Hotel Santorini Casablanca Resort

Hotels
•
Santorini/Regency Hotels
6.6 (1832 reviews)
Kilómetro 17 vía Ciénaga, Santa Marta, Magdalena, 110121 , Santa Marta , CO
57-5-4329400

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Facilities

Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great beach access
Friendly staff and good service
Calm and relaxing environment
Cons:
Cleanliness issues
Far from town
Expensive food options

Categories

Cleanliness
5.56
Several reviews mention issues with cleanliness and maintenance.
Service
8.53
Positive remarks about courteous and attentive staff.
Location
6.57
Mixed reviews; some mention it being far from other places, though it's noted as a calm area.
Room Quality
6.02
Mention of dampness in rooms and outdated furniture.
Amenities
7.05
Private beach and peaceful surroundings, but some facilities require improvement.
Value for Money
5.51
High pricing noted for food and services, seen as taking advantage of the location.
Food and Beverage
6.56
Food quality is praised, but pricing and limited options are concerns.
Overall Experience
7.03
Guests enjoyed the stay but noted significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Scenic Waterfront and Poolside Relaxation
Immerse yourself in the serene beauty of the private beach or lounge by the outdoor pool. Feel the stress melt away as you enjoy these recreational amenities.

Culinary Delights & Beverage Choices
Indulge in international cuisine at Restaurante S. Casablanca or opt for room service. Sip on refreshing drinks at the bar/lounge or beach bar - a perfect way to unwind during your stay.

Comfortable Accommodations and Convenient Services
Stay in one of the 30 well-equipped guestrooms featuring modern amenities. Benefit from complimentary Wi-Fi, LCD TVs, and rainfall showers. With express check-in/out and airport shuttle service, your stay will be hassle-free.

Plan your escape to Hotel Santorini Casablanca Santa Marta and experience seaside luxury at its finest.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.6
Based on 1832 reviews
Cleanliness: 5.56
Service: 8.53
Location: 6.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.03
D
Diosa • couple • co
10
Espectacular todo bello súper ambiente las personas q atienden
Pros:

Súper

2026-06-20 • via Nuitee
J
JULIETTE • solo_traveller • co
9
Pros:

La comida súper deliciosa y bien presentada. La limpié de las instalaciones y el servicio del personal excelente, buena actitud

Cons:

El horario de playa es hasta las 6 pm. Se podría considerar extenderlo

2026-06-17 • via Nuitee
A
Acevedo • solo_traveller • co
10
2026-06-17 • via Nuitee
D
Diana Carolina • solo_traveller • co
9
Muy agradable y tranquilo
Pros:

La comida es Buena, el menú variado.

Cons:

Le hace falta un lugar de ambiente en la noche. Una cafeteria o un bar

2026-06-11 • via Nuitee
C
Cristian • solo_traveller • co
9
2026-06-10 • via Nuitee
N
Nohora • family_with_children • co
9
Muy agradable
2026-06-10 • via Nuitee
D
Diana Carolina • couple • co
6
Pros:

La playa privada, el mini market

Cons:

Cierran los restaurantes demasiado temprano
La habitación no estaba en buen estado, tenía un olor extraño

2026-06-08 • via Nuitee
F
francisco haner • solo_traveller • co
9
Pros:

La tranquilidad. Desayunos muy buenos

Cons:

Mas variedad de comidas

2026-06-07 • via Nuitee
J
Jazz1973 • solo_traveller • co
10
Pros:

Su amabilidad, que encuentras todo en un solo lugar.

Cons:

Todo muy bien.

2026-06-07 • via Nuitee
A
Angie • solo_traveller • co
8
Pros:

Que tuviera playa privada sin vendedores ambulantes, la tranquila y la vista.

Cons:

Un poco vieja las instalaciones pero todo funcional, no dieron ni una botella de agua gratis ni había dispensador de agua.

2026-06-02 • via Nuitee
A
Analia • solo_traveller • ec
5
Pros:

Su personal fue amable

Cons:

Ubicación , instalaciones

2026-05-29 • via Nuitee
J
JUAN • couple • co
10
Muy agradable
Pros:

Todo

Cons:

Restaurante cierra muy temprano

2026-05-28 • via Nuitee
J
JUAN • solo_traveller • co
10
Agradable
Pros:

Todo

Cons:

Restaurante cierra temprano

2026-05-28 • via Nuitee
E
Elisarai • couple • co
9
2026-05-28 • via Nuitee
J
JUAN • family_with_children • co
10
Hotel hermoso
Pros:

Todo

Cons:

Restaurante cierra temprano

2026-05-28 • via Nuitee
M
mauricio_montes • family_with_children • co
8
descanso
Pros:

El hotel tiene muchas zonas comunes lo que permite poder cambiar de lugar, no aburrirse, disfrutar diferentes piscinas y espacios.
el parque del agua es un espacio muy lindo, la playa privada genera mucha tranquilidad para el descanso y disfrutar del mar

Cons:

La carta es muy limitada, es una sola carta para todas las comidas, la comida se demora mucho y no es la merjor relación calidad-precio. Esto se puede mejorar teniendo en cuenta que por la ubicación del hotel es dificil salir a cenar a otros sitios

2026-05-26 • via Nuitee
H
Herrera Mikan • solo_traveller • co
9
Pros:

La playa

2026-05-26 • via Nuitee
M
Michel • couple • ca
3
Nous n’avons annulé notre séjour.
Cons:

Il y avait un laissé allé des lieux

2026-05-26 • via Nuitee
P
Perez • solo_traveller • co
10
Pros:

Atención del personal y la comodidad de las instalaciones

2026-05-26 • via Nuitee
I
Ivonne • couple • co
5
Cons:

Las instalaciones están en mal estado, el precio es bastante alto para la calidad de las habitaciones, el inodoro del baño no servia y avisamos 3 veces y nunca fueron a arreglarlo nos tocaba usar el de la recepción.

2026-05-25 • via Nuitee