Best Western Plus Ullesthorpe Court Hotel & Golf Club

Hotels
•
Best Western Plus
8.8 (2214 reviews)
Frolesworth Road , Lutterworth , GB
+44 333 003 5278

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value
Cons:
Breakfast service issues
Maintenance needed in certain areas

Categories

Cleanliness
8.34
Rooms are clean and welcoming, but reports of maintenance issues suggest some areas need attention.
Service
9.31
Staff are friendly and helpful based on multiple reviews; however, management issues were noted.
Location
9.35
Excellent location with peaceful surroundings, although a bit difficult to find in the dark.
Room Quality
8.8
Rooms are generally good, but there are issues with mattress comfort and maintenance within facilities.
Amenities
8.33
Leisure facilities are good, but there were complaints about maintenance and amenities like tea and coffee.
Value for Money
8.79
Guests feel it offers great value, though breakfast service negatively impacted this perception.
Food and Beverage
8.34
Breakfast had limited options and issues with food service quality.
Overall Experience
9.11
Overall enjoyable stay with many positives, countered by some negatives in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Historic Charm and Modern Comforts
Discover a piece of history in our 17th-century manor house turned hotel, nestled in 120 acres of scenic Leicestershire countryside.

Golf and Leisure Paradise
Tee off at our 18-hole championship golf course or unwind in our leisure complex's fitness room, pool, sauna, hot tub, and steam room.

Culinary Delights and Relaxation
Indulge in diverse dining options with our à la carte, table d'hôte, and bar menus. Afterward, pamper yourself with Decleor treatments at Utopia beauty salon.

Ready to experience the perfect blend of heritage and luxury? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.8
Based on 2214 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
H
Helen • couple • gb
10
Simply brilliant- great VFM.
Pros:

Fantastic experience- the staff were amazing every single one so helpful. A credit to the establishment. Great VFM and the food was great.

Cons:

Same as ever the coffee machine at breakfast is awful. Bring back real coffee

2026-10-17 • via Nuitee
S
sharon • solo_traveller • gb
9
2026-10-17 • via Nuitee
C
clare • family_with_children • gb
10
Pros:

Great price for a lovely stay. Great swim and sauna, steam room and jacuzzi.

Cons:

Bathroom door was tricky to open due to the carpet being high we resolved it by keeping the door open.

2026-10-17 • via Nuitee
R
Ray • family_with_children • gb
10
2026-10-14 • via Nuitee
N
neil • family_with_children • gb
8
Great hotel
Pros:

Great location, great choice of food on the menu, clean rooms, comfy bed

Cons:

Rooms are a little dated, but great value

2026-10-14 • via Nuitee
T
Tricia Mary • family_with_children • gb
9
2026-10-11 • via Nuitee
K
Keith • extended_group • gb
8
2026-10-11 • via Nuitee
J
Jim C • solo_traveller • gb
9
Lovely location
Pros:

It's a beautiful hotel set in a rural location, full range of leisure facilities including golf and swimming and it also has a spa but its really busy so best to book ahead of time. Food here never disappoints and is always well presented and tasty. Breakfasts are a buffet style and again really well presented and tasty.

2026-10-11 • via Nuitee
K
Krzysztof • couple • gb
8
2026-10-11 • via Nuitee
H
Hares • solo_traveller • gb
10
Amazing place and service
Pros:

Loads of activities

Cons:

Driving range not ready

2026-10-09 • via Nuitee
C
Chris • couple • gb
10
Three very restful days near Rugby where my grandson was playing cricket for Warwickshire.
Pros:

Quiet location but easy to find following clear directions.
Friendly helpful reception.
Very nice pool and spa.

Cons:

Nothing

2026-10-08 • via Nuitee
J
John • couple • gb
8
Good stay which would have been better if access possibilities had been explained
Pros:

Breakfast was quite good. Room was good size and comfortable. Dinner was very good.

Cons:

Disabled access could be improved. There is an unmarked parking area which would have provided better access but we were not told about it.

2026-10-07 • via Nuitee
H
Hamilton • couple • gb
3
Never again
Cons:

Astonished that this has a four star rating and a rosette for dining
Despite having three windows open and no heating on our room was like a sauna and it wasn’t that warm outside
There was no Internet and our evening meal was average
The garlic bread was tasty, however it was a bun with garlic butter on it

2026-10-07 • via Nuitee
K
Kate • solo_traveller • nz
5
Pros:

Convenient for us

Cons:

The complex needs updating rooms were too hot.

2026-09-19 • via Nuitee
J
Jason • couple • gb
8
2026-09-19 • via Nuitee
D
Diane • extended_group • gb
5
Rather tired property in need of good clean
Pros:

Good room size

Cons:

Dirty old carpets. Mouldy tiles in bathroom. No air conditioning or heating controls.

2026-09-19 • via Nuitee
A
Alexis • couple • gb
7
2026-09-17 • via Nuitee
J
Jayne • couple • gb
4
Cons:

For a 4* facility I think the hotel could do with sprucing up; much of the carpets in the corridors were worn and quite shabby.
The food we were served at the wedding was ok but the breakfast left a lot to be desired; particularly at £15 a time!

2026-09-16 • via Nuitee
A
Adam • couple • gb
10
2026-09-16 • via Nuitee
C
chinten • solo_traveller • gb
1
Unwelcoming arrival, poor room amenities, and defensive management
Pros:

Nothing

Cons:

Our stay at this property was deeply disappointing due to poor customer service and sub-standard room conditions:
​Unwelcoming Reception & Delays: Upon arriving at 12:00 PM, we were met with a very cold, indifferent receptionist. We were made to wait in an uncomfortable lobby until precisely 3:00 PM. No effort was made to check if a room was ready early or to handle the wait with basic hospitality.
​Room Maintenance Disruption: The heavy bedroom door slams shut violently with a loud bang every time it closes. It is impossible to enter or exit quietly, creating constant noise disruption.
​Lack of Climate Control: There is no air conditioning in the room, leaving the air hot, stagnant, and uncomfortable.
​Outdated Room Amenities: There are no USB ports or electrical sockets anywhere near the bedside. Charging phones or devices overnight requires plugging them in across the room.
​Poor Layout: The location of the lift is extremely inconvenient, requiring long, awkward walks down corridors carrying heavy luggage.
​When we raised these legitimate concerns with hotel management, the General Manager responded with a patronizing and defensive tone, making excuses rather than addressing the poor service or maintenance issues. Would not recommend staying here until service standards and room maintenance are addressed.

2026-09-15 • via Nuitee