Hotel Kumpeli Spa

Hotels
8.1 (249 reviews)
Muonamiehenkatu 3 , Heinola , fi

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice spa facilities
Cons:
Cleanliness issues noted
Rooms could use updating

Categories

Cleanliness
7.43
Some cleanliness issues noted, including dirty floors and unkempt areas.
Service
8.9
Staff was friendly and accommodating, providing good service.
Location
8.94
Great location with nice views and a quiet atmosphere.
Room Quality
7.39
Rooms were a bit dated but generally clean and comfortable.
Amenities
7.92
Spa and other facilities were good, but a bit worn.
Value for Money
7.88
Good value for the price considering the location and amenities.
Food and Beverage
7.93
Generally good food, but some had issues with quality.
Overall Experience
8.4
Overall a pleasant stay with notable strengths in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:43

Property Description

Scenic River Views and Relaxing Spa
Situated overlooking the picturesque River Kymi, Hotelli Kumpeli offers a tranquil escape just 1 km from central Heinola. Indulge in rooms with private balconies, enjoy Finnish and international cuisine with stunning Tähtiniemi Bridge views, and unwind at the on-site spa with swimming pools, saunas, and a fitness centre.

Outdoor Terrace and Recreational Activities
Guests can savor sunny days on the terrace, taking in the fresh air and beautiful surroundings. For the more adventurous, row boats, Nordic walking sticks, and skis are available for rent, while the staff can assist in arranging exciting activities like fishing and quad bike safaris.

Convenient Amenities and Services
With free Wi-Fi in public areas, a variety of room views, and a helpful staff ready to enhance your stay, Hotelli Kumpeli ensures a comfortable and memorable visit. Book now for a delightful blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 27 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for € 39 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 249 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
J
Johannaxx • solo_traveller • fi
9
2026-06-20 • via Nuitee
N
Natalja • couple • fi
7
Дивное место благодаря местной природе
Pros:

Место отличное, вид просто шикарный!
Спа, если учесть возраст отеля, неплохой

Cons:

Поиехали на «юханус», местный праздник летнего солнцестояния, и люди из бара переместились в свои номера и там громко продолжили праздновать до двух часов ночи, спать было невозможно, никто из персонала не вмешался.., вывод делайте сами: хотите тишины, не приезжайте на праздники 🤷‍♀️, но это, пожалуй, единственный минус..

2026-06-20 • via Nuitee
S
Shannon • couple • au
10
The relaxing feel of the place was second to none. The dining wad also amazing.
Pros:

The spa and sauna facilities were amzing.

Cons:

Nothing

2026-06-20 • via Nuitee
L
Lea • couple • fi
9
2026-06-18 • via Nuitee
H
Hanna • family_with_children • fi
5
Ihan hyvä majoitus.
Pros:

Sijainti ja maisemat olivat hienot.

Cons:

Siisteystaso ei ollut kovin hyvä. Ravintolan ruoka ja aamupala olivat kohtalaiset. Varasimme huoneen kolmelle, mutta huoneessa oli vain kahdelle sänky. Lapsemme nukkui välissämme, sillä huoneessa ei ollut vuodesohvaa.

2026-06-16 • via Nuitee
A
Ari • solo_traveller • fi
7
2026-06-15 • via Nuitee
T
TaPeTu • solo_traveller • fi
9
Cons:

Henkilökuntaa liian vähän,respan vanhempi herrasmies ylityöllistetty.

2026-06-15 • via Nuitee
K
Kumpulainen • solo_traveller • fi
8
Pros:

Kokemus oli hieno

Cons:

Kylpylä oli vähän pieni

2026-06-14 • via Nuitee
M
mirka • couple • fi
8
Viihdyttiin
Pros:

Henkilökunta, spa-alue, ympäristö

Cons:

Huoneessa ei ollut jääkaappia, ei pistokkeita sängyn vieressä, huoneissa ei ilmastointia. Aamupalalla pöytiä ei siivottu, ruuat koko ajan loppu, kun ei ollut henkilökuntaa.

2026-06-14 • via Nuitee
L
Leena • couple • fi
8
Seniorit rentoilivat.
Pros:

Hotelli oli järven rannalla ja terassit viihtyisiä.

Cons:

Huone oli liian kuuma ja parvekkeella ei ollut pöytää.

2026-06-14 • via Nuitee
A
Arja • couple • fi
7
2026-06-14 • via Nuitee
P
Paula • solo_traveller • fi
8
2026-06-13 • via Nuitee
S
Salme • solo_traveller • fi
9
Pros:

Huoneiden tuunaus tehtävä.
Salaattipöytä voisi olla monipuolisempi.
Kiva henkilökunta..

Cons:

Tullessa respassa vain yksi tyttö,kamala kiire Lisää henkilökuntaa siihen.
Huoneavaimet tökkivät,eivät toimineet.
Ruoat:osin hyvät osin huonot.
.

2026-06-12 • via Nuitee
J
Juhana • solo_traveller • fi
10
2026-06-08 • via Nuitee
T
Tapio • couple • fi
8
2026-05-30 • via Nuitee
R
Riitta • solo_traveller • fi
9
2026-05-29 • via Nuitee
T
Teemu • couple • fi
8
2026-05-26 • via Nuitee
J
jari • solo_traveller • fi
7
Cons:

Spa ei ollut avoinna su. Aamusta jolloin sinne olisi ehtinyt. Mainostetaan kuitenkin voimakkaasti spa:ta

2026-05-25 • via Nuitee
T
Toomsalu • solo_traveller • fi
8
Pros:

Väga hea spa ja sauna osasto.Väga ilus koht

Cons:

Hommikusöök kehva valik ja kvaliteet.

2026-05-25 • via Nuitee
M
Marko • couple • fi
9
Pros:

Vaimon kanssa hääpäivää viettämässä. Komea sijainti. Kylpylä on pieni, mutta viihtyisä, enemmän aikuiseen makuun..

2026-05-18 • via Nuitee