Best Western Gables Hotel

Hotels
Best Western
7.5 (858 reviews)
Bristol Road,Falfield , Falfield , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location and easy parking
On-site restaurant and bar
Good value for money
Breakfast generally good
Comfortable, well-furnished rooms (for many guests)
Cons:
No air conditioning / rooms very hot
Corridor/road noise and occasional noisy doors
At least one report of an unclean room on arrival
Limited low-carb meal options for special dietary needs
Some maintenance issues (gurgling sink), no bottled water

Categories

Cleanliness
7
Mostly reported as clean in several stays, but at least one detailed complaint about a room not being cleaned on arrival lowers this score.
Service
8.5
Staff repeatedly described as welcoming, kind, helpful and friendly; reception responded when issues were raised.
Location
8.5
Good mid-way location with easy parking and convenient for local attractions and events (Tortworth Court, Slimbridge, local walks).
Room Quality
6.5
Many rooms described as comfortable with good furnishings, but frequent issues with heat (windows not opening, no AC), corridor/road noise and occasional uncomfortable beds.
Amenities
6.5
On-site restaurant and bar and parking are positives, but lack of air conditioning, no bottled water and some maintenance noises (gurgling sink) are notable negatives.
Value for Money
8.5
Multiple guests highlight excellent value for money and reasonable on-site restaurant prices.
Food and Beverage
7.5
Breakfast is consistently praised and the attached restaurant/bar is popular, though limited low-carbohydrate options were noted by one guest.
Overall Experience
7
Generally enjoyable stays and friendly staff, but heatwave-related discomfort, noise and an isolated serious cleanliness failure reduce the overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:24

Property Description

Charming Countryside Hotel Near Bristol

Luxurious Accommodation: Enjoy a comfortable stay in one of our 46 high-standard ensuite bedrooms, including spacious superior and four poster rooms.

Delectable Dining Options: Indulge in a culinary experience at Marco's New York Italian restaurant, serving a delightful fusion of Italian dishes and American favorites. The bar also offers a variety of drinks and light bites daily.

Convenient Amenities: Benefit from ample free parking, conference, and banqueting facilities for up to 200 guests. Our dedicated team ensures a warm and personalized service throughout your stay.

Experience a delightful blend of comfort and convenience at our countryside hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

7.5
Based on 858 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 7
D
Denise couple gb
8
Really nice welcoming staff and comfortable one night stop off
Pros:

Good mid way location stop off for our trip to Cornwall

2026-08-08 via Nuitee
T
Thomas couple au
8
2026-08-06 via Nuitee
E
Elizabeth123456 solo_traveller gb
10
2026-08-05 via Nuitee
M
Molly couple gb
10
2026-08-05 via Nuitee
J
Janusz solo_traveller gb
9
2026-08-05 via Nuitee
J
Jamie solo_traveller gb
6
2026-08-05 via Nuitee
B
Brian solo_traveller dk
9
2026-08-05 via Nuitee
W
woolsey solo_traveller gb
7
Pros:

Loved the restaurant next door

Cons:

Our room was right by a corridor door that slammed every time someone went through it! Which was most of the night constantly banged

2026-08-05 via Nuitee
H
Hannah solo_traveller gb
8
2026-08-04 via Nuitee
R
Ruth solo_traveller gb
9
Great standard of accommodation. Good value. Lots of nearby places to visit .
Pros:

Excellent value for money, for a smart ,comfortable, well furnished room including breakfast too ! Everything we needed. View over the courtyard to a glimpse of fields at the back. Friendly lady on reception. Good having the restaurant on site which had some reasonable prices. Good location for visiting lots of interesting places -Berkeley ( Jenners museum and the Castle ) and lovely walks all along the River Severn eg Oldbury on Severn, along the Sharpness canal , the ship graveyard near Purton , Frampton, Arlingham and further north. Slimbridge Wildlife reserve is only 9 miles away.

Cons:

Room was warm, but then everywhere is during these heatwaves .

2026-08-03 via Nuitee
L
Linda solo_traveller gb
8
Excellent staff - extremely kind , helpful and friendly. Clean comfortable room with
Pros:

Good breakfast but would like hot plates for hot food.

Cons:

Found it challenging to find a lower carbohydrate meal as I have Type 1 Diabetes

2026-08-03 via Nuitee
E
Elizabeth couple gb
7
Don’t stay in a heatwave. Probably alright in winter
Pros:

Location good, parking easy

Cons:

Very very hot at night, impossible to cool upstairs room as windows don’t open far enough. No air conditioning

2026-07-25 via Nuitee
T
Tim solo_traveller gb
8
Good
Pros:

Location

Cons:

Road noise but not sure what you can do about that!

2026-07-22 via Nuitee
P
Paul solo_traveller gb
5
Too noisy , had poor sleep.
Pros:

Nice little bar.

Cons:

Road noise and uncomfortable bed.

2026-07-21 via Nuitee
L
Lynne couple gb
2
Not happy, too hot, no air con. Don't keep to promises.
Pros:

The beds were comfortable, the room was clean, the breakfast was good.

Cons:

No are conditioning in the room, so couldn't sleep because it was too hot even with a fan on all night.
We asked for a downstairs room and received a message from the hotel saying that this had been allocated. When we arrived we were given a room on the first floor, not happy as my husband has mobility issues. We won't be staying at this hotel again.

2026-07-19 via Nuitee
G
Gareth couple gb
7
Pleasant
Pros:

Friendly staff, good bar didn’t have opportunity to eat there but looked good with a fair value menu being as it’s Marco’s.

Cons:

We stayed here to attend a wedding at Tortworth Court, as it’s just 2 miles away, so cheap taxis to and from, but that’s not the case I was quoted £30 each way by a long cal taxi company, £26 by another, we ordered an uber which cost £19 to and £3.99 from god knows how uber pricing works.
Of course none of this is the hotels fault, but thought it may be useful knowledge for anyone using for Tortworth.
To Hotel a courtesy bus with a nominal fee say £5.00 could be a nice little earner.

2026-07-18 via Nuitee
M
Moira couple gb
9
Another enjoyable stay at The Gables
Pros:

Ease of parking, a ground floor room, clean and comfortable, and friendly staff

Cons:

Nothing

2026-07-17 via Nuitee
S
Sarah Cox solo_traveller gb
6
Pros:

Staff nice, breakfast good. Nice to have bar attached. Car parking close

Cons:

Room lacked air conditioning, no bottled water. The sink made loud gurgling noises all night.

2026-07-17 via Nuitee
A
Andy couple gb
2
Already stated - very poor
Pros:

Already stated

Cons:

Already stated

2026-07-16 via Nuitee
S
Suzie couple gb
4
Not good
Cons:

The room was given to us not cleaned from the previous guest. I complained to reception was told that the room had been cleaned when clearly not. The bed had not been made, dirty towels left in the bathroom and a cup in the bathroom sink. Reception sent a cleaner to check the room and the cleaner agreed the room HAD NOT BEEN CLEANED. We had to sit in the restaurant and wait for the room to be cleaned annoyed as we paid for early arrival. Also suggest you get some type of Aircon or fans the sweat was dripping off me as too hot and uncomfortable in the restaurant meals are not cheap therefore would appreciated some comfort.

2026-07-16 via Nuitee