Sapphire Inn Hotel

Hotels
8.4 (533 reviews)
Hasan Abdullayev Street 5 , Baku , AZ

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Exceptional staff
Comfortable accommodation

Categories

Cleanliness
8.38
The room was very comfortable and clean.
Service
8.85
Staff are exceptional and very helpful, polite, and friendly.
Location
8.59
Great hotel in the perfect location close to the Old City and to the Flame Towers.
Room Quality
8.34
The room was very comfortable.
Amenities
8.27
Standard quality for this hotel tier.
Value for Money
8.23
Standard quality for this hotel tier.
Food and Beverage
8.28
Standard quality for this hotel tier.
Overall Experience
8.25
The staff made my vacation a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Modern Comfort in the Heart of Baku

Sapphire Inn Hotel, conveniently situated in the bustling center of Baku, offers a perfect blend of modern amenities and comfort. The air-conditioned rooms, featuring a classic design and modern furnishings, provide a cozy retreat after a day of exploring the city. With free Wi-Fi and private parking, guests can stay connected and worry-free throughout their stay.

Culinary Delights and Convenience

Indulge in a culinary journey at the Akhundoff Restaurant, serving delectable international cuisine and a selection of fine wines. Start your day with a delightful breakfast buffet before heading out to explore the nearby attractions. Additionally, with other dining options just a short walk away, convenience is at your doorstep.

Prime Location and Accessibility

Within a 5-minute walk to the iconic Old City and Fountain Square, Sapphire Inn Hotel offers easy access to key landmarks and transportation hubs. Whether you're exploring the city on foot or utilizing the nearby metro station, the hotel's prime location ensures you make the most of your Baku experience.

Experience the allure of Baku at Sapphire Inn Hotel - Book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.4
Based on 533 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.59
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
E
Elza Nelkenbaum • couple • il
8
2026-09-13 • via Nuitee
S
Saleh • family_with_children • sa
1
سرقوني
Cons:

لقد اخذوا اموال اكثر من حجز بوكينق

2026-09-08 • via Nuitee
D
david • family_with_children • ae
5
Kids was happy and like it
Pros:

Size good clear love it

Cons:

Nothing

2026-09-07 • via Nuitee
T
TÜLAY • couple • tr
1
very bad experience!!!
Cons:

The worst accommodation experience I’ve had in a long time!

First of all, the furniture and facilities are very old. Being old may be acceptable, but being dirty is absolutely not. There were hairs in the bathroom and on the walls that clearly did not belong to us, and the room was filthy. They even handed over the room without wiping the surfaces of the tables.

There was renovation work going on in the hotel, and even the dirt and mess from the renovation were left around. The elevator had become dirty because of the renovation, and they did not clean it for three days.

The beds are extremely uncomfortable. There is no actual king-size bed. What they call a double bed is simply two single beds pushed together, so whenever you move toward the middle of the bed, you fall into the gap between them.

They had also placed an extra pillow in the room without a pillowcase. At night, I asked for a pillowcase and was told, “We can’t give you one now.”

The curtains were also dirty. There was very little variety at breakfast, and the food was not tasty. They even put mayonnaise and ketchup out as if they were part of the breakfast variety.

If you don’t want to throw your money away, do not stay here. I deeply regret choosing this hotel.

They also say that the location is very good, but there are so many alternative places in much better locations.

There is genuinely no proper management at this hotel, which is a shame.

And to top it all off, at check-out they asked us, “Could you please give us a good rating on Booking.com?”

Why?

