Hilton Garden Inn Dubai, Mall Avenue

Hotels
Hilton Worldwide
8.8 (2814 reviews)
22nd St, Al Barsha, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Express check-out
Free beach shuttle
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location for shopping
Helpful and friendly staff
Well-maintained property
Cons:
Limited breakfast choices
Issues with room cleanliness
Unpleasant experience regarding room management

Categories

Cleanliness
8.4
Complaints about linens suggest a need for improvement.
Service
9.2
General sentiment of helpful staff, especially highlighted by positive experiences.
Location
9
Convenient location near shopping areas, though some mentioned surrounding area not being very inviting.
Room Quality
8.7
Well-maintained properties that meet guest expectations.
Amenities
8.7
Fitness center and pool rated positively.
Value for Money
8.7
Pricing reflects the quality of stay, though some guests expected more from breakfast.
Food and Beverage
8.5
Breakfast choices were critiqued, yet overall dining experiences were positive.
Overall Experience
9.2
Many guests expressed a strong willingness to return, highlighting a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:45

Property Description

Luxurious Amenities
Indulge in massages and facials at the spa, and take a dip in one of our 2 outdoor swimming pools. Stay active in our fitness center for a rejuvenating experience.

Gourmet Dining
Savor international cuisine at The Garden Grille, or grab a coffee at the cafe. Enjoy a drink at the bar/lounge or opt for 24-hour room service for a cozy night in.

Convenient Location
Explore nearby attractions like Ski Dubai and Mall of the Emirates within walking distance. Take advantage of our complimentary beach shuttle for some sun and sand relaxation.

Ready to experience ultimate luxury and convenience? Book your stay at Hilton Garden Inn Dubai, Mall Avenue today.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2814 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9.2
K
Karthik extended_group ae
8
2026-06-20 via Nuitee
F
Farhan solo_traveller pk
9
Excellent stay - Lovely Staff - Would love to stay here again
Pros:

Room:
Excellent, noise free, clean, spacious, bright I like the sun light excellent cooling. TV programs were limited.
Location:
Excellent:
Central to MAll / Stores / Mosque / Transportation. Loved it
Breakfast:
N/A

Cons:

Internet reset after 24 hours.
If I am a guest for X days - then it must remain active for the duration.
IT team needs to setup and do their magic.
I was cut off in middle 3 important afternoon meetings.
This needs to be fixed.

2026-06-19 via Nuitee
A
Aslam couple in
8
2026-06-17 via Nuitee
J
Joy couple in
8
Pros:

Very good

Cons:

We have to ask for slipers ,sewing kit like this items.tgen only they will provide .that keeps me u comfortable

2026-06-16 via Nuitee
S
Shaid couple ae
10
2026-06-15 via Nuitee
S
stana9536 solo_traveller it
9
Pros:

location

2026-06-15 via Nuitee
A
Abdulaziz couple qa
10
Pros:

اشكر الموظف بدر على تعاملة

Cons:

لا شيئ

2026-06-15 via Nuitee
A
Abdulla Fuad Hasan solo_traveller bh
10
Pros:

Good hotel very clean

2026-06-14 via Nuitee
D
Driss solo_traveller sa
10
Amazing
Pros:

Miss Aya , the receptionist was very kind, professional and helpful.

Cons:

Nothing

2026-06-13 via Nuitee
K
Khaled extended_group kw
10
2026-06-13 via Nuitee
A
ANAS solo_traveller tr
5
2026-06-11 via Nuitee
S
Siddique solo_traveller pk
10
Pros:

Location and staff

Cons:

All was great

2026-06-09 via Nuitee
A
AKHIL couple ae
10
Pros:

Breakfast, neat and clean rooms

2026-06-08 via Nuitee
S
shahzad solo_traveller au
9
Five star
Pros:

Everything

Cons:

ATM not working

2026-06-08 via Nuitee
A
Akrem solo_traveller it
8
2026-06-07 via Nuitee
E
Ertan solo_traveller tr
9
2026-06-07 via Nuitee
A
Anu Ashok family_with_children ae
9
Excellent location, staffs are pro-active
Pros:

All staffs are excellent

2026-06-02 via Nuitee
L
Laura solo_traveller om
10
2026-06-01 via Nuitee
A
Ahmad family_with_children jo
10
Pros:

فندق جميل وموظفون رائعون جدا

2026-06-01 via Nuitee
T
Tahir solo_traveller gb
6
Pros:

Reception service was excellent
Great location
Room was nice

Cons:

Service at breakfast some rude assistants

2026-05-31 via Nuitee