The Three Swans Hotel, Market Harborough, Leicestershire - The Coaching Inn Group

Hotels
8.4 (3350 reviews)
21 High St , Market Harborough , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Room cleanliness issues
Inconsistent restaurant service

Categories

Cleanliness
6.85
Various reviews indicated issues with room cleanliness and standards, including filthy carpets and cigarette odors.
Service
9.35
General positive sentiment towards staff and service, although some experiences were mixed with restaurant service issues.
Location
8.85
Located close to town which was appreciated by guests.
Room Quality
7.85
Varies from spacious and clean to poor decor and issues with noise as noted in several reviews.
Amenities
8.35
Basic amenities were satisfactory, but some areas like parking were mentioned as inadequate.
Value for Money
8.85
Some value for both meals and stay, but experiences vary based on additional charges and issues.
Food and Beverage
8.35
Breakfast received positive remarks, but overall dining experience had some negative feedback.
Overall Experience
8.75
Guests had a mix of great and concerning experiences, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:16

Property Description

Historic Charm and Modern Comfort
Step into the 16th-century charm of The Three Swans, centrally located in Market Harborough. Indulge in culinary delights at The Eatery, offering fine dining and al fresco experiences. Enjoy the convenience of free Wi-Fi, two restaurants, and easy access to nearby attractions like Rockingham Castle and Foxton Locks.

Versatile Event Spaces
With 8 conference rooms and the ability to host weddings and civil ceremonies, The Three Swans is the perfect venue for your special occasions. Let us cater to your event needs with our dedicated services and picturesque surroundings.

Convenient Amenities
Relax in comfortable rooms, take advantage of free parking, and benefit from proximity to Market Harborough Train Station for easy travel connections. Book now for a memorable stay at The Three Swans.

Important information:

When booking more than 8 rooms, different policies and additional supplements may apply. Please contact property for full terms and conditions after booking.

Children are allowed on request. Please contact the property if traveling with a child. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3350 reviews
Cleanliness: 6.85
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.75
M
Moira couple gb
3
Would not go back, because staff except the cleaner
Pros:

The location was great, the room was very nice.

Cons:

DO NOT EAT HERE! The evening meal was horrible. The staff didn’t even waste their time asking how it was because they probably already knew the answer.
Overall, the staff were polite but very distant and indifferent.

2026-07-25 via Nuitee
L
Linda solo_traveller gb
8
2026-07-25 via Nuitee
L
Lesley extended_group gb
10
Really enjoyable stay, girls weekend, enjoyed good food & shopping
Pros:

Location excellent
Meals - lunch & breakfast and excellent
Room comfy & clean, met the housekeeper she was fab

Cons:

Can’t think of anything

2026-07-25 via Nuitee
S
Sascha solo_traveller de
10
Pros:

Alles sehr gut. Ein gemütliches Hotel und eine schöne Umgebung. Empfehlenswert

Cons:

Alles bestens

2026-07-24 via Nuitee
D
Daniel solo_traveller gb
4
Nice hotel
Pros:

Good location in the centre , however parking is limited .

Cons:

A bit darted in places. Bar shuts at 10

2026-07-24 via Nuitee
L
Leslie solo_traveller gb
9
Excellent place to stay
Pros:

Loved everything about the 3 Swans in Market Harborough. Large comfy bed for me and my wife who were attending our sons' wedding at the local registry office. Food was great, breakfast was an excellent buffet style with all your full English favourites with option of fresh fruit, cereals etc. for anyone who prefers a lighter breakfast. Staff were incredibly helpful and friendly, nothing was too much trouble for them.
In short, clean, comfortable, classy and well worth every penny.

Cons:

Nothing to not like

2026-07-24 via Nuitee
C
Conor solo_traveller ie
7
2026-07-23 via Nuitee
B
Bernard solo_traveller gb
9
Pros:

Very good

Cons:

Church bells ringing every fifteen minutes throughout the night.

2026-07-22 via Nuitee
A
Andrew solo_traveller gb
9
Realxed and comfortable
Pros:

Location and the rooms were large, spacious and well thought out. Very clean and comfortable along with little touches that add the feeling of welcome. Note from housekeeping, rubber duck in the bathroom.

Cons:

I made the mistake of extending by one night directly with the hotel and was charged the fulll rack rate that was DOUBLE the booking.com rate for that night so felt very ripped off.
My error but beware.

2026-07-22 via Nuitee
P
Paul couple gb
8
If the price is right, it's a good choice right in town
Pros:

Fantastic location and free parking.

Cons:

Room very basic. There is a small fan built into the overhead light, but in our long room the fan was nowhere near the bed, so it didn't help cool down the room. We managed to borrow a table fan from housekeeping so that helped a little. Pillows were a bit too hard for us. Bed itself was OK.

2026-07-22 via Nuitee
K
Karen couple gb
5
Great location for all amenities…
Pros:

The hotel is in a very good location on the High Street with many high end shops and some pubs too.

Cons:

Heat wave time…the room was overly hot!! No fan luckily we bought our own fan!!
I ordered a tuna sandwich through the app and received a ham sandwich which they did replace!

2026-07-21 via Nuitee
D
David family_with_children gb
8
Great value short break, excellent breakfast
Pros:

Location is very central, food and drinks excellent

Cons:

Decor a little dated

2026-07-20 via Nuitee
S
Sally couple nz
9
Awesome location room and staff, awesome stay!
Pros:

Locations is perfect. The atmosphere is awesome. Great staff and the room was lovely. Very comfy bed too.

Cons:

Was a bit hard to park when the world cup matches were on!

2026-07-20 via Nuitee
J
Jacqueline couple au
10
Great value for money, clean, comfortable, and friendly staff.
Pros:

Location
Friendly reception staff
Comfortable room

Cons:

No walk in shower

2026-07-20 via Nuitee
W
Wendy extended_group gb
9
2026-07-19 via Nuitee
S
Sharon family_with_children gb
4
Such potential but worst nights sleep ever!
Pros:

The location was lovely and all staff were very helpful.

Cons:

Unfortunately the rooms were very tired. Very creaky floorboards and a ceiling with leak damage. Pillows were rock hard. I booked standard rooms so didn’t expect much but this could be addressed so easily with a small amount of investment. However unfortunately the biggest issue is somewhat outside of the hotels control . The church bells chime every 15 min. It was a very hot night so had no choice but to have the window open (no aircon). We had no more than 2 hours sleep. Probably the worst we have ever had. As a minimum customers should be warned!! Such a shame!!

2026-07-19 via Nuitee
M
Margaret solo_traveller ie
10
Pros:

Amazing hotel...fabulous atmosphere & everything at hand

2026-07-19 via Nuitee
S
Shannon solo_traveller gb
10
2026-07-19 via Nuitee
S
Simon couple gb
9
Really enjoyable and in a gorgeous area
Pros:

Comfortable, friendly, convenient

Cons:

Drinks were a bit expensive

2026-07-19 via Nuitee
J
james solo_traveller gb
5
Pros:

Close to the town centre

Cons:

Rooms too close to the beer garden and limited parking

2026-07-18 via Nuitee