Pug Seal Polanco Allan Poe

Hotels
9.3 (349 reviews)
Edgar Allan Poe 90 , Mexico City , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique hotel character
Cons:
Noise from construction
Small room size

Categories

Cleanliness
8.61
Some issues with common area decoration and maintenance reported.
Service
9.99
Exceptional service highlighted, with staff being very accommodating.
Location
9.62
Great location noted close to shops and restaurants.
Room Quality
9.07
Rooms were appreciated, but some found them small.
Amenities
9.09
Noted as standard, breakfast consistently praised.
Value for Money
9.56
Generally considered good value based on service and amenities.
Food and Beverage
8.61
Breakfast was great, but some complaints about coffee.
Overall Experience
9.88
Overall a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:41

Property Description

Luxurious Accommodation
Immerse yourself in luxury at Pug Seal Polanco Allan Poe, a 5-star hotel located in the heart of Mexico City. Each room is elegantly designed with a desk, flat-screen TV, and air conditioning. Some rooms even feature a private balcony for a breathtaking view.

Convenience at Your Fingertips
Enjoy complimentary amenities such as free WiFi, bikes, and private parking during your stay. Let our concierge service assist you in planning your activities, ensuring a seamless experience.

Prime Location
Situated just 1.5 km from the renowned Soumaya Museum, with other attractions like the National Museum of Anthropology and Chapultepec Forest a short distance away. Explore the city with ease, knowing you have a comfortable retreat awaiting your return.

Experience luxury and convenience at Pug Seal Polanco Allan Poe. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 7 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 349 reviews
Cleanliness: 8.61
Service: 9.99
Location: 9.62
Room Quality: 9.07
Amenities: 9.09
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 9.88
B
Brendan • couple • mx
9
Great Stay with a an excellent central location
Pros:

We live in Mexico City but we used this hotel as a starting point on our vacation as it has a central location which for us was important to avoid potential traffic problems that often occur where we live. The hotel is small and there is an impressive attention to detail. The rooms are of a generous size and quiet. Breakfast was included and was more than satisfactory. We only stayed one night but is well located for a longer stay to explore the centre of Mexico City

Cons:

Not really anything.

2026-05-27 • via Nuitee
S
Sasha Fuentes • couple • us
9
Pros:

Excelente desayuno y la atencion del personal

Cons:

Necesitan un ascensor

2026-05-27 • via Nuitee
S
Stephanie • couple • hk
10
Pros:

Absolutely everything! Beautiful rooms that are bright and very spacious, comfortable beds. The staff are super and make you feel right at home. This is my favorite place to stay in Mexico City.

2026-05-22 • via Nuitee
C
Claudio • solo_traveller • us
10
Four days in Mexico
Pros:

Front desk was above and beyond the room was excellent clean recommendable

Cons:

Everything was good

2026-05-21 • via Nuitee
S
Stephan • extended_group • de
10
2026-05-21 • via Nuitee
C
Christos • couple • gr
10
Excellent staff very polite and helpful
Pros:

Location

Cons:

No lift for my room

2026-05-11 • via Nuitee
B
Belen • solo_traveller • es
10
Pros:

Los desayunos son excelentes

2026-05-04 • via Nuitee
I
Isabel • family_with_children • es
3
Pros:

Ubicación

Cons:

No es 5 estrellas, Booking lo anuncia mal. El hotel es brutalmente caro para sus instalaciones.

2026-04-23 • via Nuitee
A
Andres • solo_traveller • py
10
Excelente ubicacion. Habitaciones top.
Pros:

Ubicacion top. Lo mejor de Ciudad de Mèxico. La atencion personal es excelente.

2026-04-22 • via Nuitee
M
Maurizio Iperti • solo_traveller • it
8
Boutique hotel
Pros:

Excellent breakfast

Cons:

all good

2026-04-22 • via Nuitee
R
Regina • couple • mx
10
2026-04-20 • via Nuitee
X
Xavier • couple • us
10
2026-04-20 • via Nuitee
M
marina • couple • ca
10
Highly recommended!
Pros:

Location was perfect, the hotel itself was absolutely impeccable including breakfast, coffee and tea on each floor all day!

2026-04-12 • via Nuitee
B
Belen • family_with_children • es
10
2026-04-08 • via Nuitee
H
Henny • family_with_children • us
9
2026-04-07 • via Nuitee
C
Covadonga • family_with_children • es
2
Pros:

El alojamiento tiene una ubicación muy buena

Cons:

Está viejo, no es la categoría esperada. El desayuno muy lento, no hay personal suficiente para atenderlo.

2026-04-06 • via Nuitee
M
Maripaz • family_with_children • es
1
2026-04-05 • via Nuitee
M
María Auxiliadora • couple • es
9
Precioso hotel en Polanco. Excelente hospitalidad, limpieza y desayuno.
Pros:

La decoración y el desayuno. Y por supuesto la hospitalidad recibida.

Cons:

El tamaño de la habitación era algo justo. Sin buenas vistas.

2026-04-03 • via Nuitee
L
Lourdes • couple • us
8
2026-03-25 • via Nuitee
P
Pearl • solo_traveller • us
1
Miserable…but staff were nice
Pros:

Nothing

Cons:

Overpriced, poorly designed, uncomfortable, no window, sink in room- no comfortable seating

2026-03-14 • via Nuitee