Hideaway Hotel

Hotels
6.5 (525 reviews)
459 morea tobo road six mile , Port Moresby , PG

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport / convenient location
Friendly staff (reception, restaurant, security)
Good breakfast / food options
Spacious rooms reported by some
Reasonably priced for several guests
Cons:
Missed airport pickup and poor phone responsiveness
Dirty room reported by at least one guest
No lift (stairs to upper floors)
Beds/pillows/sheets need replacing
Shower with low/no pressure
Car park / parking facility issues
Perceived lack of value for money by some guests

Categories

Cleanliness
5
Mixed reports: some guests described the room as big and clean, while at least one guest reported a dirty room with photos, lowering overall cleanliness sentiment.
Service
6.5
Mixed service experiences: many reviews praise friendly and helpful staff (check-in, restaurant, security), but there is a severe negative incident (missed airport pickup and unresponsive phone) that reduces the score.
Location
8.5
Repeatedly noted as close to the airport and convenient; location sentiment is consistently positive across reviews.
Room Quality
5.5
Rooms described as spacious by some, but issues reported include worn beds/pillows/sheets, noisy nights and low shower pressure, yielding an overall below-average room quality.
Amenities
5
Several amenity problems reported: no lift to higher floors (stairs only), car-park concerns, missing Wi‑Fi/password issues, and weak shower pressure, producing negative sentiment for amenities.
Value for Money
6
Mixed impressions: some guests find the hotel reasonably priced, while others explicitly state it is not good value for money; overall slightly below/around average.
Food and Beverage
8.5
Food and breakfast received multiple positive mentions; guests praise the range and quality of meals, making this one of the stronger aspects.
Overall Experience
7
Overall sentiment is mixed: several guests report pleasant stays and friendliness, but there are serious negative outliers (poor service incident, cleanliness issues) that keep the overall experience from being uniformly high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:55

Property Description

Luxurious Outdoor Pool and Spa Center

Indulge in relaxation at Hideaway Hotel's exquisite outdoor pool and spa center. Unwind in style while enjoying the serene views of the pool from the terrace.

Modern Amenities and Comfortable Accommodations

Experience comfort at its best with rooms equipped with flat-screen TVs and private bathrooms. Select accommodations even feature cozy sitting areas for your relaxation needs.

Convenient Services and Leisure Activities

Benefit from free shuttle services and make the most of your stay by engaging in a friendly game of pool.

Book your stay at Hideaway Hotel now and elevate your Port Moresby experience to new heights!

Important information:

Free transfers are available to and from Jackson International Airport. Please inform Hideaway Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.5
Based on 525 reviews
Cleanliness: 5
Service: 6.5
Location: 8.5
Room Quality: 5.5
Amenities: 5
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 7
M
MOHAMMAD ALI HOSSAIN • solo_traveller • bd
7
Pros:

Airport Pick Up and Drop is complimentary.
Stuff behaviour is very good.

Cons:

Wifi service is very bad. Vodafone network not available on room.
Stuff are little bit slow.

2026-09-14 • via Nuitee
D
Daniel • solo_traveller • au
1
2026-09-01 • via Nuitee
D
Daniel • solo_traveller • au
1
2026-08-22 • via Nuitee
G
Glenn • family_with_children • jp
6
Professional staff
Pros:

The receptionists are kind, helpful and professional.

Cons:

It seems that the front desk receptionists don’t know about the bookings from booking.com. The contact number registered in booking.com is not the hotel number in PNG, it’s an Australian number. And the number in Jackson airport phone that calls the hotels is not connected to the hotel receptionists. And for these reasons our first night was not comfortable. But with the help of the receptionists, our second night was exceptional. Thank you. I would use the hotel again but will not book it through booking.com

2026-08-20 • via Nuitee
T
Taiyabu • solo_traveller • nz
8
2026-08-12 • via Nuitee
N
Nelson • solo_traveller • au
9
Pros:

The breakfast and location close to the airport

Cons:

the stairs going up 4th floor . wish could be a lift

2026-07-24 • via Nuitee
G
George • solo_traveller • pg
9
Short stay
Pros:

Food and beverage services

Cons:

Car park hotel facility

2026-07-22 • via Nuitee
I
Ishmael • couple • pg
9
2026-07-15 • via Nuitee
S
Stephan • solo_traveller • de
8
2026-07-07 • via Nuitee
G
Graham • solo_traveller • au
8
Very friendly staff and reasonably priced
Pros:

All the staff are excellent - all the check-in and reception staff, the bus driver, restaurant and shop staff and the security and cleaners were all friendly and helpful. I felt completely safe here. It is not so flashy but is very reasonably priced. The room was big and clean. There was a good range of meals.

Cons:

It was a little noisy on Saturday night

2026-07-06 • via Nuitee
C
chiro • solo_traveller • in
4
Poor
Pros:

Breakfast

Cons:

Not value for money

2026-06-25 • via Nuitee
S
Stephanie • couple • pg
7
2026-06-22 • via Nuitee
P
Paul • solo_traveller • pg
8
All good love to go back again
Pros:

Excellent all good

Cons:

Nothing

2026-06-12 • via Nuitee
J
Jose • solo_traveller • pt
1
The worst experience anytime, anywhere.
Pros:

Nothing was good at this place.

Cons:

I arranged a pick up from the airport and they didn’t show up. I tried to call them (20 times) to know what’s going on and they didn’t pick up the call. After two hours of waiting I took a random driver that was at the lobby telling me that “yesterday hideaway left someone waiting there for 3 hours”. I arrived and they gave me a dirty room - please check the photos. I asked for the Wi-Fi password and they told me “the boss didn’t bring the passwords today”. All bad.

2026-06-09 • via Nuitee
T
Theresa • couple • pg
4
Pros:

Closer to the airport

Cons:

The bed, pillows and sheets need replacing and updating.

2026-06-05 • via Nuitee
J
June • couple • au
7
2026-06-04 • via Nuitee
S
Sydney • solo_traveller • pg
5
Pros:

The food

Cons:

The shower because thete is no pressure

2026-06-01 • via Nuitee
T
Tapili • solo_traveller • pg
8
2026-05-31 • via Nuitee
S
Stephanie • family_with_children • pg
3
2026-01-17 • via Nuitee
N
Noel • couple • au
10
2026-01-15 • via Nuitee