Best Western Webbington Hotel & Spa

Hotels
Best Western
7.8 (227 reviews)
Webbington Road, Loxton, Axbridge, England, BS26 2HU , Axbridge , GB

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast
Charming atmosphere
Cons:
Dated rooms
Noise issues
Difficult location
Mixed food quality

Categories

Cleanliness
8.01
Rooms were described as very clean and tidy.
Service
8.48
Staff are very helpful and friendly.
Location
7.02
Isolated location, difficult to access but lovely views.
Room Quality
7.47
Rooms a little dated but clean; some noise issues.
Amenities
7.5
Good facilities but some issues with internet and outdated soft furnishings.
Value for Money
7.96
Good value for money; opinions vary regarding food quality.
Food and Beverage
8.01
Breakfast and dinner were rated highly, though some food complaints were noted.
Overall Experience
7.98
Overall a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:58

Property Description

Indulge in an unforgettable retreat at the Best Western Webbington Hotel & Spa, where luxury meets tranquility amidst breathtaking natural beauty.

Relaxation Redefined
Pamper yourself at our serene spa, offering rejuvenating massages and refreshing body treatments. Unwind in our indoor pool and sauna, or maintain your wellness routine in our fully equipped fitness center, tailored for every guest.

Culinary Delights
Savor exquisite British cuisine at Tiark Restaurant, or enjoy the convenience of room service during limited hours. Every morning begins with a delightful buffet breakfast to fuel your adventures.

Convenient Comforts
Experience our thoughtfully designed guestrooms featuring flat-screen televisions and complimentary Wi-Fi. With a business center and concierge services, your stay will blend both leisure and productivity effortlessly.

Don’t miss the chance to book your haven of relaxation today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Sustainability Certifications

    Green Tourism Program

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 227 reviews
Cleanliness: 8.01
Service: 8.48
Location: 7.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.98
E
Emma family_with_children gb
10
Excellent stop over on way to Devon. Well worth it.
Pros:

Excellent good priced stop over on way to devon.
Dog friendly.
Stunning views.
Amazing lady on reception- huge smile and generous sole.
Basic room was grande for a stop over.
Bar food on the terrace.

2026-07-04 via Nuitee
T
Takako extended_group gb
9
2026-07-03 via Nuitee
R
Raymond solo_traveller gb
7
2026-07-03 via Nuitee
J
jay solo_traveller gb
8
2026-07-01 via Nuitee
K
Kevin family_with_children gb
8
Fantastic location.
Pros:

The super friendly staff, sunny bar terrace & fabulous view, made our overnight stay very relaxing. Our two labradors were made welcome & spoiled with a National Trust woodland walk in the morning (accessible from the car park). Was able to have a quiet swim in the pool.

Cons:

Curtains in the room could be a bit thicker to block out early morning (June) light.

2026-07-01 via Nuitee
P
Pamela solo_traveller gb
5
Good location but aspects could be improved.
Pros:

It was peaceful and in a beautiful location

Cons:

The spa opened at 9am which is quite late. The corridors were very noisy early in the morning and the rooms had little sound proofing. Very very hard to have a lie in!

2026-06-30 via Nuitee
N
N extended_group gb
8
It was one night maxed all we could of day..loved the surrounding.shame we could not order food due
Pros:

The bambience..the reception staff- acted promptly to assist. It was hot requedted change of room sadly hotel was buisy and was not possible to be changed. And due to wedding was expecting to be in main edwardine building but were allocated annex.
Breakfast was average..could be better for 5 star..

Cons:

The hall wsy to room was dirty with dog hsir. I was not awsre it was pet friendly. Was locsted on same wing whete there was a dog. Luvckly did not have a reaction to dog fur.
The breakfast choice was limited for a 6 star..should have a variety of healthy ceral, bread and especially local produce.fresh fruit.

2026-06-30 via Nuitee
I
Ian couple gb
8
2026-06-30 via Nuitee
J
Jonathan solo_traveller gb
9
Very good staff
Pros:

The staff are always very friendly and helpful

Cons:

the cleanliness can sometimes be a little lacking

2026-06-30 via Nuitee
P
Peter couple gb
6
Lovely property, poor food and to hot when sunny
Pros:

Beautiful period property in an amazing location. The architecture was amazing.

Cons:

This property could not in any way, shape, or form deal with the heatwave. The heat in every room of the property was unbearable. No air conditioning anywhere. Very small fans were available at reception for room but they ran out very quickly. This was a Thursday night booking. They were completely understaffed. At dinner the waiter admitted they hadn’t prepared for 75 guests for a Thursday night. At diner my friend ordered the burger on a brioche bun, which was not cheap to say it came with one burnt burger on one burnt bun and nothing else on the bun. This was sent back and friend refused to take risk of having anything else.
We tried to get a taxi or an uber to local restaurant but this was impossible due to hotel location.

2026-06-30 via Nuitee
S
Susan couple gb
3
Had no sleep at all as a loud generator outside room. Small room/no air con.
Pros:

Breakfast was nice.

Cons:

Room was tiny, small bed for a double, no air conditioning in room so had to sleep with windows open over the courtyard where smokers were talking into the small hours as the football had been on. Loud generator was making a noise all night & walls were that thin I could hear the people upstairs having a wee on their toilet!

2026-06-29 via Nuitee
G
Gary solo_traveller gb
10
2026-06-29 via Nuitee
M
Mariam solo_traveller gb
9
2026-06-29 via Nuitee
A
Andrew solo_traveller gb
10
2026-06-29 via Nuitee
C
Ciara family_with_children gb
8
2026-06-29 via Nuitee
A
Angela solo_traveller gb
8
WEBBINGTON SPA HOTEL
Pros:

Reception staff friendly efficient and helpful

Cons:

Plates werent cleared in breakfast room

2026-06-29 via Nuitee
M
Megs account! family_with_children gb
1
2026-06-29 via Nuitee
J
Jamie extended_group gb
2
2026-06-28 via Nuitee
J
Jeff extended_group gb
9
Very pleasant place. No negatives.
Pros:

Very nice place. Spa facilities were a bonus. Ideal location for us as we were hiking the Mendip Way and the hotel is right on the trail. Very pleasant bedroom, public areas, bar and restaurant.

Cons:

Nothing.

2026-06-28 via Nuitee
D
Deborah extended_group gb
7
Lovely hotel and normally looked after by staff when we have stayed before.
Pros:

Room had lovely view of the trees at front of hotel.

Cons:

Taking luggage up to room was a struggle for me. We wasnt asked if we needed any help with cases. And we happened to be staying there during the heatwave. The room was very warm but we made the best of it. When we left I mentioned the lack of fans for the rooms and was told I should have asked as they did have fans if requested. No one told us!

2026-06-27 via Nuitee