GreyFriars

Hotels
9 (2692 reviews)
High Street , Colchester , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Amazing rooms
Beautiful building
Cons:
Disappointing breakfast quality
Room not serviced timely

Categories

Cleanliness
8.39
Generally clean, but some concerns about service and missed room cleaning.
Service
9.86
Friendly staff but mixed experiences with breakfast service.
Location
9.4
Perfect location, very convenient.
Room Quality
9.35
Rooms were amazing and clean.
Amenities
8.88
Amenities are good, but some items could be improved like USB ports.
Value for Money
8.84
Expected more for the price regarding breakfast quality.
Food and Beverage
7.89
Inconsistent quality, especially breakfast.
Overall Experience
9.36
Enjoyable stay with minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Charming Hotel in Colchester

Garden Oasis: Enjoy the tranquility of a garden at this AA rated property, located just steps away from Colchester Castle.

Modern Comforts: Relax in guest rooms equipped with flat-screen TVs, private bathrooms with free toiletries, and some rooms even feature a cozy seating area.

Delightful Dining: Indulge in a delicious continental or buffet breakfast each morning and savor British cuisine at the on-site restaurant.

Experience the perfect blend of comfort and convenience at GreyFriars. Book now for an unforgettable stay in Colchester.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2692 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 9.36
D
David • solo_traveller • gb
10
Pros:

We wanted somewhere close to the castle, as we were attending a concert. It doesn't get much closer than this. The room was perfect, comfortable and clean. The staff were very friendly too. Perfect stay

Cons:

Nothing

2026-09-18 • via Nuitee
T
Tracey • solo_traveller • gb
9
2026-09-18 • via Nuitee
D
David • couple • gb
9
Very nice place
Pros:

Well maintained

Cons:

The dining room was too dark , the room adjoining could have been lit to enhance the lighting

2026-09-16 • via Nuitee
S
Sarah • couple • gb
8
2026-09-15 • via Nuitee
B
Bentham • solo_traveller • gb
2
On balance, it's disappointing especially if you planned on a quiet night's sleep
Pros:

Room nice but on a very noisy road although I requested a quiet room, and had a junior suite and checked it would be quiet ahead of arriving.

Cons:

Road noise meant no sleep for me. The robes are a strange polyester not like usual cotton hotel robes so a bit icky after bathing. Really disappointed that my letting the hotel know I left an item while also sending thanks was ignored. I followed up and am told for a considerable fee I can pay for it to be posted then the difference refunded. Hardly the kind of service of a five star hotel, it would cost about 3.50 to post. Colchester itself is in a poor state, shabby and aside from a few historic places just doesn't feel safe. It is not charming anymore.

2026-09-15 • via Nuitee
L
Leanne • solo_traveller • au
10
2026-09-15 • via Nuitee
A
Alison • couple • gb
10
Very enjoyable stay as usual everything spot on love it here see you next year
Pros:

Awesome hotel and very convenient for our stay

2026-09-14 • via Nuitee
N
Neil • couple • gb
9
2026-09-14 • via Nuitee
W
Wendy • couple • gb
10
Great stay with parking and great position
Pros:

The hotel was spotless room exactly what we would expect. Breakfast perhaps not quite what I expected you could only have a cooked breakfast and nothing else or continental. However that did not worry us too much. The parking was great behind a gate. The position perfect right on the high street where everything was. They had a lovely courtyard with plenty of seating where you can get crink cocktails and food

2026-09-14 • via Nuitee
M
Margaret • couple • gb
10
2026-09-12 • via Nuitee
H
Heather • couple • gb
7
Expensive and although nice, not a 5 * experience.
Pros:

Breakfast choice and quality was excellent.
Reception and bar staff were very good.
Secure Car Parking with no additional charges.
Hotel public spaces were beautiful, traditional and extremely well presented.
Standards of Cleanliness was very good.
Location of the Hotel was excellent.

Cons:

The Hotel advertised being pet friendly and leave a bowl and a few treats in the room for arrival, however that is where the consideration for pets ends.
There is no dog poop bin to be found, and there is only one small grass area at the end of the car park for dogs personal needs. This was not well maintained and covered in leaves.
There is a additional charge over the very high room costs of £25 per night. I really question why? The room was not hoovered daily? there was no meals included for the dog and we were very restricted where we could take the dog for eating in Hotel. i.e. no separate or zoned area in breakfast room. We could eat in the bar where the tables are lower than your knees or on the terrace which was run over with squirrels sending my dog wild. The Dog room was also at the top of two flights of stairs the second of which was really steep. Not ideal for taking the dog out for wee's etc.

2026-09-11 • via Nuitee
H
Hamit • couple • gb
10
2026-09-10 • via Nuitee
G
Gareth • solo_traveller • gb
9
Pros:

Amaing location and lovely place

2026-09-10 • via Nuitee
A
Andrew • couple • gb
8
Brilliant place to stay, but I will not eat there again.
Pros:

Perfect location on the edge of the town. The hotel is stunning. Secure parking.

Cons:

The breakfast was not good. We were told the fish was fresh, but was delivered 3days earlier and smelled and tasted bad. Sausage under cooked and the bubble and squeak was very over powering. Evening meal expensive.

2026-09-10 • via Nuitee
J
James • couple • gb
9
2026-09-08 • via Nuitee
K
Kaye • couple • gb
7
A little less enjoyable than usual especially as my sister booked after us & paid less with breakfast included. As w
Pros:

Well presented & clean

Cons:

Our room was up two flights of stairs with no lift.

2026-09-07 • via Nuitee
B
Bailey • couple • gb
8
2026-09-07 • via Nuitee
A
Andie • solo_traveller • gb
10
Room 1 for an anniversary
Pros:

The quirky rooms layout
The staffs friendliness
The food

Cons:

Liked it all

2026-09-06 • via Nuitee
J
James • couple • gb
8
Yes very nice stay really liked it, just maybe a little improvement with dinner options and serving
Pros:

Very nice breakfast but didn’t like some of the options that came with full English, disappointed there is no beans ?
Great location for walking into town, great room with big bed, air con, nice big bathroom with big silver bath

Cons:

At Dinner they seem to of ran out of some items, filet steak and other food, the ice cream dessert was a very cheap and icey, also lack of flavours and also ran out so wasn’t much of a choice, took a while to get drinks, forgot soup spoons, forgot steak knife, but overall it was a really nice dinner

2026-09-06 • via Nuitee
M
Miles Paul • couple • gb
8
Pros:

Well positioned in centre of city but very quiet ( at the back), parking on site. Good food well presented. . Friendly staff.

2026-09-05 • via Nuitee