West Retford Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (1813 reviews)
24 North Road , Retford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Service inconsistencies

Categories

Cleanliness
7.95
Many reviewers noted clean rooms but also mentioned some issues with maintenance.
Service
8.45
Generally positive feedback on staff friendliness and efficiency, but one negative experience reported.
Location
8.95
Repeatedly praised for its convenience and proximity to attractions.
Room Quality
7.95
Room quality generally good, though some have flagged outdated aspects.
Amenities
8.45
Amenities were satisfactory, though there were mentions of improvements needed.
Value for Money
8.45
Value for money rated positively, appreciated by many guests.
Food and Beverage
7.95
Generous options but noted some issues with quality and service speed.
Overall Experience
8.25
Mixed experiences, with many positive notes but some disappointments raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Historic Manor House in Retford
Best Western Plus West Retford Hotel offers a charming stay in an 18th-century manor house surrounded by beautifully landscaped gardens.

Luxurious Dining and Relaxation
Indulge in a drink at the elegant Chatsworth Bar and savor delicious meals at the Orangery Restaurant, known for its traditional and innovative dishes.

Versatile Event Spaces
Featuring a magnificent ballroom from 1851 and 6 meeting rooms, the hotel is perfect for business events, weddings, or leisure getaways.

Experience the elegance and convenience of Best Western Plus West Retford Hotel. Book now for a delightful stay.

Important information:

The property does not offer inclusive dinner rates, this can be purchased directly in the bar/restaurant. It is advised to pre book a table in the restaurant prior to arrival. Christmas Day no evening meal is available only a Buffet will be served, bookable and payable locally. Hotel may have a function or a wedding during you stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSA

Location

Guest Reviews

8.3
Based on 1813 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
A
Alexander solo_traveller gb
8
Pros:

Location, style of property, garden

Cons:

Nothing

2026-08-28 via Nuitee
H
Hannah solo_traveller gb
7
Pros:

We loved the grounds and location. Staff were friendly.

Cons:

Buffet style breakfast meant some of food tasted stale (hash browns). Bedroom a bit dated

2026-08-28 via Nuitee
C
Clare family_with_children gb
8
A very comfortable stay, good food and very helpful and friendly staff.
Pros:

Comfortable room. Good to have an ironing board and iron.

Cons:

Window difficult to open, sash cord missing

2026-08-27 via Nuitee
A
Ann couple gb
8
Good value hotel in nice grounds and near the town centre.
Pros:

Good value for money in a period building.
Comfortable rooms for an overnight stay and friendly, helpful staff

Cons:

Decor a little dated if there’s anything to say

2026-08-26 via Nuitee
A
Ashley family_with_children gb
10
Lovely staff and place to stay
Pros:

Great location short walk to town

2026-08-25 via Nuitee
M
Mike couple gb
8
Great Customer Service! 5 stars!
Pros:

Great location and amazing customer service.
The “night receptionist” dealt with the complaint about loud noise and the “day receptionist” notified about the “found property” before it was noticed it was lost! Impressive speedy return of items.

Cons:

Other guests opened the “party” fire doors to have a smoke and, in consequence, the music was very loud until after I had phoned reception who responded really quickly.

2026-08-24 via Nuitee
I
Ian couple gb
9
All good
Pros:

All staff very helpful, good spacious rooms and restaurant/bar.

2026-08-23 via Nuitee
P
Peter solo_traveller gb
7
Very good
Pros:

Lovely gardens and outside area

Cons:

All ok

2026-08-23 via Nuitee
C
Colin couple gb
8
2026-08-23 via Nuitee
R
Ruth solo_traveller gb
10
Pros:

The hotel is very beautiful and at a great price. Our room appeared to be newly painted. There is a huge garden to explore. The beds were extremely comfortable and soft. Delicious vegan and gluten free options for breakfast. The lady at reception was warm and welcoming. Very pleased with the stay.

Cons:

Could have used a plug socket next to the beds.

2026-08-22 via Nuitee
G
Guy solo_traveller gb
9
A very enjoyable stay and I will definitely stay again when I’m in the area.
Pros:

Food was lovely.

Cons:

Nothing.

2026-08-21 via Nuitee
L
Liliya solo_traveller de
8
2026-08-20 via Nuitee
R
Richard solo_traveller gb
9
2026-08-19 via Nuitee
M
Michael solo_traveller dk
10
2026-08-19 via Nuitee
J
Jacqueline family_with_children gb
7
I was misinformed about breakfast times so missed a major part of why I chose to stay at this hotel. However, the staff
2026-08-19 via Nuitee
Jim J solo_traveller gb
8
2026-08-19 via Nuitee
R
Roger solo_traveller gb
10
2026-08-18 via Nuitee
L
Leroy family_with_children gb
10
2026-08-18 via Nuitee
B
Ben couple gb
8
2026-08-18 via Nuitee
T
Thompson couple gb
8
2026-08-17 via Nuitee