Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.35
The reviews indicate issues with cleanliness, stating instances of poor cleaning.
Service
9.85
Guests praised the service, particularly mentioning helpful staff like Erkan and the concierge.
Location
8.85
The hotel is well-located close to a shopping center and mentioned positively in reviews.
Room Quality
8.35
Rooms received mixed reviews; some reported issues with noise but noted upgrades.
Amenities
8.35
Amenities such as 24-hour room service were highlighted positively, though sauna issues were mentioned.
Value for Money
8.35
The price-performance ratio was mentioned as favorable.
Food and Beverage
8.35
Food was generally considered good, but one negative dining experience was noted.
Overall Experience
8.75
Overall, the experience was good with positive staff interactions and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxurious Accommodation with Wellness & Spa Facilities

Ramada Hotel&Suites Istanbul Merter offers a luxurious stay just 8 km from Ataturk Airport. The Oksijen Wellness & Spa Centre provides a rejuvenating experience with a sauna, steam bath, and Turkish bath. Unwind in the indoor pool or stay active in the fitness centre.

Modern Rooms with Dining Options

The rooms feature modern amenities including an LCD TV and minibar. Enjoy a delicious Turkish and international cuisine at Allegro Restaurant, starting your day with a rich buffet breakfast. The café&bar offers refreshing drinks and light snacks throughout the day.

Convenient Location for Shopping and Sightseeing

Located in the textile hub of Merter district, the hotel is close to transportation with Merter Tekstil Merkezi Tram Stop nearby. Explore nearby attractions such as Sultanahmet district and CNR Expo Centre, or indulge in retail therapy at Kale Centre Shopping Mall and Marmara Forum Shopping Centre.

Book now for a delightful stay at Ramada Hotel&Suites Istanbul Merter!

Important information:

Please note that when you book 5 or more rooms, non refundable policy will be applied for reservations.

From Istanbul Airport to the Hotel, the fee is 55 € for up to 6 people,
From Sabiha Gökcen Airport to the Hotel, up to 6 people, the fee is 60 €Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-07-31 until 2026-06-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2272 reviews
Cleanliness: 6.35
Service: 9.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.75
F
Fatih • family_with_children • ch
6
Das Hotel war schön, aber da meine Eltern in der Nähe wohnten, brauchten wir eine Unterkunft. Nächstes Mal schaue ich mi
Pros:

Das personal war immer freundlich und hilfsbereit

Cons:

Ich musste täglich anrufen, weil ständig etwas fehlte. Was wir nicht wussten und gerne darüber informiert worden wären, ist, dass es sehr viele Patienten nach Schönheitsoperationen gab. Es war schwierig zu unterscheiden, ob sie sich in einem Krankenhaus oder einem Hotel befanden. Das gefiel uns gar nicht, da viele Personen Gesichts- oder Brustoperationen hatten. Die harmlosesten waren die mit Haartransplantationen. Viele hatten blutige oder farbige Bandagen. Es gab keine Kleiderordnung, jeder konnte anziehen, was er wollte. Ich würde nicht noch einmal dorthin gehen, wenn ich müsste.

2026-07-24 • via Nuitee
F
Farhad • solo_traveller • iq
7
2026-07-24 • via Nuitee
A
ANATOLII • solo_traveller • ua
10
2026-07-23 • via Nuitee
S
SAFI • solo_traveller • fr
8
2026-07-19 • via Nuitee
M
mohammed zaheer • family_with_children • sa
7
Overall it was a good stay
Pros:

Clean and location

Cons:

Staff

2026-07-18 • via Nuitee
T
Tamim • couple • gb
1
Very bad experience. I am leaving worst off than before going in.
Pros:

Nothing

Cons:

Everything.
Rooms were not clean at all. Cooling was not functional and technician was in my room until 02:00am and i still slept two nights without cooling.
Room was noisy as it had drainage pipe running along and could not sleep due to noise of drainage water running down.

2026-07-17 • via Nuitee
K
Kani • couple • gb
1
The breakfast was good, but the poor cleanliness ruined our stay.
Pros:

The only good thing was the breakfast, the breakfast was amazing. Also a beautiful and good loby.

Cons:

The room was large, but it was not clean. The bed cover and pillowcases were covered with dirt stains that looked like blood stains.

