Krystal Urban Guadalajara

Hotels
9 (488 reviews)
Av. López Cotilla No. 2077, Col. Arcos Vallarta , Guadalajara , MX
+52 33 3679 3787

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Clean facilities
Cons:
Cleanliness issues
High breakfast prices
Old towels

Categories

Cleanliness
8.46
Several reviews mention issues with cleanliness, particularly regarding dusty rooms and unclean bathrooms.
Service
9.43
Positive comments highlight the friendliness of the staff and good service, though some cleaning issues were noted.
Location
9.97
The hotel location is frequently praised as excellent and convenient.
Room Quality
8.92
Rooms are generally described as spacious and comfortable despite some concerns about maintenance.
Amenities
8.45
Amenities are adequate, but lack of mini-fridges and old towels were noted as drawbacks.
Value for Money
8.91
Value rating is impacted by some complaints about breakfast prices and reservation price increases.
Food and Beverage
8.46
The quality of the food received mixed feedback, especially regarding breakfast prices.
Overall Experience
9.43
Overall positive experiences reported with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Modern Accommodations

Krystal Urban Guadalajara offers stylish rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom equipped with complimentary toiletries and a hair dryer.

Convenient Location

Situated just a short distance from Guadalajara Cathedral and various universities, our hotel provides easy access to key attractions in the city. Guests can also explore the vibrant Abastos Guadalajara Farmer's Market located nearby.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay. Experience top-notch hospitality and make the most of your visit to Guadalajara at Krystal Urban Guadalajara.

Book your stay now and enjoy a memorable experience at Krystal Urban Guadalajara!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

9
Based on 488 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
carlos • solo_traveller • es
10
Pros:

Trato de la gente

Cons:

Irme

2026-09-03 • via Nuitee
A
aagnoletti • solo_traveller • br
8
2026-08-26 • via Nuitee
H
Hernandez • family_with_children • mx
9
Hotel comodo, bonito y limpio. Lo recomiendo.
Pros:

Me gustó la limpieza, la decoracion y la tranquilidad. Son muy amables todo el personal, me entregaron las habitaciones muy rápido, hay amenidades y restaurantes muy cerca, es la tercera vez que me hospedo alli.

Cons:

No me gustaron las camas, me encontré un cabello en las sabanas y las almohadas son muy incomodas, todo lo demas esta super bien.

2026-08-25 • via Nuitee
M
Martinez • extended_group • us
10
2026-08-24 • via Nuitee
A
Antonio • solo_traveller • mx
10
2026-08-21 • via Nuitee
M
Marquez Lopez • couple • mx
10
excelente
Pros:

siempre regresamos es un excelente hotel, bien ubicado y con muy buen servicio

Cons:

no aplica

2026-08-21 • via Nuitee
J
JORGE • solo_traveller • mx
7
Pros:

La ubicación y amabilidad de la gente

Cons:

Las almohadas nada comodas

2026-08-08 • via Nuitee
K
Karim • solo_traveller • mx
10
2026-08-08 • via Nuitee
J
Jeu Alejandro • family_with_children • mx
10
All good
Pros:

Limpio bonito

Cons:

All good

2026-08-04 • via Nuitee
M
Matteo • solo_traveller • it
8
Comfort and well positioned
Pros:

The position is really nice, far from the noise of the center, but close enough to have everything you need meters away. The rooms are clean and spacious.

Cons:

It would be nice to have the possibility to open the window in the room.

2026-07-25 • via Nuitee
C
Carlos • family_with_children • us
10
Best place tostay in Guadalajara with Family
Pros:

This place is modern, has parking and it's a on the best location. La Minerva is steps aways and you have Centro Magno just in front of you. Beds were comfy and room very nice.

Cons:

Nothing at all. All was perfect!

2026-07-22 • via Nuitee
R
Rhoades • couple • us
10
Excellent one night stay
Pros:

It was very clean. Beds are very comfortable.

2026-07-08 • via Nuitee
M
Mena • couple • us
5
Overpriced for what you get.
Pros:

The only nice thing about this hotel is its location. It’s close to anywhere you’d like to go in Guadalajara.

Cons:

The hotel is way overpriced for what it’s worth. The rooms are small. They don’t provide you with any wash cloths or any toiletries. The iron would not heat up. The pillos are small and thin.

2026-06-29 • via Nuitee
S
Sierra • family_with_children • mx
10
Muy buena
Pros:

La ubicación, la limpieza y la amabilidad del personal

2026-06-22 • via Nuitee
Z
zhen • extended_group • cn
9
2026-06-07 • via Nuitee
S
Sara Alicia • couple • mx
7
comodo
Pros:

la limpieza

Cons:

los climas no funcionan

2026-06-04 • via Nuitee
M
María Fernanda • solo_traveller • mx
10
2026-06-02 • via Nuitee
I
Iván Alonso • couple • mx
10
2026-06-02 • via Nuitee
J
Jessie Joana • couple • ca
9
2026-05-23 • via Nuitee
S
Soledad • family_with_children • us
8
The area made us feel comfortable
Pros:

Location was good

Cons:

Having the staff not having recomendaciones for places to go eat specific Mexican dishes was a bad thing.

2026-05-16 • via Nuitee