Best Western Plus Ullesthorpe Court Hotel & Golf Club

Hotels
•
Best Western Plus
8.8 (2214 reviews)
Frolesworth Road , Lutterworth , GB
+44 333 003 5278

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value
Cons:
Breakfast service issues
Maintenance needed in certain areas

Categories

Cleanliness
8.34
Rooms are clean and welcoming, but reports of maintenance issues suggest some areas need attention.
Service
9.31
Staff are friendly and helpful based on multiple reviews; however, management issues were noted.
Location
9.35
Excellent location with peaceful surroundings, although a bit difficult to find in the dark.
Room Quality
8.8
Rooms are generally good, but there are issues with mattress comfort and maintenance within facilities.
Amenities
8.33
Leisure facilities are good, but there were complaints about maintenance and amenities like tea and coffee.
Value for Money
8.79
Guests feel it offers great value, though breakfast service negatively impacted this perception.
Food and Beverage
8.34
Breakfast had limited options and issues with food service quality.
Overall Experience
9.11
Overall enjoyable stay with many positives, countered by some negatives in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Historic Charm and Modern Comforts
Discover a piece of history in our 17th-century manor house turned hotel, nestled in 120 acres of scenic Leicestershire countryside.

Golf and Leisure Paradise
Tee off at our 18-hole championship golf course or unwind in our leisure complex's fitness room, pool, sauna, hot tub, and steam room.

Culinary Delights and Relaxation
Indulge in diverse dining options with our à la carte, table d'hôte, and bar menus. Afterward, pamper yourself with Decleor treatments at Utopia beauty salon.

Ready to experience the perfect blend of heritage and luxury? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.8
Based on 2214 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
D
Diane • extended_group • gb
5
Rather tired property in need of good clean
Pros:

Good room size

Cons:

Dirty old carpets. Mouldy tiles in bathroom. No air conditioning or heating controls.

2026-09-19 • via Nuitee
J
Jason • couple • gb
8
2026-09-19 • via Nuitee
K
Kate • solo_traveller • nz
5
Pros:

Convenient for us

Cons:

The complex needs updating rooms were too hot.

2026-09-19 • via Nuitee
A
Alexis • couple • gb
7
2026-09-17 • via Nuitee
A
Adam • couple • gb
10
2026-09-16 • via Nuitee
J
Jayne • couple • gb
4
Cons:

For a 4* facility I think the hotel could do with sprucing up; much of the carpets in the corridors were worn and quite shabby.
The food we were served at the wedding was ok but the breakfast left a lot to be desired; particularly at £15 a time!

2026-09-16 • via Nuitee
V
victoria • solo_traveller • gb
9
Cheap and cheerfull ,good value for money
Pros:

Can't beat it for value for money ,food lovely

Cons:

Need a bit updating

2026-09-15 • via Nuitee
C
chinten • solo_traveller • gb
1
Unwelcoming arrival, poor room amenities, and defensive management
Pros:

Nothing

Cons:

Our stay at this property was deeply disappointing due to poor customer service and sub-standard room conditions:
​Unwelcoming Reception & Delays: Upon arriving at 12:00 PM, we were met with a very cold, indifferent receptionist. We were made to wait in an uncomfortable lobby until precisely 3:00 PM. No effort was made to check if a room was ready early or to handle the wait with basic hospitality.
​Room Maintenance Disruption: The heavy bedroom door slams shut violently with a loud bang every time it closes. It is impossible to enter or exit quietly, creating constant noise disruption.
​Lack of Climate Control: There is no air conditioning in the room, leaving the air hot, stagnant, and uncomfortable.
​Outdated Room Amenities: There are no USB ports or electrical sockets anywhere near the bedside. Charging phones or devices overnight requires plugging them in across the room.
​Poor Layout: The location of the lift is extremely inconvenient, requiring long, awkward walks down corridors carrying heavy luggage.
​When we raised these legitimate concerns with hotel management, the General Manager responded with a patronizing and defensive tone, making excuses rather than addressing the poor service or maintenance issues. Would not recommend staying here until service standards and room maintenance are addressed.

