Best Western White House Hotel

Hotels
Best Western
7.3 (4160 reviews)
27-31 Upton Road , Watford , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4160 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
J
Jonathan solo_traveller gb
7
2026-06-20 via Nuitee
B
Barry solo_traveller gb
7
2026-06-20 via Nuitee
J
Joe couple gb
8
2026-06-20 via Nuitee
B
Brian couple gb
8
2026-06-20 via Nuitee
A
Anthony couple gb
8
2026-06-19 via Nuitee
J
John family_with_children gb
8
2026-06-18 via Nuitee
S
Sorin family_with_children gb
10
Clean and quiet accommodation in a good central location
Pros:

Clean, quiet, well-ventilated room, good breakfast, nice staff, within walking distance of places to eat on the High Street, available car park, pet-friendly.

Cons:

Not too many things

2026-06-18 via Nuitee
L
Lela couple gb
9
2026-06-18 via Nuitee
C
Claxton solo_traveller gb
10
Pros:

I had an issue with paying damage deposit as I didn't have my card and the staff member who helped me sorted it out quickly and was very friendly when I arrived and checked out I will be sure to stay agian as it also close to all the shops and train station

2026-06-18 via Nuitee
G
Glynis couple gb
9
Nice &relaxing
Pros:

Breakfast was ample &served fresh!
Plenty to choose from

Cons:

Everything was good

2026-06-18 via Nuitee
M
Michael couple gb
9
Enjoyable
Pros:

Clean

Cons:

Parking
Bathroom a bit dated

2026-06-18 via Nuitee
Z
Zahid couple gb
8
Pros:

Is good

2026-06-18 via Nuitee
L
Linda extended_group gb
2
won't be using this hotel again!
Pros:

Not a lot!

Cons:

Breakfast was cold - service poor
One of the rooms wasn't clean

2026-06-18 via Nuitee
S
Stew extended_group gb
7
Ok for a short stop if comuting
Pros:

Free parking and close by to centre

Cons:

Thought it was a little over priced for the what you get. Breakfast was an additional payment too. Ive stayed at the hoterl in the past and it was significantly cheaper. Possibly there may have been something on locally

2026-06-17 via Nuitee
G
Gemma family_with_children gb
3
Value for money - didn’t sleep - walls so thin you can hear EVERYTHING.
Pros:

Bed comfy, parking on site, bar and food available.

Room was nice.

Cons:

Walls so thin - I didn’t sleep. Next door were talking / TV on from midnight to 4.30am - I couldn’t sleep.

2026-06-16 via Nuitee
C
Charlotte solo_traveller gb
5
Uncomfortable and loud
Pros:

Staff friendly and helpful

Cons:

Uncomfortable beds, noisy location, tired outdated rooms, dirty floors

2026-06-16 via Nuitee
B
Benedicta Prempeh couple gb
2
2026-06-16 via Nuitee
V
Vadala solo_traveller it
6
2026-06-16 via Nuitee
A
Alin extended_group gb
7
Nice
2026-06-16 via Nuitee
A
Adewale solo_traveller gb
6
Pros:

Closeness to the shopping centre

Cons:

The window blinds could be much better. It would be better if the were blackout blinds

2026-06-15 via Nuitee