Best Western Plus University Inn

Hotels
•
Best Western Plus
8 (547 reviews)
132 Plaza Dr , Hattiesburg , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean service areas
Good breakfast
Cons:
Issues with room cleanliness
Damp bedding
Rude check-in staff

Categories

Cleanliness
7.58
Several complaints about dirt and a roach in the bathroom affected the rating.
Service
8.55
Staff was frequently mentioned as friendly and helpful.
Location
8.59
Convenient location with good access to restaurants and freeway.
Room Quality
7.04
Issues with musty smell and bedding dampness were noted.
Amenities
8.07
Basic amenities were good, with a decent breakfast variety.
Value for Money
8.03
Overall value was acceptable for the experience described.
Food and Beverage
8.08
The breakfast was well supplied with a variety of options.
Overall Experience
8.05
Overall a satisfactory experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:02

Property Description

Luxurious Amenities
Best Western Premier University Inn offers an outdoor swimming pool, fitness centre, and a beautiful garden for guests to relax in. The shared lounge is perfect for socializing and unwinding after a long day of exploring Hattiesburg.

Convenient Services
With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their stay. The non-smoking property ensures a comfortable environment for all visitors.

Delicious Dining Options
Start your day right with a buffet, continental, or Full English/Irish breakfast available at the hotel. Enjoy a hearty meal before heading out to explore nearby attractions like Lake Terrace Convention Center and USM's Museum of Art.

Experience comfort and convenience at Best Western Premier University Inn. Book your stay now for a memorable Hattiesburg getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 547 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
C
Clara • couple • us
9
Great price, great hotel
Pros:

It was niche and clean

Cons:

Location

2026-09-17 • via Nuitee
G
Gerald • couple • us
8
Great choice for a quick overnight stay!
Pros:

The hotel is in a great location and safe. Our room was large and very clean. The bed was comfortable. The free breakfast was excellent.

Cons:

We checked in late and the nighttime desk person was pretty rude and seemed annoyed that we were there interrupting the game she continued playing on her phone the entire time she checked us in.

2026-09-15 • via Nuitee
E
Elia • family_with_children • us
10
Loved it
Pros:

Extremely CLEAN and very sweet staff. Breakfast was Motel 8 style.

Cons:

BREAKFAST

2026-09-14 • via Nuitee
W
Willhite • solo_traveller • us
10
It’s was just what we needed
Pros:

Very clean and comfortable

Cons:

I liked everything…it exceeded my expectations

2026-09-11 • via Nuitee
D
Dallas • family_with_children • us
4
It was ok. The bathroom floors were dirty, the room was extremely hot when we walked in, then it was muggy in our room f
Pros:

The connivence of restaurants around it

Cons:

The property letting HUGE family parties sit in the parking lot the whole stay we had and drink and run the parking lot

2026-09-10 • via Nuitee
C
Caleb • couple • us
7
2026-09-08 • via Nuitee
A
Antonio • couple • us
10
Pros:

The hotel and rooms were nice

Cons:

Great place to stay

2026-09-03 • via Nuitee
K
Kassandra • solo_traveller • us
1
2026-08-28 • via Nuitee
A
Amy • solo_traveller • us
8
2026-08-27 • via Nuitee
L
Lee • couple • us
8
It was great
2026-08-23 • via Nuitee
D
Danielle • solo_traveller • us
9
Pros:

Nice room, good breakfast

Cons:

The pool was closed for repairs

2026-08-22 • via Nuitee
M
Merle • family_with_children • us
8
2026-08-18 • via Nuitee
C
Crystal • couple • us
6
Customers are not taken into consideration by owner or management during renovations that don’t not meet description of
Pros:

Staff handled being without internet, issues with cable, and report of molded refrigerator with professional and friendly customer service.

Cons:

Due to issues with hotel being without internet and other issues it took almost 2 hours to get checked in. Fridge had mold. No cable connection to TV. Pool was green and unusable.

2026-08-17 • via Nuitee
M
Matt • solo_traveller • us
8
2026-08-09 • via Nuitee
N
Nicholas • solo_traveller • us
8
Convenient stay in Hattiesburg
Pros:

Good location, right off the interstate. Staff were very friendly and helpful.

Cons:

When I stayed there were several little league teams staying in the hotel so it was a little noisy.

2026-08-06 • via Nuitee
H
Haley • family_with_children • us
10
2026-08-06 • via Nuitee
M
Maike • solo_traveller • us
10
2026-08-05 • via Nuitee
H
Helena • family_with_children • us
6
Will choose a different place next time.
Pros:

The front desk person was away when we arrived and we waited for 10 minutes. She was very helpful and got us extra towels and bedding needed for all of us.

Cons:

The hotel is clearly understaffed. Breakfast was okay but not enough seating space, so arrive early! The place is older and definitely needs an upgrade. The bathroom wasn't super clean and their body wash bottle in the shower was totally empty. The A/C had a moldy smell to it. TV didn't work and if my husband wasn't technically inclined, it would not have worked. The carpet and furniture were stained and unkept.

2026-08-04 • via Nuitee
P
Patti • couple • us
9
Welcoming staff, comfortable room and good breakfast.
Pros:

Plenty of choices

2026-08-02 • via Nuitee
K
keywonda • solo_traveller • us
10
2026-07-17 • via Nuitee