Best Western White House Hotel

Hotels
•
Best Western
7.3 (4097 reviews)
27-31 Upton Road , Watford , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4097 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
L
Lynsey • family_with_children • gb
10
Really helpful staff
2026-05-23 • via Nuitee
J
Josh • couple • gb
3
2026-05-23 • via Nuitee
M
Muhammad Maaz • couple • gb
10
A clean and cold room with warm blanket, makes a stronger sleep.
Pros:

It was very beautiful and easily accessible

Cons:

Nothing

2026-05-22 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Close to all Shops

Cons:

Bathroom needs Attension .

2026-05-22 • via Nuitee
S
Satu • family_with_children • fi
5
2026-05-22 • via Nuitee
S
Steve • solo_traveller • gb
1
Terrible
Pros:

Not much

Cons:

Rude staff dated facilities

2026-05-22 • via Nuitee
K
Karen • extended_group • gb
3
Would not stay again
Pros:

Clean and friendly

Cons:

The shower kept running cold then extremely hot

2026-05-21 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-05-21 • via Nuitee
M
Marta • solo_traveller • gb
3
Not value for money- noisy, uncomfortable….overall in room 125!
Pros:

Location, close to my work and to Watford junction

Cons:

I paid £130 to stay there a week day while working in Watford. I got a room on first floor facing like a generator and it was generating noise from 5am
Bed and pillows were super uncomfortable….cheap

2026-05-20 • via Nuitee
B
Bomrel123 • solo_traveller • gb
6
Pros:

I like the rooms

Cons:

Its too much expensive for one night

2026-05-20 • via Nuitee
K
Krystle • family_with_children • gb
8
Good value for kind staff and clean
Pros:

It was clean and sells nice

Cons:

Loud people at 3am playing music and walking around

2026-05-20 • via Nuitee
F
Francesca-lee • solo_traveller • gb
8
2026-05-20 • via Nuitee
E
emily • solo_traveller • gb
7
Nice if you are not working nights
Pros:

Great location

Cons:

It was too noisy

2026-05-20 • via Nuitee
M
Mark • solo_traveller • au
7
Surprisingly comfortable
Pros:

The price relative to others in the area

2026-05-20 • via Nuitee
N
Neil • solo_traveller • gb
3
Pros:

It is in a convenient location for the centre of town.

Cons:

Bed was uncomfortable, bathroom very dated, walls paper thin and I could hear every word from next door. The breakfast was really bad, couldn't eat it - soggy hash brown, sausage was lacking meat and the croissant was honestly rock solid, no idea how old it was. I won't be staying again.

2026-05-19 • via Nuitee
P
Patel • solo_traveller • gb
5
Pros:

spaciuos room, bag stool facilty

Cons:

bathroom needs updating, toilet flush not working,

2026-05-19 • via Nuitee
P
Pokroeva • family_with_children • ua
10
Было все замечательно ,мы были там только одну ночь .Единственное ,нужно немного пересмотреть подачу завтрака (так как л
Pros:

Место расположения

2026-05-19 • via Nuitee
O
Olivia • extended_group • fr
7
Bon hôtel pour le prix
Pros:

Lit confortable, salle de bain vintage mais propre et fonctionnelle. Petit-déjeuner anglais classique, simple mais efficace.

Cons:

Mauvaise isolation sonore. Notre chambre donnait sur la rue et on entendait clairement les moteurs...

2026-05-19 • via Nuitee
P
Peter • solo_traveller • au
9
Great location and wonderful staff
Pros:

Location was excellent being close to the town centre. Staff were always friendly and offering assistance

Cons:

There could have been a larger Breakfast selection. Eg juices, cereal, but staff happily tried to meet your requests

2026-05-18 • via Nuitee
C
CitysmartHalifax • extended_group • gb
8
Very clean comfortable and friendly. Will definitley stay here again when in the area.
Pros:

The rooms are very spacious and the beds are very comfortable. The staff are all very friendly, helpful and accommodating. The rooms and public areas were very clean.

Cons:

I do not like buffet breakfasts and would prefer the food cooked to order. Therefore, we did not breakfast with you (8 guests in our group)

2026-05-18 • via Nuitee