Star Inn Hotel

Hotels
6.7 (208 reviews)
high street upton upon severn , Upton upon Severn , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Bar
Packed lunches
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.2
Rooms were not very clean, and a room was found unserviced upon check-in.
Service
7.2
Mixed reviews on service; friendly staff noted, but several instances of poor service reported.
Location
9.2
Many guests praised the location, highlighting its proximity to the town center and river.
Room Quality
6.2
Facilities described as basic; concerns about room size and comfort.
Amenities
6.7
Limited amenities complained about, including closed restaurant and basic tea/coffee making options.
Value for Money
6.2
Guests felt the experience did not match the price point, especially regarding room quality.
Food and Beverage
5.2
No food options available and restaurant permanently closed.
Overall Experience
6.7
Overall experience was mixed with frustrations overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:10

Property Description

Luxurious Accommodation
Star Inn Hotel, nestled in Upton upon Severn, offers a blend of comfort and style with its family rooms, non-smoking rooms, and free WiFi. Each room is equipped with modern amenities, ensuring a relaxing stay for all guests.

Convenient Location
Situated within proximity to popular attractions like Kingsholm Stadium, Coughton Court, and Lickey Hills Country Park, our hotel provides easy access to the best of what the area has to offer. Whether you're a sports enthusiast, history buff, or nature lover, there's something for everyone to enjoy near Star Inn Hotel.

Relaxing Atmosphere
Unwind after a day of exploration at our terrace or bar, perfect for socializing or enjoying a quiet moment alone. With Royal Shakespeare Theatre just 49 km away, cultural experiences are within reach during your stay at Star Inn Hotel.

Book now for a memorable stay at Star Inn Hotel!

Important information:

Room rates on February 26,2022 include 2 free comedy tickets to: Comedy Night with Nick Paige from Britain's Got Talent.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 208 reviews
Cleanliness: 6.2
Service: 7.2
Location: 9.2
Room Quality: 6.2
Amenities: 6.7
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 6.7
R
Richard • couple • gb
6
2026-09-12 • via Nuitee
D
David • couple • gb
7
Lovely location
Pros:

Didn't have breakfast. Nice and clean, with friendly staff. Location is great

Cons:

Bedroom furniture too old

2026-09-07 • via Nuitee
V
Vivienne • solo_traveller • gb
5
Two night stay ..disappointed
Pros:

Room was clean and a good size.

Cons:

Mattresses were worn, you cld feel the springs.
We were woken up in room 7 at 7am on Saturday and 8 am Sunday by the internal kitchen extractor fan vibrating through the wall. We also got the unenviable smell of chip fat blowing in through our window from below.
We complained to the senior housekeeper, who took my details so someone would contact me to affect a refund or a discount, but so far nobody has bothered to get in touch.
The hotel cant justify Charging over £100 per night for what is clearly an ongoing noise and smell issue. They need to invest in a new modern extractor fan that doesn't vibrate through the walls and filters the kitchen cooking smells.

2026-09-06 • via Nuitee
D
Darren • couple • gb
8
2026-09-04 • via Nuitee
C
Carl • solo_traveller • gb
8
Pros:

The location was perfect and the room was spacious

Cons:

The shower wasn't very warm

2026-09-01 • via Nuitee
I
Ian • solo_traveller • gb
7
A very satisfactory experience.
Pros:

The location was perfect.

Cons:

No parking area for the hotel guests.

2026-08-31 • via Nuitee
C
Caroline • couple • gb
8
Friendly Hotel, Clean, Amazing staff & excellent food.
Pros:

It was a lovely old building.
We had a Sunday Roast Dinner & it was amazing. One of the best we had ever had!!

Cons:

Close to the festival.
Great food options.
Lovely friendly staff
Only marked down was because the bed was old & not comfortable & the shower didn’t work. But that was soon addressed.

2026-08-31 • via Nuitee
S
stephen • solo_traveller • gb
1
Pros:

The staff the bar pool table

Cons:

No breakfast i forgot about a pub town to noisy creaky floor boards hall light shining through the room door brown shoe mark on the floor old fashioned wardrobe chests of drawers hot water takes ages to reach the tap

2026-08-21 • via Nuitee
S
Steven • couple • gb
10
Would definitely stay again
Pros:

Great location for well and steam fair

Cons:

Nothing

2026-08-21 • via Nuitee
A
alison • extended_group • gb
6
Good location , clean and basic
Pros:

Location

Cons:

It was okay

2026-08-20 • via Nuitee
G
grace • couple • gb
5
an ok place to stay
Pros:

location was good, pity no breakfast available

Cons:

Room was very hot and stuffy - our stay was during heatwave but a fan or window that opened would have been good

2026-07-12 • via Nuitee
S
Sandra • solo_traveller • gb
10
2026-07-11 • via Nuitee
G
Gayle • couple • gb
6
Pros:

Great location and staff were amazing

Cons:

The bathroom was very grubby and tiles were marked with black mould

2026-07-07 • via Nuitee
R
Rachel • couple • gb
4
Disappointing end to a nice stay.
Pros:

The staff were nice and the room was clean and spacious

Cons:

The room was very hot. It would have been nice if they could have opened the window before arrival to let the hot air out.
We also got locked out as the key fob did not work and we could not get in contact with the owners. Thankfully another resident came by after an hour and let us in. Very disappointed that the fob was not checked before it was given to us.

2026-07-01 • via Nuitee
B
Brendan • solo_traveller • gb
8
Very comfortable and clean , good decor
Pros:

Very nice

Cons:

Nothing

2026-06-30 • via Nuitee
J
Julie • solo_traveller • gb
5
Massive room - nearly £250 !!!!!! Too brown and basic unfortunately.
Pros:

Beautiful old building and enormous room but NO river view as promised.

Cons:

Overall so basic and dated. Bed really lumpy and uncomfortable. No dressing table chair - had to drag an enormous heavy one. What a shame with such an opportunity of a fantastic building.

2026-06-30 • via Nuitee
L
Leah • couple • gb
5
Average
Pros:

Location

Cons:

Noisy cooling fan outside the window couldn’t open it

2026-06-29 • via Nuitee
S
Steve • couple • gb
6
Needs tlc
Pros:

Location friendly staff including the cleaners

Cons:

Room layout, so much space but small double which was well worn so soft the tv mounted alongside the headboard impossible to watch whilst in bed?, so hot and windows have been screwed down so cannot hardly open ? Key Dobson enter building don’t work and no staff around until 10am

2026-06-28 • via Nuitee
J
Jill • couple • gb
6
Convenient for what we needed
Pros:

Very central and great location for the jazz festival

Cons:

In need of updating and smelled of damp

2026-06-28 • via Nuitee
C
Clare • family_with_children • gb
5
Not awful but probably wouldn’t come back
Pros:

The beds were comfortable

Cons:

The check in was stressful. Lady on reception said she didn’t have our booking, I spent 15 mins on the phone to booking.com who couldn’t get hold of the property even though I was stood there in reception. Eventually booking.com cancelled my booking and told me to book in direct with the lady at reception. Only for her to check the booking again and turns out she had our bookings after all. She just didn’t click on them. Very stressful after a long car journey and totally avoidable.

Was told breakfast at 9am but no one to be seen and doors all locked.

2026-06-21 • via Nuitee