West Retford Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (1813 reviews)
24 North Road , Retford , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Service inconsistencies

Categories

Cleanliness
7.95
Many reviewers noted clean rooms but also mentioned some issues with maintenance.
Service
8.45
Generally positive feedback on staff friendliness and efficiency, but one negative experience reported.
Location
8.95
Repeatedly praised for its convenience and proximity to attractions.
Room Quality
7.95
Room quality generally good, though some have flagged outdated aspects.
Amenities
8.45
Amenities were satisfactory, though there were mentions of improvements needed.
Value for Money
8.45
Value for money rated positively, appreciated by many guests.
Food and Beverage
7.95
Generous options but noted some issues with quality and service speed.
Overall Experience
8.25
Mixed experiences, with many positive notes but some disappointments raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Historic Manor House in Retford
Best Western Plus West Retford Hotel offers a charming stay in an 18th-century manor house surrounded by beautifully landscaped gardens.

Luxurious Dining and Relaxation
Indulge in a drink at the elegant Chatsworth Bar and savor delicious meals at the Orangery Restaurant, known for its traditional and innovative dishes.

Versatile Event Spaces
Featuring a magnificent ballroom from 1851 and 6 meeting rooms, the hotel is perfect for business events, weddings, or leisure getaways.

Experience the elegance and convenience of Best Western Plus West Retford Hotel. Book now for a delightful stay.

Important information:

The property does not offer inclusive dinner rates, this can be purchased directly in the bar/restaurant. It is advised to pre book a table in the restaurant prior to arrival. Christmas Day no evening meal is available only a Buffet will be served, bookable and payable locally. Hotel may have a function or a wedding during you stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSA

Location

Guest Reviews

8.3
Based on 1813 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
L
Lay • couple • gb
9
Second time stayed at this hotel and if in this area would definitely want to stay here again.
Pros:

Very good breakfast.

Cons:

Was ask when booking if required ground floor which was requested however room allocated was on first floor.

2026-09-19 • via Nuitee
C
CHRISTINE • solo_traveller • gb
9
2026-09-19 • via Nuitee
A
Adam • solo_traveller • gb
10
Pros:

Amazing hotel

Cons:

N/a

2026-09-17 • via Nuitee
A
Anita • solo_traveller • gb
8
Pros:

Professional staff cleanliness

2026-09-16 • via Nuitee
A
Alexandra • couple • gb
8
Nice comfortable room and good breakfast
Pros:

Nice clean hotel. Staff friendly and welcoming. Nice breakfast.

Cons:

Rooms a little tired around the edges, carpets could do with a clean!

2026-09-15 • via Nuitee
V
Valerie • couple • gb
5
We were disappointed with the overall standard of the hotel.
Pros:

The location was what we wanted. We chose to celebrate our wedding anniversary in the area . The hotel looked very nice online and we really thought it would be a special place to stay
The parking provision was accessible.

Cons:

The bedrooms were like dormitories dark and dingy we did not feel that we could relax in the room just not what we expected, we had to keep the windows open for freshness. We ordered a meal from the menu in the restaurant and when it came it looked awful - we brought this to attention of the waitress
they tried to sort out the problem but we did not want to upset them as they were polite and they did not cook the meal so we thought it best to pay and leave the restaurant. After all it was supposed to be our anniversary meal 🤨

2026-09-12 • via Nuitee
T
Tracey • solo_traveller • gb
10
Love stopping ..whenever I stay over in Retford I won’t stop anywhere but the Best Western ❤️❤️
2026-09-11 • via Nuitee
D
Debs • solo_traveller • gb
10
2026-09-11 • via Nuitee
R
Richard • couple • gb
8
Pros:

Better than we expected, door was noisy to close properly, thinking of other guests, but we were never late anyway

2026-09-10 • via Nuitee
J
John • couple • gb
8
This is a very nice hotel in an ideal location.
Pros:

It’s fair to say that there is very little choice of hotels in Retford, but that doesn’t take anything away from the BW West Retford Hotel. First of all, it is very easy to find; has plenty of private parking; and is a short stroll to the town centre.

The hotel is situated in a large, grand looking building, and has extensive lawns and gardens to explore. Check in was friendly and efficient and our “Executive” room (I hate that old fashioned word!) is in an adjoining building and was roomy and comfortable. The decor is dated, but rather being antique in style, it has the sort of 70s and 80s hotel decor that is synonymous with executive briefcases, hotel rooms and the like, and consists of mainly wood fixtures and fittings.

To be fair, the decor is perfectly fine apart from a simply awful wooden frame cum cabinet that surrounds the wall fitted television. I won’t even ask why it is there, but would suggest that if the management got rid of it, the room would look 100% better and more modern.

Breakfast is served in a smart dining room and while there is a continental buffet of fruit, cereals, cold meat, cheeses etc., it was pleasing to find that the cooked options are by order and served at your table. We had various combinations over the three days that we were here and found the food to be of good quality, perfectly cooked and nicely presented.

Service throughout our stay was exemplary and we certainly rate this hotel highly, and would happily come back.

2026-09-09 • via Nuitee
P
Phil • solo_traveller • gb
9
Pros:

Great staff, nice property and excellent location.

Cons:

Lack of information in rooms.
QR code in room did not provide the promised info/facilities (choosing not to have room cleaned to help the environment)
Not even a note to explain which number to call Reception - NOT good in an emergency!
Get it sorted.

2026-09-08 • via Nuitee
C
Carolynne • couple • gb
8
Overall excellent
Pros:

Really quiet, very comfortable and clean

Cons:

Struggled to open window in room

2026-09-06 • via Nuitee
L
Liam • solo_traveller • gb
7
2026-09-03 • via Nuitee
N
nick • couple • gb
2
Poor
Pros:

Nothing

Cons:

Nothing

2026-09-03 • via Nuitee
L
Lynn • family_with_children • gb
10
Very enjoyable we are back in October
Pros:

Everything

Cons:

Clean and the staff where so friendly and happy

2026-09-01 • via Nuitee
C
CHRISTOPHER • couple • gb
3
not good
Pros:

location

Cons:

the bed was rock hard, the stairs were exceptionally steep, the breakfast was cold, no fried eggs

2026-09-01 • via Nuitee
S
Stephen • couple • gb
7
Great stop off point with great staff
Pros:

Staff friendly and helpful. Lovely breakfast, free car park.

Cons:

Place was rather tired

2026-09-01 • via Nuitee
L
Linda • couple • gb
9
2026-08-31 • via Nuitee
B
Barbara • solo_traveller • gb
8
2026-08-31 • via Nuitee
H
Hannah • solo_traveller • gb
7
Pros:

We loved the grounds and location. Staff were friendly.

Cons:

Buffet style breakfast meant some of food tasted stale (hash browns). Bedroom a bit dated

2026-08-28 • via Nuitee