Queen Palace Hotel

Hotels
Al Muroor Road, Abu Dhabi, UAE , Abu Dhabi , ae

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Nice view
Good location
Cons:
Cleanliness issues
Poor service quality
No amenities

Categories

Cleanliness
6.7
Some reviews indicate cleanliness issues, with dirty rooms and missing items.
Service
8.2
Mixed reviews regarding service; some staff were mentioned positively while others received criticism.
Location
8.7
Generally praised for its good location, though sometimes impacted by noise.
Room Quality
7.2
Several complaints regarding old facilities and poor maintenance.
Amenities
5.7
Lack of essential amenities such as towels and inconsistent Internet service noted.
Value for Money
7.2
Guests expressed that the value did not match the price paid.
Food and Beverage
6.2
Breakfast options were limited and not satisfactory according to guest feedback.
Overall Experience
7.7
Overall mixed feelings with some positive experiences but many issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:24

Property Description

Welcome to Queen Palace Hotel, the perfect retreat for travelers seeking comfort and convenience in the heart of Abu Dhabi.

Modern Comfort: Enjoy complimentary WiFi throughout the property and relax in well-appointed rooms featuring flat-screen TVs, ensuring you stay connected and entertained during your visit.

On-Site Dining: Savor delightful meals at our on-site restaurant, where culinary delights await to tantalize your taste buds, offering you a chance to indulge without leaving the hotel.

Convenient Accessibility: With a 24-hour front desk, car hire services, and proximity to popular attractions like Al Wahda Mall and Qasr al-Hosn, your experience at Queen Palace Hotel is effortlessly convenient.

Don’t miss out on an unforgettable stay—book your room at Queen Palace Hotel today!

Important information:

Please note that private parking is available at a surcharge.

The swimming pool is available in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 7.2
Amenities: 5.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 7.7
A
adhikari solo_traveller ae
5
Pros:

No tissue paper,no towel washroom no drink water

Cons:

I don't like before good

2026-08-06 via Nuitee
V
Vishnu solo_traveller ae
5
2026-08-05 via Nuitee
A
Atif solo_traveller ae
5
2026-08-04 via Nuitee
M
Maged solo_traveller eg
2
2026-08-03 via Nuitee
E
Edwin couple ae
9
2026-08-03 via Nuitee
S
sebucao couple ae
10
The view is nice
Pros:

Clean and comforting

2026-08-02 via Nuitee
V
velementsspa couple ae
1
very bad I need to check out myself 5am
Pros:

its cozy

Cons:

the ac is very noisy, I ask the reception to send the maintenance and they did but he didnt fix it and its hot and niosy, and most specially the maintenance remove my bag from the chair without my permission and while wearing shoes he go on the top of the chair

2026-07-25 via Nuitee
P
Peter solo_traveller ae
9
2026-07-25 via Nuitee
N
Nazim solo_traveller ca
3
2026-07-25 via Nuitee
M
Mohamedelmurtada couple ae
10
2026-07-25 via Nuitee
A
Alnoor solo_traveller ae
2
Pros:

نظافة الممر ورايحته الطيبة

Cons:

لم يكن هناك أي مناشف في الغرفة وليس هناك مناديل أيضآ، وموظفات الإستقبال الفلبينيات جدآ بطيئات في التسجيل ويتحدثوا عن النزيل بلغتهم ويضحكون أسلوب ابدأ مش برفيشنال، وعندما إتصلت بهم من الغرفة لكي يحضرون المناشف قالوا ليس هناك مناشف وجميعها في المغسلة، ومقعد الحمام من تحت فيه تسريب، وغير ذلك لم أطلب غرفة فيها بار مع ذلك وضعوني فيها وكان هناك بسكويت وشيبش في الغرفة وعندما تناولتها اخبروني في الإستقبال بأنني يجب أن أدفع حقها والمبلغ كان 50 درهم!!!
خلاصة القول بأني الفندق جميل وفي موقع وسط والنظافة في الممرات فقط وليست في الغرف وموظفين الإستقبال بحاجة إلى مزيد من التدريب

2026-07-25 via Nuitee
K
Khair couple ae
4
2026-07-23 via Nuitee
J
Junaid solo_traveller ae
8
2026-07-21 via Nuitee
A
Abdullrahman extended_group ae
5
Pros:

للاسف التكييف كان تعبان و طلبت من الاستقبال حل المشكله يس للأسف التطنيش كان هو الرد

2026-07-20 via Nuitee
M
Maylen couple ph
4
2026-07-19 via Nuitee
C
Charbel solo_traveller ae
5
Cons:

first i got a room at fourth floor so bad in cleanup and the AC is not working good as well as the moisture and the rot are so obvious and seen in front of the grille at ceiling. After complained to the receptionist, they changed my room. Regarding the breakfast, it is so bad.

2026-07-15 via Nuitee
G
Geraldine couple ae
1
No good dis appointed
Pros:

Location

Cons:

I booked 2 rms last Saturday July 11 to 12 . As early as 6 am the hotel cleaning service keep knocking at the door of my friend rm 806. We r upset of what happened because we chk in to relax and at 6 a.m he will disturbed my friend just to clean the room . Pls . Give me update about it . And the receptionist said she will update me and send me the email but until today there’s no email from them

2026-07-14 via Nuitee
N
Nasser couple ae
5
could be better
Pros:

simple

Cons:

bad equpment

2026-07-12 via Nuitee
E
Elfeky solo_traveller ae
10
2026-07-11 via Nuitee
M
Muyanja couple ae
5
Why asking 150 aed after my online booking confirmed
Pros:

Break fast not on mi booking unfortunately the receptionist asked me 150aed before entering room and others not asked, why ?

Cons:

Asking extra 150aed after online booking was necessary when not shown on the booking yet!!!! 😕😕😞😞

2026-07-11 via Nuitee