2026-09-04 • via Nuitee
A
Amy • solo_traveller • au
3
Good location but not clean and awful communication from staff.
2026-08-31 • via Nuitee
A
Alam • solo_traveller • pk
8
2026-08-30 • via Nuitee
K
Kirsty • solo_traveller • gb
9
Super hotel, great location.
Pros:

Stayed here for 5 nights at the end of July/start of August. Hotel is in an excellent location, within walking distance of the old town, promenade and the pedestrianised area. Plenty of bars and restaurants in these areas too. We did not use a taxi at all! Across the street is a small shop for snacks and drinks and there is a little park too which is nice for a sit. The area is quiet and safe. We booked a deluxe room which was gorgeous! Large space, big bed plus a sofa too. Small balcony but no seating on it. Fridge in room and water was supplied daily. Kettle too. Shower room with a rain shower with good flow of hot water. Reception staff were courteous and helpful. Check in in the early hours was efficient (knowing we would arrive at between 3 and 4am we booked the room from the day before) and when we left they helped book a taxi to the airport. Overall I would recommend this hotel.

Cons:

Breakfast was hit and miss but i suspect typical of the region. White bread, boiled eggs, yoghurt. Croissants some days. If you like a particular kind of breakfast there are loads of cafes/ bakeries nearby.
We booked an airport transfer with the hotel that did not come; but they did not charge us for it so not a huge deal.

2026-08-26 • via Nuitee
Y
Yuno • solo_traveller • il
5
2026-08-05 • via Nuitee
Z
Zhanna • couple • kz
10
мы с супругом были очень довольны выбором отеля и его локации
Pros:

нам в этом отеле понравлиьс всё!! от чек-ина и комплиментарых осежающих тоников, до чек-аута и подарком в виде открыток отеля и достопримечательностей Пекина. Персонал очень дружелюбных со знанием англ языка.

Cons:

если возможно то предусмотреть систему охлаждения на террасе.

2026-08-04 • via Nuitee
D
Dinar • solo_traveller • dk
10
Vi havde et fantastisk ophold på hotellet. Alt var perfekt – personalet var utroligt venligt og hjælpsomt, værelserne va
2026-08-02 • via Nuitee
A
Amir Waqas • family_with_children • pk
10
Excellent
Pros:

I extended my stay to four more days and canceled my other hotel booking just because i found every thing perfect .. the staff ( specifically Sardar and ruqqaya at reception) they were always very helpful . I booked two standard rooms but they upgraded to deluxe..Breakfast was good and fresh and have different menu every morning. Location is very convenient close to Nizami street just 10 minutes walk. Property is old so as furniture but well maintained. In this price you will not find any other hotel it’s real 4 star hotel. Real value for money I will definitely stay here again.

2026-07-24 • via Nuitee
C
Christian • solo_traveller • at
8
Pros:

Große Zimmer, tolle Lage

Cons:

Etwas alt, aber gepflegt

2026-07-20 • via Nuitee
A
Asia • couple • qa
1
Cons:

The worst service ever i been through the lady at 6pm 16/7 shift she was so rude with no manner she was abusing Indian i dont know y we are not Indian and didn’t help us i asked for help to carry luggages she said in ur country u carry by ur self so do it by ur self we dont have this service
she shouldn’t deserve this job

2026-07-18 • via Nuitee
M
Mohammad • extended_group • in
9
2026-07-17 • via Nuitee
R
Roderick • solo_traveller • au
8
Friendly staff
Pros:

Great location near the old city. Very friendly staff. Large rooms.

Cons:

The breakfast was very disappointing and not very good. The hotel looks tired.

2026-07-17 • via Nuitee
K
Kylie • solo_traveller • au
9
2026-07-13 • via Nuitee
C
Charlie • solo_traveller • gb
9
Pros:

Good location, comfy and the room was nice and clean. The staff were really helpful.

Cons:

It could be a little loud at times during the night due to other guests in the corridors or the doors making a noise if not shut properly. We could have done with a spare pillow each rather than just the one.

2026-07-07 • via Nuitee
S
Seyit Akdoğan • solo_traveller • tr
8
2026-07-03 • via Nuitee
H
Helika • solo_traveller • ee
7
2026-06-28 • via Nuitee
M
Marcela • solo_traveller • ch
10
It is solid choice
Pros:

It is a lively hotel, clean and comfortable, very well located.

2026-06-27 • via Nuitee