Best Western Lichfield City Centre The George Hotel

Hotels
•
Best Western
8 (1743 reviews)
Bird St , Lichfield , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Rude staff
Noise from clubs
Room temperature issues

Categories

Cleanliness
7.64
Several reviews praised the cleanliness but noted issues such as noise and room temperature.
Service
8.11
Mixed feedback with some reviews mentioning rude staff, but majority positive about service.
Location
9.15
Consistently highlighted as excellent with convenient access to city centre amenities.
Room Quality
7.6
Some complaints about room size and temperature, but several found it comfortable.
Amenities
8.63
Good breakfast and facilities, though some flaws were noted with services offered.
Value for Money
7.59
Critiques on pricing versus room quality raised concerns about value.
Food and Beverage
7.14
Inconsistent feedback regarding food quality at the bar and breakfast offerings.
Overall Experience
8.11
Generally positive experiences reported despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:38

Property Description

Charming 18th Century Coaching Inn
Located in the heart of Lichfield, The George Hotel is a charming 18th-century coaching inn offering spacious rooms and a popular restaurant. The elegantly decorated rooms feature modern amenities such as en suite bathrooms, TVs, mini bars, and tea/coffee facilities.

Delicious Dining Options
Indulge in traditional British cuisine at The Carvery Restaurant, known for its homemade soup and seasonal desserts. The cosy lounge bar is perfect for morning coffees, light snacks, and indulgent afternoon teas. Don't miss the Sunday carvery featuring the finest local produce.

Convenient Location
Within walking distance of Lichfield Cathedral and Garrick Theatre, the hotel is also close to Lichfield City Railway Station and Staffordshire University. With parking available and free Wi-Fi, The George Hotel is the ideal choice for your stay in Lichfield.

Book now for an unforgettable experience at The George Hotel!

Important information:

When booking for 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

8
Based on 1743 reviews
Cleanliness: 7.64
Service: 8.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
G
Gillian • solo_traveller • gb
10
Pros:

The room was huge, very clean and little extras .
Staff were so friendly. Lovely city and hotel in a great spot.
Loved it that windows opened and a fridge.

Cons:

Parking costs

2026-07-03 • via Nuitee
M
Maureen • solo_traveller • gb
10
2026-07-03 • via Nuitee
M
mark • couple • gb
8
Great location and parking. Superb breakfast
Pros:

Breakfast was excellent. Air Con in room was excellent.

Cons:

Room a bit small

2026-07-02 • via Nuitee
C
Colin • couple • gb
7
OK, but Premier Inns are more comfortable especially with temperature regulation and bed.
Pros:

A place with character in an excellent location. We were there for a function which was well catered for, good food and service.

Cons:

Room was rather too warm with only a fan to mitigate it. Bed less good than eg Premier Inn.

2026-07-02 • via Nuitee
A
ANDY • solo_traveller • gb
4
Pros:

Some of the staff were helpful, but others weren't particularly interested. The room was scorching due to temperatures. There was an a/c unit in the room, but it wasn't working. We were told that all yhe rooms are in need of the units regassing

Cons:

Room temperature

2026-07-01 • via Nuitee
W
WILLIAM • solo_traveller • gb
5
The George Hotel met my expectations, clean and tidy and staff all good.
Pros:

Breakfast was excellent, plenty of choice, well cooked and staff very helpful and gave their full attention to requests.

Cons:

The room was really hot. No attempt had been made to open windows wide to cool room before arrival.
A fan had been provided and this was already switched on, but unfortunately this was not effective.
Appreciate it is difficult to ventilate with fire doors and provide security, but the temperature was such that sleep was impossible. It was far hotter inside the hotel than outside.

2026-06-30 • via Nuitee
L
Lesley • couple • gb
2
Location great .
Pros:

Great location, friendly staff

Cons:

It needs updating. Air conditioning decommissioned. Windows painted shut . Mould in bathroom. Tap had to be run in the sink for a long time to get clean water. No fridge. No complimentary water as the room was excessively hot due to the heatwave. Ten pound charge to park car. The room where breakfast was served was far too hot , no open windows or fans ( situation was not addressed ie heatwave) .

2026-06-30 • via Nuitee
T
Tony • couple • gb
6
It was mediocre. Wouldn’t stay again.
Pros:

Location. Parking OK, but £10 a night is not good value.

Cons:

Too hot in the bedroom. Air con not effective. TV remote didn’t work and no effective solution offered. No bottled water. Tea and coffee in room very limited.

2026-06-29 • via Nuitee
J
Judy • couple • gb
9
2026-06-28 • via Nuitee
C
Charlotte • couple • gb
8
A very good stop over, comfortable and well located
Pros:

Very central and very cool in the hot weather

2026-06-28 • via Nuitee
R
Roman-soldier • solo_traveller • gb
1
Hottest day no Aircon!
Pros:

Location

Cons:

No Aircon worked, the rooms were stifling hot, I cancelled 2nd night.

2026-06-26 • via Nuitee
C
carol • solo_traveller • gb
8
Pros:

Everything

Cons:

Bar and food prices very dear

2026-06-25 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Always a pleasure to stay here

Cons:

Nothing

2026-06-23 • via Nuitee
T
Tim • solo_traveller • gb
7
Pros:

Good location.

Cons:

Had to pay extra for parking.

2026-06-22 • via Nuitee
B
Brooke • family_with_children • gb
5
No value for money.
Pros:

Location

Cons:

Broken air conditioner
Small room
Loud outside space in the courtyard made it impossible to sleep and rest well.

2026-06-22 • via Nuitee
I
Iain • solo_traveller • gb
9
2026-06-21 • via Nuitee
V
VIV • couple • gb
9
2026-06-21 • via Nuitee
D
David • couple • gb
9
Would stay again if coming to Litchfield
Pros:

Breakfast was excellent and the location couldn't have been better for access to bars, restaurants and the City Centre

Cons:

The room was extremely hot

2026-06-20 • via Nuitee
S
Scott • couple • gb
6
It was ok
Pros:

Great location

Cons:

Air conditioning broken
Tiny bathroom

2026-06-18 • via Nuitee
J
Jane • couple • gb
7
Middle of the road
Pros:

The traditional ambiance of the hotel and bedroom.

The bed was very comfortable but was in a double format even though I had requested twin format. However we both slept reasonably well despite the heat in the room.

Cons:

The fact that the sash on the bedroom window was broken and the window only opened 2 inches on a very hot night.the On asking at Reception if one needed to pay extra for air conditioning (there being a unit on the bedroom wall) we were told that it didn’t work.

2026-06-18 • via Nuitee