Hyatt House Naples 5th Avenue

Hotels
Hyatt House
9 (2336 reviews)
1345 5th Avenue South , Naples , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Poor breakfast variety
Some rooms need renovation
Noise from nearby activities

Categories

Cleanliness
8.66
The hotel is described as clean, but some rooms need renovation.
Service
9.63
Staff was friendly and helpful in multiple reviews.
Location
10
Numerous reviews praised the excellent central location close to attractions.
Room Quality
9.17
Rooms are spacious, comfortable, and well-equipped.
Amenities
8.12
Amenities like the pool are great, but the breakfast options received negative feedback.
Value for Money
9.65
Many reviews indicated the hotel was not expensive given its location and quality.
Food and Beverage
7.11
Breakfast was often criticized for variety and quality.
Overall Experience
9.66
Overall positive with some notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Luxurious Amenities
Experience ultimate comfort with a 24-hour fitness centre, resort-style pool, and hot tub at Hyatt House Naples/5th Avenue. Relax and unwind in style during your stay.

Modern Room Features
Enjoy modern conveniences such as free WiFi, a 42-inch flat-screen TV, small refrigerator, microwave, and coffee-making facilities in every room. Some rooms even boast a separate seating area for added comfort.

Convenient Dining Options
Indulge in delicious comfort foods, cocktails, and premium beers and wines at Latitude 26, the on-site restaurant. Start your day right with a complimentary breakfast buffet.

Book now to enjoy a luxurious stay at Hyatt House Naples/5th Avenue and explore nearby attractions like Tin City Waterfront shops and Naples Zoo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2336 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 9.17
Amenities: 8.12
Value for Money: 9.65
Food and Beverage: 7.11
Overall Experience: 9.66
L
Leonardo Ruben family_with_children us
8
Not sure about coming back. Not a bad experience but will def try other options in the area
Pros:

The location and the views are excellent. The staff is very friendly. The rooms are OK. The mini fridge worked excellent and it had a microwave so that was definitely great.

Cons:

It's too expensive for what it is in general. Also, they charge a $29 parking fee per night. Also, the pool bar is pretty expensive. All that adds up in the final balance. Also, be ready to be charged an up-front additional for anything you break. But our biggest dissapointment by far was the breakfast. It's not what it used to be, the quality went notably down. The scrambled eggs were kinda liquid, and I saw other people next to me complaining about the same. The bread has a good quality, but the toaster they have is a total failure. You have to put the bread four of five times to have it "toasted". These are the things that make you question about the total value of what you pay. Also, the check-in is at 4 PM so super late, and the checkout is at 11:00 AM

2026-06-13 via Nuitee
A
Andres solo_traveller us
8
Pros:

Breakfast is plentiful and the pool is great

Cons:

Rooms are fine but given what you pay, I expected more

2026-06-13 via Nuitee
J
juan Manuel extended_group ar
9
Hermoso hotel
Pros:

Excelente propiedad

Cons:

Desayunador muy pequeño para tanto huéspedes es ruidoso y desayuno poco variado

2026-06-12 via Nuitee
C
Chris couple us
9
2026-06-11 via Nuitee
E
Eduardo Atilio couple ar
7
Cons:

NO funcionaba el WiFi !!! Increíble en 2026

2026-06-11 via Nuitee
P
Peter couple de
9
Gutes Hotel in guter Lage...immer gerne wieder!
Pros:

Wir sind keine USA Neulinge und waren nun zum 2. Mal in diesem Hotel.
Das Personal ist topp, das Frühstück ist ausreichend und gut, und auch die Zimmer sind in Ordnung und stets sauber.
Und was in den USA öfter mal nicht so gut ist, sind die Duschen. Aber auch hier war alles topp.
Das Team an der Rezeption ist immer sehr freundlich, hilfsbereit und auf zack.

Cons:

Nichts, alles o.k.

2026-06-10 via Nuitee
L
Leon-Leon solo_traveller us
10
2026-06-10 via Nuitee
A
Amarilis couple us
10
2026-06-10 via Nuitee
D
Daniel Naman Cardoso solo_traveller br
7
Pros:

Café da manhã muito bom.

2026-06-09 via Nuitee
C
Carsten couple de
8
2026-06-09 via Nuitee
S
Santiago family_with_children us
8
2026-06-08 via Nuitee
Y
Yuriy couple us
10
Great experience, will come again.
Pros:

Breakfast was good, pool is clean and the bar was amazing. Close proximity to what we were looking to do in Naples.

Cons:

N/A

2026-06-08 via Nuitee
M
MARIA CELINA extended_group ar
7
Pros:

el desayuno normal , poca variedad

Cons:

yo reserve a traves de booking 1 estudio de 01 hab mas living con sofa cama y cocina
me dieron una hab standard con 2 camas dobles
cuando consulte el motivo del cambio , me dijeron que el hotel estaba sold out cuando la reserva la realize hace mas de un mes
si bien no me cobraron los dos dia del parking ( a chequear luego en la tarjeta )
el hotel es bonito , bien ubicado
lastima que estuve en una habitacion que no fue lo que reserve por booking

2026-06-08 via Nuitee
C
Caridad couple us
3
Breakfast included doesn’t guarantee a good exp, you want a comfy bed & a room that smells clean.
Pros:

The breakfast was good. Pool was nice

Cons:

The room smelled really bad like a bag of old Doritos & armpit. I complained about it to hotel management and they sent someone to investigate. They ended up spraying something and to no avail the smell persisted throughout our stay and we were celebrating our 30th yr wedding anniversary. Trust me these weren’t the kind of memories we wanted to have from this stay. The bed was so hard, and the noise from both sides were so loud. Even if we could sleep on that hard uncomfortable mattress, the noise of furniture dropping and loud music at 2:45 am wouldn’t have let us sleep. I thought maybe if management were told they’d compensate us in some way but no one ever reached out to us to help the matter. Worst experience ever! We were happy to leave, next time we will stay at a resort.

2026-06-07 via Nuitee
M
Maria extended_group us
10
Good stay.
Pros:

Well maintained

Cons:

The price on Booking was one and when I get there another.
Breakfast could have more options.

2026-06-06 via Nuitee
R
Raiko solo_traveller us
10
2026-06-06 via Nuitee
M
manuel family_with_children us
10
2026-06-06 via Nuitee
P
Petrolero solo_traveller ar
9
Pros:

Pileta, vista al agua con balcón, desayuno , estacionamiento

Cons:

Mas variedad para el desayuno (frutas ) o similar para los que no comemos harinas etc

2026-06-06 via Nuitee
M
Marelys family_with_children us
5
Cons:

They charge me 284 from my bank account for de deposit I’m still waiting my money back , they never answer my messages and the receptionist was super rude and never resolved my problem

2026-06-06 via Nuitee
C
Carlos Andres couple pe
8
Ok
Pros:

Facilities

Cons:

Billed in soles when rate in USD at an exchange rate which favored the hotel

2026-06-04 via Nuitee