GreyFriars

Hotels
9 (2590 reviews)
High Street , Colchester , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Amazing rooms
Beautiful building
Cons:
Disappointing breakfast quality
Room not serviced timely

Categories

Cleanliness
8.39
Generally clean, but some concerns about service and missed room cleaning.
Service
9.86
Friendly staff but mixed experiences with breakfast service.
Location
9.4
Perfect location, very convenient.
Room Quality
9.35
Rooms were amazing and clean.
Amenities
8.88
Amenities are good, but some items could be improved like USB ports.
Value for Money
8.84
Expected more for the price regarding breakfast quality.
Food and Beverage
7.89
Inconsistent quality, especially breakfast.
Overall Experience
9.36
Enjoyable stay with minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Charming Hotel in Colchester

Garden Oasis: Enjoy the tranquility of a garden at this AA rated property, located just steps away from Colchester Castle.

Modern Comforts: Relax in guest rooms equipped with flat-screen TVs, private bathrooms with free toiletries, and some rooms even feature a cozy seating area.

Delightful Dining: Indulge in a delicious continental or buffet breakfast each morning and savor British cuisine at the on-site restaurant.

Experience the perfect blend of comfort and convenience at GreyFriars. Book now for an unforgettable stay in Colchester.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2590 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 9.36
A
Ayşegül couple tr
9
Colchester da kalınabilecek en güzel yer
Pros:

Başta konumu çok güzeldi çalışanlar çok güler yüzlü ve bize çok yardımcı oldular Yemekleri çok lezzetli ancak biraz daha çeşit olabilirdi Genel olarak çok beğendik teşekkürler

Cons:

Herşeyi güzeldi

2026-07-02 via Nuitee
S
Susan couple gb
7
I love the hotel and when I travel alone, I feel very safe there due to the reception and the car parking facilities on
Pros:

Beautiful rooms and furniture and spotless

Cons:

Unfortunately, on this day, I was given a room that didn’t have many Windows and made the room look dark. Previously, I have always had a light and airy room with larger windows.

2026-07-02 via Nuitee
J
Josie couple gb
6
A disappointing night this time, but it is a good hotel we've used many times and will use again.
Pros:

The location is great and the communal areas of the hotel are very nice. We've stayed a number of times in a number of different rooms and the ones we stay in tend to be nice and spacious. The breakfast is very good. Checking in and out is always quick and painless.

Cons:

It was really hot, we couldn't open the windows and then air con didn't work. I suspect this was a known issue as when I rang reception in the middle of the night there was no surprise, we should have been provided with a fan at the out set, it would have saved me having to spend time and effort trying in vain different setting to get the thing to work. It lead to a poor nights sleep.

2026-06-30 via Nuitee
S
Susan extended_group gb
9
2026-06-30 via Nuitee
D
Debbie extended_group gb
10
Great hotel and very enjoyable stay.
Pros:

Stayed here a few times. We had a free upgrade to the Venetian suite and it was amazing. Could not find fault. Great break away.

Cons:

One slight criticism was waitresses at breakfast were not very engaging!! Both my husband and I asked for 1 egg but got two. Maybe they were new and not very confident.

2026-06-29 via Nuitee
B
BUSTEAN solo_traveller ro
10
Pros:

Camera curata si spatioasa. Facilitati la discretie in camera, apa si sucuri fara a fi taxat.
Iluminatul in camere are reglaj al intensitatii.
Camerele au un design clasic aparte ce te face sa te simti ca acasa imediat ce ai intrat in hotel.

2026-06-29 via Nuitee
R
Ronald He couple de
8
Pros:

Die Lage ist perfekt. Ausreichend Parkplätze sind vorhanden.

Cons:

Unser Zimmer lag im Dachgeschoss vom Nebengebäude. Es gibt keinen Aufzug und das Gepäck muss über eine steile, schmale Stiege nach oben getragen werden.

2026-06-27 via Nuitee
J
Joshin couple gb
1
Pros:

The photos actually match the rooms.

Cons:

The facilities advertised air conditioning but upon arrival the receptionist informed me it wasn’t working. They then arranged a cooler but it was blowing hot air. We had to leave and they agreed to a full refund.

2026-06-25 via Nuitee
V
Victoria solo_traveller gb
7
2026-06-24 via Nuitee
G
GRAHAM couple gb
10
2026-06-22 via Nuitee
J
Julie extended_group gb
10
2026-06-22 via Nuitee
M
Mrs Carole couple gb
9
We had a lovely stay in Greyfiars and Colchester is a very nice town.
Pros:

Lovely old building beautifully converted into the hotel, in an excellent town centre location. The room was small but comfortable and the staff are all really friendly and welcoming.

Cons:

The only criticism is that there wasn’t a convenient place to dry my hair where a socket and mirror were in easy proximity.

2026-06-21 via Nuitee
Y
Yuval solo_traveller gb
10
Everything I needed in a great price.
Pros:

The hotel is beautiful in a great location. Not to central but close enough to everything you need. The room is amazing with complementary drinks and L'occitane products. The stuff is wonderful. I didn't have the breakfast but heard it's great. The bar was lovely though.

Cons:

Everything was great.

2026-06-21 via Nuitee
D
David couple gb
10
2026-06-21 via Nuitee
B
Ben solo_traveller gb
8
Pros:

Bathroom was absolutely stunning. Very good location, close to town centre.

Cons:

Over priced for what it was.

2026-06-20 via Nuitee
R
Robert solo_traveller de
10
Pros:

herausragendes und freundliches Personal => das allein macht den Aufenthalt schon sehr angenehm;
altehrwürdiges Hotel mit sehr hochwertiger Einrichtung;
sehr gutes Frühstück;
sehr gutes Preis-/Leistungsverhältnis

2026-06-20 via Nuitee
D
David solo_traveller gb
8
Cons:

Split level stairs very dangerous

2026-06-19 via Nuitee
E
Eric couple gb
9
Pros:

Complimentary water and treats in mini bar.
Secure car park with lots of parking.
Lovely breakfast in Rose room.

2026-06-19 via Nuitee
D
Debbie couple gb
10
2026-06-19 via Nuitee
D
Dawn couple gb
8
Good place to stay, would recommend
Pros:

Well maintained, clean, good location, staff were polite and friendly, breakfast was good

Cons:

We were in room 11 and the air conditioning did not work.

2026-06-18 via Nuitee