We asked for them to be changed. Although they replaced them, the second set of bed covers was damaged and full of holes.

The towels were very old, worn out, and stained. The worst part was that there was a worm on one of the towels.

I asked for clean, newer towels, but the replacement was even worse. They gave me another towel that was damaged. It was supposed to be white, but it was so old that it looked cream-colored.

I was very disappointed with this experience. I couldn’t believe this was a 5-star Ramada hotel. It is a shame because people trust this brand to provide a certain standard of quality. They need to replace the old duvet covers, towels, and even the curtains with new ones.

2026-07-16 • via Nuitee
I
Ismail • solo_traveller • dz
10
2026-07-14 • via Nuitee
G
gogova • extended_group • bg
9
2026-07-12 • via Nuitee
P
Polya • solo_traveller • bg
10
Pros:

Била съм миналата година там.
Чисто,подредено ,вкусна храна ,перфектна локация . Тази година ми се наложи да кандалирам в последния момент поради личен ангажимент. Веднага приеха!
Прекрасен хотел !

2026-07-08 • via Nuitee
W
Ward • family_with_children • qa
7
2026-07-07 • via Nuitee
Şeyhmus • extended_group • tr
10
2026-07-05 • via Nuitee
A
Alyasaa • couple • om
9
2026-07-04 • via Nuitee
R
Rasha • couple • sa
10
اقامه جميله موظفين استقبال رائعين يحاولون يساعدونك يتكلمون عربي انقليزي
Pros:

المكان نظيف مرتب كلوزي الوانه شوي تجيب الكابه غامقه الاسياب

Cons:

مافيه شطاف
الحمام مافيه تصريف ان كبيت ماء يروج فيه
لما ادق ابي خدمة تنظيف يتاخرون شوي

2026-07-04 • via Nuitee
A
ABDULLAH SAAD AL AWFI • solo_traveller • sa
8
Pros:

طاقم محترم وخدمة جميلة

Cons:

* عدم كفاية عمال نظافة الغرف فيه بعض التقصير يحتاج الاهتمام اكثر

* كةن هناك بعض العمال يشتغلون صيانة وتكسير مما ادى الى ازعاج شديد

* يحتاج مدخل الفندق الى بعض التعديل خاصة للكراسي المتحركة حيث يصعب صعود الدرج لأصحاب الكراسي المتحركة

2026-07-03 • via Nuitee
M
Muonera • extended_group • kw
4
كابوس سيئ
Pros:

ما عجبني ريحه رطوبه بالممرات ماكو تكييف حيل خفيف و حر
الثلاجه ما تشتغل بلغوني ادفع فلوس عشان يشغلونها اهي مفروض من مرافق الغرفه جسمي كله تحسس من ناموس فرش مو حيل نظيفه تجربه خايسه ما قدرت استحمل أكمل مده الحجز وكنسلته

Cons:

يع

2026-06-30 • via Nuitee
M
Merve • couple • tr
5
Pros:

Oda servisi güzeldi isteklerimize uygun yemek getirdiler çalışanlar kibardı

Cons:

Kahvaltı aşırı kötüydü domatesler kirli peynirler kurumuştu çok yüksek şeyler beklemiyorduk ama aç kaldık sabah erken yola çıkacağız diye otelde kahvaltı tercih etmiştik bir şey yiyemedik diğer insanlar da aynı şekildeydi banyoda havlunun üstünde saç vardı yorganda da leke vardı temizlik konusunda rahatsız olduk

2026-06-27 • via Nuitee
H
Haya • family_with_children • se
7
Pros:

Public transportation and a shopping center are just across the street. Breakfast was good.

Cons:

Old facilities, the room could be cleaner.

2026-06-26 • via Nuitee
M
Mohammad • solo_traveller • qa
9
Pros:

The hotel staff are welcoming all the time and helpful all the time All of them. The hotel beautiful in general. The rooms were good size, clean and tidy.
Special thanks to the counter staff. I love you all.

Cons:

The air conditioner was not on the standard I expected. It was little bit warm. Room service delayed few days before providing what we thought as daily service.

2026-06-25 • via Nuitee
H
Huda • solo_traveller • hu
8
2026-06-25 • via Nuitee