Hilton Garden Inn Dubai, Mall Avenue

Hotels
Hilton Worldwide
8.8 (2814 reviews)
22nd St, Al Barsha, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Express check-out
Free beach shuttle
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location for shopping
Helpful and friendly staff
Well-maintained property
Cons:
Limited breakfast choices
Issues with room cleanliness
Unpleasant experience regarding room management

Categories

Cleanliness
8.4
Complaints about linens suggest a need for improvement.
Service
9.2
General sentiment of helpful staff, especially highlighted by positive experiences.
Location
9
Convenient location near shopping areas, though some mentioned surrounding area not being very inviting.
Room Quality
8.7
Well-maintained properties that meet guest expectations.
Amenities
8.7
Fitness center and pool rated positively.
Value for Money
8.7
Pricing reflects the quality of stay, though some guests expected more from breakfast.
Food and Beverage
8.5
Breakfast choices were critiqued, yet overall dining experiences were positive.
Overall Experience
9.2
Many guests expressed a strong willingness to return, highlighting a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:45

Property Description

Luxurious Amenities
Indulge in massages and facials at the spa, and take a dip in one of our 2 outdoor swimming pools. Stay active in our fitness center for a rejuvenating experience.

Gourmet Dining
Savor international cuisine at The Garden Grille, or grab a coffee at the cafe. Enjoy a drink at the bar/lounge or opt for 24-hour room service for a cozy night in.

Convenient Location
Explore nearby attractions like Ski Dubai and Mall of the Emirates within walking distance. Take advantage of our complimentary beach shuttle for some sun and sand relaxation.

Ready to experience ultimate luxury and convenience? Book your stay at Hilton Garden Inn Dubai, Mall Avenue today.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2814 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9.2
M
Mohammad solo_traveller mw
7
2026-07-25 via Nuitee
N
Nashibba couple ae
1
Terrible customer care
Pros:

Nothing

Cons:

Stuff

2026-07-25 via Nuitee
عبدالرحمن family_with_children sa
10
اشكر موظف الاستقبال الاستاذ بدر ع معاملته الراقيه
Pros:

قربه من مول الامارات وكذلك توفر جميع الخدمات بالقرب منه

Cons:

لاشي

2026-07-24 via Nuitee
C
CLAUDIO solo_traveller it
9
Ottimo per lavoro e relax
Pros:

La pulizia

2026-07-24 via Nuitee
F
Faisal family_with_children ae
7
2026-07-24 via Nuitee
T
TheGiero solo_traveller us
7
2026-07-24 via Nuitee
M
mahmoud solo_traveller eg
8
Pros:

Cleanliness and fresh smell of the room

2026-07-23 via Nuitee
S
Sreenivas extended_group qa
7
2026-07-22 via Nuitee
A
Ahmed family_with_children om
9
2026-07-22 via Nuitee
M
Mary Joy couple ae
9
2026-07-21 via Nuitee
J
Javed couple it
10
Highly recommended
Pros:

Super good place to stay

Cons:

Only the pillows are not good

2026-07-21 via Nuitee
L
Levent solo_traveller tr
10
2026-07-21 via Nuitee
A
ATIF solo_traveller ae
10
2026-07-20 via Nuitee
حسن couple se
8
موظف الاستقبال الاخ مصطفى اخلاق وادب رائع
Pros:

قرب الهوتيل على الامارات مول
والمترو

2026-07-19 via Nuitee
S
Suraj couple in
9
Overall great stay everything was par excellence
Pros:

Breakfast was great, staff were very attentive and helpful in the dining area, room staff really helpful especially Bassam very nice person loved his attitude. There were 2 other staff i dont remember their names. Stayed for 7 days and loved it

Cons:

My booking said the king room had a bath tub which was not there and i was told by the front office those rooms dont have a tub so that was disappointing but didnt not compromise my stay

2026-07-19 via Nuitee
A
Ahmed couple sa
9
2026-07-19 via Nuitee
J
James Oldren couple in
10
2026-07-19 via Nuitee
M
Mohamed Malek solo_traveller ae
9
2026-07-18 via Nuitee
A
Ameer couple bh
8
2026-07-18 via Nuitee
C
Cader couple mu
10
2026-07-17 via Nuitee