Hotel Platino Expo Guadalajara

Hotels
8.7 (202 reviews)
Platino 2471 , Guadalajara , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Old towels
Incomplete facilities
Inconsistent restaurant service

Categories

Cleanliness
8.5
Some reviews noted old towels and the presence of insects; overall cleanliness is decent.
Service
9.3
Guests appreciated the friendly staff and good service; however, there were a few minor complaints.
Location
9.3
Many reviews praised the convenient location near Expo and commercial areas.
Room Quality
8.1
Mixed reviews regarding room quality; some complaints about misrepresentation and facilities.
Amenities
8.8
Amenities received general praise, with some noting the pool, though there were complaints about the restaurant.
Value for Money
8.8
Guests felt that the prices were reasonable given the location and services provided.
Food and Beverage
7.8
Negative feedback regarding service at the restaurant; low availability of staff during morning hours.
Overall Experience
9
Overall a positive experience despite some drawbacks; many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:39

Property Description

Luxurious Amenities
Hotel Platino Expo offers a range of luxurious amenities including an outdoor swimming pool, garden, and a restaurant. Guests can unwind and relax in style during their stay.

Convenient Location
Conveniently located near popular attractions such as Expiatorio Temple and Guadalajara Cathedral, Hotel Platino Expo provides easy access to key points of interest in Guadalajara.

Comfortable Accommodation
The rooms at Hotel Platino Expo are designed for comfort and convenience, featuring air conditioning, flat-screen TVs, and private bathrooms. Guests can also enjoy beautiful pool views from their own terrace.

Book your stay at Hotel Platino Expo now and experience luxury and convenience in Guadalajara!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 202 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.1
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
M
MELISSA VIRGINIA • solo_traveller • mx
10
Alberca
Pros:

El trato del personal, que no habia mucha gente

Cons:

Le falta mantenimiento a la alberca ya q nos causó muchos rasguños y cortaditas porq le hace falta azulejo mi visita fue el 29 de mayo 2026

2026-06-03 • via Nuitee
M
Monica Eloisa • family_with_children • mx
10
Pros:

buena ubicacion del hotel, la recepcionista muy amable, bonitas instalaciones.

Cons:

creo que solo les hace falta tener restaurante

2026-06-02 • via Nuitee
A
Alejandra • family_with_children • mx
9
Agradable,confortable, volveré otra ves
Pros:

La atención del personal, las instalaciones

Cons:

Los moscos, si tengo muchos piquetes y que el aire acondicionado da directo a la cama

2026-06-01 • via Nuitee
R
Rodriguez Martinez • solo_traveller • mx
8
Pros:

Nada

Cons:

Todo

2026-06-01 • via Nuitee
L
Locena • solo_traveller • mx
10
2026-05-31 • via Nuitee
I
Israel González • solo_traveller • mx
8
Muy agradable lugar
Pros:

La ubicación y el trato del personal

Cons:

La alberca estaba sucia.

2026-05-26 • via Nuitee
Z
Zavala • solo_traveller • mx
10
Cons:

en la publicacion vi que estaba incluido el desayuno y al pagar la reservacion me di cuenta que no lo incluia esa habitacion en especifico

2026-05-20 • via Nuitee
H
Hilda • couple • mx
10
2026-05-14 • via Nuitee
J
Jeshua • solo_traveller • mx
7
Pros:

La ubicacion fue bastante buena, acceso a las plazas comerciales cerca. Facil tomar uber para ir a cualquier lugar. En general limpio.

Cons:

El aire acondicionado no enfrio nada. En general las instalaciones viejas. Sobre todo la cama extremadamente dura e incomoda. No se puede descansar del todo bien. Igualmente la regadera algo incomoda a mi parecer.

2026-05-13 • via Nuitee
M
Martin • extended_group • mx
10
Lugar excelente por la atención del personal. Buena relación Costo:Beneficio
Pros:

La atención excelente del personal.
La comodidad
La limpieza

Cons:

el cafe tenia mal sabor, talvez requiera limpieza la cafetera

2026-05-01 • via Nuitee
Y
YEBRA • solo_traveller • mx
10
2026-04-25 • via Nuitee
D
De la garza • couple • mx
10
Pros:

Todo excelente 👌

2026-04-24 • via Nuitee
D
Diego Damián • solo_traveller • mx
10
Pros:

La recamara estaba muy bien, la alberca y en general el ambiente era muy tranquilo.

Cons:

No poder ver algo de plataformas, ya que la televisión no permite tipo Netflix, es una pequeñez pero estaría bien.

2026-04-20 • via Nuitee
N
Nesbith • family_with_children • mx
10
2026-03-21 • via Nuitee
A
AIDA JANET • extended_group • mx
10
2026-03-20 • via Nuitee
A
Adriana • family_with_children • mx
7
2026-03-10 • via Nuitee
A
Adrian • family_with_children • mx
9
2026-03-08 • via Nuitee
A
Adrian • family_with_children • mx
9
2026-03-08 • via Nuitee
R
Ramon • family_with_children • mx
9
Pros:

Las recepcionistas muy amables gracias por el apoyo

Cons:

Falta un desayuno

2026-02-28 • via Nuitee
J
JCQuiroga • family_with_children • es
8
Pros:

Atencion del personal

Cons:

Aseo muy incomodo

2026-02-27 • via Nuitee