Best Western Lichfield City Centre The George Hotel

Hotels
Best Western
8 (1810 reviews)
Bird St , Lichfield , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Rude staff
Noise from clubs
Room temperature issues

Categories

Cleanliness
7.64
Several reviews praised the cleanliness but noted issues such as noise and room temperature.
Service
8.11
Mixed feedback with some reviews mentioning rude staff, but majority positive about service.
Location
9.15
Consistently highlighted as excellent with convenient access to city centre amenities.
Room Quality
7.6
Some complaints about room size and temperature, but several found it comfortable.
Amenities
8.63
Good breakfast and facilities, though some flaws were noted with services offered.
Value for Money
7.59
Critiques on pricing versus room quality raised concerns about value.
Food and Beverage
7.14
Inconsistent feedback regarding food quality at the bar and breakfast offerings.
Overall Experience
8.11
Generally positive experiences reported despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:38

Property Description

Charming 18th Century Coaching Inn
Located in the heart of Lichfield, The George Hotel is a charming 18th-century coaching inn offering spacious rooms and a popular restaurant. The elegantly decorated rooms feature modern amenities such as en suite bathrooms, TVs, mini bars, and tea/coffee facilities.

Delicious Dining Options
Indulge in traditional British cuisine at The Carvery Restaurant, known for its homemade soup and seasonal desserts. The cosy lounge bar is perfect for morning coffees, light snacks, and indulgent afternoon teas. Don't miss the Sunday carvery featuring the finest local produce.

Convenient Location
Within walking distance of Lichfield Cathedral and Garrick Theatre, the hotel is also close to Lichfield City Railway Station and Staffordshire University. With parking available and free Wi-Fi, The George Hotel is the ideal choice for your stay in Lichfield.

Book now for an unforgettable experience at The George Hotel!

Important information:

When booking for 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8
Based on 1810 reviews
Cleanliness: 7.64
Service: 8.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
C
Christopher couple gb
8
2026-08-08 via Nuitee
B
Bacon couple gb
8
2026-08-08 via Nuitee
R
Ruairi solo_traveller ie
10
2026-08-07 via Nuitee
F
Frances extended_group gb
7
Very pleasant
Pros:

Great central location

Cons:

The bar opposite was very noisy late into the night

2026-08-06 via Nuitee
R
Rosemary extended_group gb
8
Pros:

Handy for train travel and attractions.

2026-08-05 via Nuitee
J
John solo_traveller gb
6
Pros:

Location good, staff helpful and welcoming

Cons:

The restaurant heat was too much, no aircon

2026-08-04 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Always a great stay

Cons:

No air con

2026-08-03 via Nuitee
L
Liz extended_group gb
1
Disappointingly poor experience
Pros:

Very little!

Cons:

I booked the room months before requesting an accessible room for my 90 year old parents who have mobility issues. I spoke to a fabulous man the week before to confirm their room would be close to a lift & a walk in shower explaining Dad could not get into a bath.
He was very kind and assured me this was possible and I’d annotated it on the special requests.

We arrived and the man on the desk was unwelcoming, rude and unhelpful. On finding the room with a shower over the bath we spoke to the man on the desk and explained we’d specifically requested a room with a walk in shower but he said he didn’t have an alternative.

This tired, run down hotel needs to provide some staff training to support both their customers and their staff.

Luckily it didn’t ruin my Father’s 90th celebrations but we will never visit again due to rude, uninterested or caring staff.

2026-08-03 via Nuitee
E
Elizabeth solo_traveller gb
10
Pros:

The greeting, the kindness and respect shown

Cons:

Nothing

2026-08-03 via Nuitee
S
simon matthews solo_traveller gb
10
2026-08-02 via Nuitee
P
paul couple gb
8
Pros:

Central location perfect

Cons:

Noise late night from the street outside

2026-08-02 via Nuitee
W
wendysA2238RR Couples
2
Poor communication
Pros:

Wanted our small wedding reception here, registry office all booked and wedding breakfast arranged but found out no room’s available to book on the same night. Extremely poor communication and feel we were fooled into booking something they clearly could not fulfill completely

2026-08-01 via Tripadvisor
C
C2601CRheatherm Family
10
Amazing wedding day.
Pros:

Amazing day for our wedding day. I highly recommend the george hotel. They went above and beyond to make our day as special as it was.

2026-07-31 via Tripadvisor
M
Miff968 Family Burton upon Trent, Staffordshire, England
10
Great stay in Lichfield
Pros:

Right in the part of Lichfield where most of the bars and restaurants are situated.The hotel was a lovely venue for all sixteen of us to stay at and such friendly and welcoming staff. The rooms were adequately stocked and extremely clean all were air conditioned. The food was second to none and must mention the mashed potatoes with the fresh herbs infused.

2026-07-28 via Tripadvisor
D
Dawn050965 Family Hertfordshire, England
10
Central hotel with parking and bar
Pros:

Lovely welcome and accommodating

2026-07-27 via Tripadvisor
N
Natasha couple gb
10
Convienent and was avaliable at last minute as we had been conned after booking another property and was close to the bu
Pros:

The location in the town

Cons:

Nothing all was good

2026-07-25 via Nuitee
I
Ian solo_traveller gb
5
Hot and noisy
Pros:

Location.

Cons:

Very hot. Air con not working and very noisy all night on street outside so opening windows was impossible without disturbance. Only fans supplied for cooling which was unacceptable. I'll try the Premier Inn next time.

2026-07-24 via Nuitee
I
Ian solo_traveller gb
5
Hot and noisy.
Pros:

Very nice hotel in a good location handy for all the city amenities.

Cons:

The room was comfortable, but the air con was broken so in a heatwave, the room was unbearably hot. The staff explained that it needed regassing but it wasn't working last year either, so likely to be an excuse for the fact it was switched off as it was too expensive to run.

The radiator in the room was also hot and couldn't be turned off until we complained and a hearing engineer arrived. All the hotel could offer to cool the room was a couple of fans that were ineffective.

The room was on the second floor with no lift and if the window was left open overnight to try to cool the room, the noise outside from the neighbouring bar was also unbearable and went on until 3am.. To cap it all, the street sweeper came past at 5am. And woke us up again.

The staff tried to help but the problems were not really able to be solved. All they could offer was sympathy and an explanation that it was a heatwave and by implication, out of their control.

The Premier Inn is just down down the road and looks far more inviting.

2026-07-24 via Nuitee
J
Janet couple gb
9
Very impressed with the hotel
Pros:

All went well.
Breakfast - good choice and helpful staff.
Very comfortable room

2026-07-24 via Nuitee
M
Mike solo_traveller us
6
2026-07-22 via Nuitee