni YouTube, pas d'autres chaines pour suivre lés infos. Si il y a d'autres systèmes lié à la TV, merci de prendre lé temps d'expliquer aux clients

2026-10-13 • via Nuitee
Y
Ying • solo_traveller • cn
10
2026-10-11 • via Nuitee
A
Anna • couple • br
8
Excelent option near to Termini station
Pros:

Nice staff and honest accommodation near to termini

Cons:

Rooftop could have a better menu

2026-10-09 • via Nuitee