2026-09-15 • via Nuitee
R
Robert • couple • gb
10
🤙
Pros:

🤙

Cons:

🤙

2026-09-14 • via Nuitee
S
Sarah • solo_traveller • gb
1
Never again!
Pros:

Location I guess

Cons:

The constant noise was horrendous. Slamming of doors all evening and through the night.
Paper thin walls could hear every conversation and drunks in the corridor through the night.
Then the builders on the golf course swearing all morning before I left!
The room was dated. Worn. The smallest shower head I have ever seen, peeling paint. Absolutely disgusting for the prices charged.
Was told I could check out half an hour later for free only to be met with an angry cleaner t 11:10 ushering me out. Then at reception. The woman could not even acknowledge me leaving.
Stay somewhere else. I will never stay here again. Poor!

2026-09-14 • via Nuitee
M
Marek Reza • solo_traveller • gb
10
Pros:

This hotel is amazing, we have been to many hotels in the UK ,this one is one of our favourites.
Very nice people work there, the food was amazing, the bed was comfortable, everything was so clean.

Cons:

If I were in charge of the spa area, I would have done things differently:
-add more comfortable loungers arranged in pairs inside private booths
-replace the lighting with softer, more relaxing lights
-chamge the music to something more soothing and introduce ambient scents
Overall, the spa area looks a bit like the hotel's budget cousin compared to the rest of the property. We still had a great time, but just imagine how amazing it could be if it felt like a true spa experience!

2026-09-14 • via Nuitee
C
Campbell • solo_traveller • gb
9
2026-09-12 • via Nuitee
N
Norma • solo_traveller • gb
10
Pros:

The stay was excellent as always. The beds are comfortable, the shower nice and hot. Breakfast is plentiful with lots of choice. The staff were all friendly and helpful.

Cons:

Loved everything

2026-09-12 • via Nuitee
E
eva • family_with_children • gb
8
2026-09-11 • via Nuitee
A
Alan • couple • gb
9
Always comfortable
Pros:

Nice but looking a little dated

Cons:

Needs a spruce with some paint

2026-09-11 • via Nuitee
M
Margaret • couple • gb
8
Nice hotel in rural location
Pros:

Set in a pleasant rural location. Very nice staff and good restaurant. Great breakfast buffet with plenty of options

Cons:

Disturbed quite a few times through the night. If there was a quiet policy it was being well ignored with slamming doors and discussions in corridor between 1 and 2am.

2026-09-11 • via Nuitee
E
Emilio • solo_traveller • gb
7
2026-09-08 • via Nuitee
R
Richard • extended_group • gb
5
Pros:

The breakfast was ok and the staff attentive and friendly. The bar was well stocked. It was clean and tidy. Check in was easy and efficient as was check out.

Cons:

The whole complex was tired. The carpet in the room was ripped. The bed was uncomfortable and the extractor fan in the bathroom was extremely noisy.

2026-09-08 • via Nuitee
J
Joanna • extended_group • gb
9
Lovely hotel in a nice quiet area
Pros:

Easy check in and lovely lady on reception.
The Spa area is a little faded but all the bits were working well and the area was clean.
The bar area is lovely with a nice outside area to get the last of the sun.
Food in the bar was good and well priced.
I liked the little snug areas that you could sit in and have a drink before bed.
Room was basic but comfortable and clean.
We didn’t have breakfast so can’t comment on quality

Cons:

Nothing. It was all good for the night we stayed

2026-09-07 • via Nuitee
D
Dilip • couple • gb
7
Lovely location and good facilties
Pros:

Good location, nice room, good spa, excellent breakfast

Cons:

bed mattress needs change as it sags. Its not too comfortable

2026-09-07 • via Nuitee