The Hideaway Hotel

Hotels
•
Independent
6.4 (40 reviews)
459 Tamara Road, Port Moresby , Port Moresby , PG
675-675-3231999

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Facilities

Full-service spa
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Free airport transportation
Conference space
See all facilities

Review Highlights

Pros:
Close to airport / free shuttle service
Friendly and hospitable staff in many reviews
Quiet, simple and spacious rooms mentioned by some guests
Convenient and accessible location
Some guests found it good value for the local market
Cons:
Poor cleanliness (cockroaches, mold, dirty bathrooms)
Room maintenance problems (broken showers, leaking sinks, faulty AC, small bathrooms)
Unresponsive or inconsistent customer/room service in some cases
Food/restaurant issues (missing menu items, hygiene concerns, lacking breakfast basics)
Noise from pool/children and corridor disturbances reported

Categories

Cleanliness
4
Multiple reviews report cockroaches in restaurant, moldy smell, dirty-looking toilets and generally poor room hygiene — cleanliness is a clear weakness.
Service
7.8
Mixed but generally positive: several comments praise friendly staff, hospitality and reliable airport pickup/shuttle, though some reports mention unresponsive phone lines and poor customer service in a few cases.
Location
8.6
Frequently praised for proximity to the airport and free shuttle service; location/accessibility is consistently a strong point.
Room Quality
4.2
Many mentions of small, poorly maintained rooms: broken showers, leaking sinks, faulty AC, strong/slamming bathroom doors and mold — room quality is notably low.
Amenities
7.2
Some useful amenities (airport shuttle, basic facilities) are present, but guests also noted missing items (no coffee/teabags/milk/sugar, limited restaurant options) — amenities are serviceable but inconsistent.
Value for Money
6.8
Mixed impressions: a few guests find it acceptable for the market (Port Moresby) or cheap for certain visitors, while others call it not worth the price — value is slightly above neutral on average.
Food and Beverage
5.6
Several complaints about restaurant issues (cockroaches, unavailable menu items, poorly handled complimentary breakfast and missing basics) versus isolated positive notes about breakfast — overall slightly below average.
Overall Experience
7
Experience is mixed: positives include quiet atmosphere, friendly staff and airport shuttle; negatives from cleanliness and room condition pull the overall stay down to a modestly positive level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-19 18:45

Property Description

Escape to The Hideaway Hotel, your perfect retreat in Port Moresby, where luxury and comfort meet!

Relax and Rejuvenate
Indulge in a pampering experience at our spa, offering a variety of massages and facials that will leave you feeling refreshed and revitalized.

Savor Dining Delights
Enjoy delightful culinary experiences at our on-site restaurant, Spirit, or unwind with 24-hour room service. Our cozy café and poolside bar add to the variety of dining options available.

Convenient Accommodations
Our 83 air-conditioned rooms offer modern amenities including refrigerators and flat-screen televisions, ensuring a comfortable stay. With complimentary Wi-Fi and daily housekeeping, you will feel right at home.

Don't miss the chance to book your stay at The Hideaway Hotel today for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 40 reviews
Cleanliness: 4
Service: 7.8
Location: 8.6
Room Quality: 4.2
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 5.6
Overall Experience: 7
P
Paul • solo_traveller • pg
8
All good love to go back again
Pros:

Excellent all good

Cons:

Nothing

2026-06-12 • via Nuitee
J
Jose • solo_traveller • pt
1
The worst experience anytime, anywhere.
Pros:

Nothing was good at this place.

Cons:

I arranged a pick up from the airport and they didn’t show up. I tried to call them (20 times) to know what’s going on and they didn’t pick up the call. After two hours of waiting I took a random driver that was at the lobby telling me that “yesterday hideaway left someone waiting there for 3 hours”. I arrived and they gave me a dirty room - please check the photos. I asked for the Wi-Fi password and they told me “the boss didn’t bring the passwords today”. All bad.

2026-06-09 • via Nuitee
T
Theresa • couple • pg
4
Pros:

Closer to the airport

Cons:

The bed, pillows and sheets need replacing and updating.

2026-06-05 • via Nuitee
J
June • couple • au
7
2026-06-04 • via Nuitee
S
Sydney • solo_traveller • pg
5
Pros:

The food

Cons:

The shower because thete is no pressure

2026-06-01 • via Nuitee
T
Tapili • solo_traveller • pg
8
2026-05-31 • via Nuitee
S
Stephanie • family_with_children • pg
3
2026-01-17 • via Nuitee
N
Noel • couple • au
10
2026-01-15 • via Nuitee
S
STANLEY KAMALESH • solo_traveller • pg
1
Pros:

I didn't like anything in this hotel. I will never recommend this hotel. If you are looking good hotel, never go here.

Cons:

Everything, I didn't like

2026-01-14 • via Nuitee
T
tiki • couple • au
5
Good but not as good lack of network connection
Pros:

Quite

Cons:

Not good service

2026-01-07 • via Nuitee
N
Nelly • solo_traveller • au
8
Reasonable value comfortable
Pros:

Clean spacious

Cons:

Nothing

2026-01-07 • via Nuitee
N
Noah • solo_traveller • au
10
Njoying
Pros:

I njoy my stay at hideaway it is romantic place to stay n service is great n cheap especially for us Australians love hideaway

Cons:

Nothing

2026-01-05 • via Nuitee
J
Jeannie Sheenalythia • solo_traveller • pg
6
2026-01-05 • via Nuitee
K
Kepi • solo_traveller • pg
3
2026-01-04 • via Nuitee
P
Pando • couple • pg
8
Very quiet and reasonal rate and good service
Pros:

I like the room because it's spacious.

Cons:

It would better by convert it to a self contained room uterlising the space and increasing the rate.

2026-01-02 • via Nuitee
E
Ezekiel • couple • pg
9
That was rewarding
Pros:

Hospitality was fantastic

Cons:

Room service needs to be fixed

2025-12-30 • via Nuitee
W
Wabiyawi • couple • pg
8
2025-12-29 • via Nuitee
N
Noah • solo_traveller • au
10
Enjoyed my stay
Pros:

Excellent

Cons:

No courtesy bus

2025-12-29 • via Nuitee
P
Peter • solo_traveller • au
6
2025-12-29 • via Nuitee
E
Earnest Ilarupa • solo_traveller • pg
7
Pros:

Food and convenient

Cons:

Bathroom too small for big person

2025-12-28 • via Nuitee