Queen Palace Hotel

Hotels
•
Independent
7.2 (1730 reviews)
Muroor Road, Abu Dhabi, 109148 , Abu Dhabi , AE
971-2-2057000

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Facilities

Fitness facilities
Proposal/romance packages available
Free WiFi
Swimming pool
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Nice view
Good location
Cons:
Cleanliness issues
Poor service quality
No amenities

Categories

Cleanliness
6.7
Some reviews indicate cleanliness issues, with dirty rooms and missing items.
Service
8.2
Mixed reviews regarding service; some staff were mentioned positively while others received criticism.
Location
8.7
Generally praised for its good location, though sometimes impacted by noise.
Room Quality
7.2
Several complaints regarding old facilities and poor maintenance.
Amenities
5.7
Lack of essential amenities such as towels and inconsistent Internet service noted.
Value for Money
7.2
Guests expressed that the value did not match the price paid.
Food and Beverage
6.2
Breakfast options were limited and not satisfactory according to guest feedback.
Overall Experience
7.7
Overall mixed feelings with some positive experiences but many issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:24

Property Description

Luxurious Amenities
Indulge in onsite body treatments and stay fit in the fitness center. Enjoy complimentary Wi-Fi, gift shops, and a hair salon for a relaxing stay.

Dining and Socializing
Dine in the hotel restaurant or grab snacks at the coffee shops. Unwind at one of the 7 bars/lounges or mingle at the daily complimentary reception.

Convenience and Comfort
Take advantage of room service, dry cleaning services, and a 24-hour front desk. Relax in one of the 93 air-conditioned rooms with minibars and free Wi-Fi.
With a stay at Queen Palace Hotel, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Mall and Abu Dhabi Corniche. Book now for a lavish experience in Abu Dhabi city center.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.2
Based on 1730 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 7.2
Amenities: 5.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 7.7
F
Flores • family_with_children • ae
7
Pros:

no utesil inside the room no small lotion soap in the bath room.

Cons:

put utesil and small soap and small lotion

2026-07-03 • via Nuitee
B
Boussouar • couple • ae
10
2026-07-03 • via Nuitee
A
Akash Mishra • solo_traveller • in
10
2026-06-30 • via Nuitee
S
Sagar • solo_traveller • ae
8
2026-06-29 • via Nuitee
T
TAO • couple • ae
1
2026-06-29 • via Nuitee
N
nalini • solo_traveller • ae
7
2026-06-28 • via Nuitee
J
Judson • extended_group • ae
1
2026-06-27 • via Nuitee
M
Mohamed • couple • ae
8
2026-06-27 • via Nuitee
S
Sadu • couple • ae
7
2026-06-26 • via Nuitee
B
bader • couple • om
8
2026-06-26 • via Nuitee
N
nalini • solo_traveller • ae
1
Pros:

only like staff behaviour...
I get Room Ac not warking...
No Shaver Jell

2026-06-21 • via Nuitee
N
Naseer • solo_traveller • ae
5
2026-06-21 • via Nuitee
R
Raj • couple • ae
1
Pros:

Break fast was not good , it was not a buffet breakfast setup. We have ordered based on the menu , we waited for the order for long as per the chef is busy with online orders. Very poor , not at all recommended

Cons:

Rude night time Duty manager , asked for additional 150 deposit and room was not ready even we reach the property at 11 pm. Very congested parking facility even we paid 20 AED.

2026-06-21 • via Nuitee
M
Mortezo • couple • ph
6
Its okay.
Pros:

Swimming pool.

Cons:

They not allowing the visitor even for hour to visit the person who booked the room. And there is no coffee refilled.

2026-06-18 • via Nuitee
N
nalini • solo_traveller • ae
10
2026-06-16 • via Nuitee
J
Jela • solo_traveller • ae
2
Pros:

Not gOod

Cons:

All

2026-06-15 • via Nuitee
G
Gamel • solo_traveller • ae
10
2026-06-12 • via Nuitee
زايد • couple • ae
9
2026-06-11 • via Nuitee
H
Hazel • couple • ae
8
Was good
Pros:

Its near to city

Cons:

Only few towel

2026-06-06 • via Nuitee
A
Abdallah • couple • ae
8
2026-06-03 • via Nuitee