Best Western White House Hotel

Hotels
•
Best Western
7.3 (4233 reviews)
27-31 Upton Road , Watford , gb
+443330035292

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4233 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
S
Steve • solo_traveller • gb
8
2026-07-04 • via Nuitee
A
Ashley • couple • gb
3
2026-07-04 • via Nuitee
K
Kaiser • solo_traveller • gb
9
Pros:

Very friendly and helpful staff. Goresh at the check-in desk was especially helpful.

Cons:

It was at the peak of the hot weather so it was quite hot.

2026-07-02 • via Nuitee
I
Isobel • extended_group • gb
8
2026-07-02 • via Nuitee
A
Alicià-May • couple • gb
6
2026-07-01 • via Nuitee
C
Christine • couple • gb
9
Pros:

Parking available, close to train station
Helpful staff
Good breakfast choices

Cons:

Bathroom a little dated

2026-07-01 • via Nuitee
Z
Zara • family_with_children • gb
8
Great value for money with a big comfy bed.
Pros:

Good location, a short walk to Watford Junction. The bed was huge and very comfortable! The room was lovely and tidy!

Cons:

We stayed here just the day after the heatwave finished and the building had held a lot of the heat so the room was sweltering with only a small fan to attempt to cool it and the window of course could only open slightly.

2026-06-30 • via Nuitee
M
Martina • couple • ch
6
Pros:

Die Lange nahe Watford Warner Bros Studios

Cons:

Teure Pet Gebühr.

2026-06-30 • via Nuitee
D
Danielle • solo_traveller • nz
9
Exactly as advertised! Great stay.
Pros:

Greta location close to town. The staff were wonderful and went above and beyond to help me during my stay. Luggage storage was available on check out day - which allowed me time without dragging my suitcase!!

2026-06-30 • via Nuitee
A
Ahmed • couple • gb
1
Never use this hotel in summer
Pros:

Nothing
Staff didn’t care, about the guest
Horrible experience
Will never book this hotel again

Cons:

The hotel was very very hot in middle of June no way to get any sleep,hotel provided a small table fan barely gave any air, had to take cold shower twice at night to cool of so I could get some sleep

2026-06-30 • via Nuitee
S
S • extended_group • gb
7
It was good
Pros:

The location

Cons:

Nothing

2026-06-30 • via Nuitee
A
Alexandra • solo_traveller • gb
7
Pros:

Booked as location was convenient, staff were very helpful and friendly

Cons:

Rooms could do with a bit of an update

2026-06-30 • via Nuitee
H
Howard • solo_traveller • gb
7
Basic but adequate and a good price.
Pros:

Friendly staff. Allowed me extra car parking time after check out. Appreciated.
Looks dingy on the outside but clean and bright inside.

Cons:

Have to walk through smoking area to get to hotel from car park.
Hot water took about 3 minutes to come through sink tap.
Door slams were noticeable- surpressors needed.

2026-06-30 • via Nuitee
F
Fraser • solo_traveller • gb
10
2026-06-29 • via Nuitee
D
Debra • solo_traveller • gb
3
Pros:

Nothing

Cons:

Grotty Hotel

2026-06-29 • via Nuitee
L
Linda • solo_traveller • au
6
Pros:

Very well located just a few minutes walk from Watford's weekend market, lots of restaurants and cafes. Less than 10min to the shopping centre and between 10 to 15min walk to Watford Junction station.

Very reasonably priced and well located. Staff were friendly and there was a kettle in the room and some tea and coffee making items. Room was small but clean and functional with a body wash and shampoo provided in the bathroom.

Cons:

Hottest hotel I have ever stayed in. Zero air conditioning in the room and, given I had a small single room located in the roof space, it felt like I was being boiled alive. I am aware the website states no aircon in rooms but it was much cooler outside than in even at midnight.

A small plug in fan was provided but did nothing to help with the heat as did not have cooling capability. I was unable to open the window more than 10cm so couldn't get any air flow and the multiple doors in the hallway areas meant there was no flow from the corridors either.

I understand it was a hot day for London (mid 20 celcius to 30C) when I stayed but I would think twice before staying here if temperatures are expected to be above 20C. I think if I could have managed to opeb a window I could have cooled the room down at night even without aircon, perhaps some flyscreens could be installed so the windows can open but still be secured from bugs etc.

2026-06-29 • via Nuitee
C
Christo • couple • gb
4
2026-06-29 • via Nuitee
J
Josie • couple • gb
8
2026-06-28 • via Nuitee
M
Magda • couple • pl
8
Really enjoyable
Pros:

We booked the stay at the last minute and it was a great decision. Contact with the staff is really good, hotel offers everything what is necessary and is still close to London. Rooms are quaint and tidy. There are supermarkets nearby when needed.

Cons:

-

2026-06-28 • via Nuitee
J
Jennings • solo_traveller • gb
6
Pros:

Staff

Cons:

Rooms, breakfast

2026-06-27 • via Nuitee