Best Western White House Hotel

Hotels
Best Western
7.3 (4276 reviews)
27-31 Upton Road , Watford , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4276 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
K
Kacey couple gb
8
2026-07-23 via Nuitee
L
Lynn solo_traveller gb
8
Pros:

nice size room

Cons:

very limited tea/milk provided for a two night stay

2026-07-22 via Nuitee
J
jason solo_traveller gb
1
DO NOT STAY HERE
Pros:

Unfortunately i didnt enjoy any aspects of the hotel

Cons:

Moment you step in to check in you are informed you have to pay a other £50 in case you smash the room up or steal the kettle. This pretty much sums up this hotel, breakfast very poor, noisy as & not tge cleanest place. Car parking impossible, not fit for purpose

2026-07-22 via Nuitee
R
Richard solo_traveller gb
5
Friendly staff but rooms need work
Pros:

Friendly staff and the simple food choices were good

Cons:

Uncomfortable bed and very tired room

2026-07-22 via Nuitee
J
Joanne couple gb
10
2026-07-21 via Nuitee
E
ELALAMI solo_traveller gb
2
2026-07-21 via Nuitee
A
Agnieszka couple gb
1
2026-07-21 via Nuitee
P
Paul solo_traveller us
6
2026-07-21 via Nuitee
M
Mark solo_traveller gb
7
Pros:

The bed was very comfortable

Cons:

Bathroom needs updating, no extractor fan in Bathroom, so ceiling git abit of mold on

2026-07-20 via Nuitee
H
Hooman solo_traveller gb
4
2026-07-20 via Nuitee
M
Melinda solo_traveller au
3
Did not meet expectations
Pros:

Large bed. Walking distance to restaurants. Close to Warner Bros Studio Tour.

Cons:

Not a great neighbourhood. Undesirable people hanging around the carpark outside outside our window. Hotel carpark was very tight to get into. Cooked breakfast was terrible and not worth the money. We could not eat it and had to have toast instead. Shower had no curtain and the screen was too small so water went all over the bathroom when you showered.

2026-07-19 via Nuitee
D
Diana family_with_children co
9
Great value. 15 to 20 minute walk to train station.
Pros:

Clean and kind staff

Cons:

It was boiling hot! But this is a problem in any property in UK. The fan was too small.

2026-07-18 via Nuitee
K
Khurram solo_traveller pk
7
Pros:

The value for the price and the location.

Cons:

The rooms weren't sound proof and the noises from the corridors and other room doors could easily be heard. The parking was also hard to find when first arriving to the hotel.

2026-07-18 via Nuitee
P
Peter and Jill solo_traveller au
7
2026-07-18 via Nuitee
M
Miranda Pereira solo_traveller gb
9
2026-07-18 via Nuitee
M
Mark solo_traveller gb
10
2026-07-18 via Nuitee
B
Benedek couple hu
7
Pros:

Jó elhelyezkedés, közel a vasútállomáshoz, kedves személyzet.

Cons:

Nincs légkondicionáló, sem hűtő. A szállás minőségéhez képest drága.

2026-07-17 via Nuitee
R
Robert solo_traveller gb
8
Pros:

Location and the hotel itself

Cons:

Price

2026-07-17 via Nuitee
L
Lex solo_traveller gb
9
Just what I neeeded
Pros:

Nice bath, needed that!

Cons:

Bit noisy, car allowed to idle in the car park for ages.

2026-07-17 via Nuitee
R
Roberts solo_traveller au
10
Pros:

Checking in was very simple and easy staff were polite and happy. They were helpful when we asked for directions. And checking was a pleasure.

Cons:

We werent fussed on the buffet breakie

2026-07-17 via Nuitee