Krystal Urban Guadalajara

Hotels
9 (476 reviews)
Av. López Cotilla No. 2077, Col. Arcos Vallarta , Guadalajara , mx
+523336793787

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Clean facilities
Cons:
Cleanliness issues
High breakfast prices
Old towels

Categories

Cleanliness
8.46
Several reviews mention issues with cleanliness, particularly regarding dusty rooms and unclean bathrooms.
Service
9.43
Positive comments highlight the friendliness of the staff and good service, though some cleaning issues were noted.
Location
9.97
The hotel location is frequently praised as excellent and convenient.
Room Quality
8.92
Rooms are generally described as spacious and comfortable despite some concerns about maintenance.
Amenities
8.45
Amenities are adequate, but lack of mini-fridges and old towels were noted as drawbacks.
Value for Money
8.91
Value rating is impacted by some complaints about breakfast prices and reservation price increases.
Food and Beverage
8.46
The quality of the food received mixed feedback, especially regarding breakfast prices.
Overall Experience
9.43
Overall positive experiences reported with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Modern Accommodations

Krystal Urban Guadalajara offers stylish rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom equipped with complimentary toiletries and a hair dryer.

Convenient Location

Situated just a short distance from Guadalajara Cathedral and various universities, our hotel provides easy access to key attractions in the city. Guests can also explore the vibrant Abastos Guadalajara Farmer's Market located nearby.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay. Experience top-notch hospitality and make the most of your visit to Guadalajara at Krystal Urban Guadalajara.

Book your stay now and enjoy a memorable experience at Krystal Urban Guadalajara!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 476 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Mena • couple • us
5
Overpriced for what you get.
Pros:

The only nice thing about this hotel is its location. It’s close to anywhere you’d like to go in Guadalajara.

Cons:

The hotel is way overpriced for what it’s worth. The rooms are small. They don’t provide you with any wash cloths or any toiletries. The iron would not heat up. The pillos are small and thin.

2026-06-29 • via Nuitee
S
Sierra • family_with_children • mx
10
Muy buena
Pros:

La ubicación, la limpieza y la amabilidad del personal

2026-06-22 • via Nuitee
Z
zhen • extended_group • cn
9
2026-06-07 • via Nuitee
S
Sara Alicia • couple • mx
7
comodo
Pros:

la limpieza

Cons:

los climas no funcionan

2026-06-04 • via Nuitee
M
María Fernanda • solo_traveller • mx
10
2026-06-02 • via Nuitee
I
Iván Alonso • couple • mx
10
2026-06-02 • via Nuitee
J
Jessie Joana • couple • ca
9
2026-05-23 • via Nuitee
S
Soledad • family_with_children • us
8
The area made us feel comfortable
Pros:

Location was good

Cons:

Having the staff not having recomendaciones for places to go eat specific Mexican dishes was a bad thing.

2026-05-16 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-05-15 • via Nuitee
L
Lilibeth • couple • mx
9
2026-05-09 • via Nuitee
S
Susana • extended_group • mx
9
2026-05-04 • via Nuitee
S
SONIA • solo_traveller • us
10
2026-05-01 • via Nuitee
G
Guillermo • couple • mx
8
Cumple para lo que lo necesitamos
Pros:

ubicación

2026-04-24 • via Nuitee
M
Martín • solo_traveller • mx
9
2026-04-11 • via Nuitee
A
Albenia • family_with_children • mx
10
2026-04-09 • via Nuitee
S
Sonia • family_with_children • mx
10
2026-03-31 • via Nuitee
R
Roberto • solo_traveller • us
9
Great hotel
Pros:

Location, service

Cons:

Mattress, restaurant menu

2026-03-21 • via Nuitee
P
PAULA • solo_traveller • mx
10
Excelente
Pros:

Ubicación , instalaciones , limpieza

Cons:

Nada

2026-03-12 • via Nuitee
S
Sergio • extended_group • us
7
2026-03-10 • via Nuitee
B
Belinda perez • couple • mx
9
muy bien
Pros:

excelente ubicacion, buen trato

2026-03-07 • via Nuitee