Southern Cross Inn Matsumoto

Hotels
8.3 (529 reviews)
Ote 4-9-3 , Matsumoto , JP
+81 263-35-6007

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.63
Multiple mentions of cleanliness issues such as mould and dirt.
Service
9.1
Numerous sentiments highlighting friendly and helpful staff.
Location
9.14
Many reviews emphasize the hotel's proximity to attractions such as Matsumoto Castle.
Room Quality
7.09
Comments about outdated rooms and some discomfort in facilities.
Amenities
8.12
Amenities are generally satisfactory but with some room for improvement.
Value for Money
8.58
Value is considered good for the price, despite some issues.
Food and Beverage
8.13
Breakfast options considered decent with local flavors.
Overall Experience
8.6
Guests had a generally pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:50

Property Description

Convenient Location
Southern Cross Inn Matsumoto is ideally situated just 1 km from Matsumoto Station, making it a perfect choice for travelers. The proximity to attractions like The Japan Ukiyo-e Museum and Matsumoto Castle adds to the convenience of staying at our 2-star hotel.

Comfortable Accommodation
Our air-conditioned rooms are designed to provide a comfortable stay, featuring free WiFi, private bathrooms, flat-screen TVs, and cozy bed linen. Whether you're here for leisure or business, each room with a desk ensures a relaxing environment.

Exceptional Services
Enjoy a delightful buffet breakfast every morning and benefit from our multilingual staff who are ready to assist you with valuable information about the area. The complimentary use of bikes adds to the charm of exploring the surroundings effortlessly.

Book your stay at Southern Cross Inn Matsumoto for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MMJ

Location

Guest Reviews

8.3
Based on 529 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
あくあ • solo_traveller • jp
8
Pros:

安くて良かったです

Cons:

なし

2026-09-19 • via Nuitee
S
seiji • solo_traveller • jp
5
まあまあ
Pros:

安かった

Cons:

駐車場がない

2026-09-15 • via Nuitee
J
Junko • extended_group • jp
8
立地最高！！
Pros:

立地が最高に良い！
松本城にも、観光メイン通りにもとても近く2〜3分あれば行ける！
コスパも最高に良い！また利用したい。

Cons:

お茶を部屋で作りたいときに、お水が水道水しかなくて、ティファールのポットが備えてあったが美味しくなかった。
そこだけ残念💦フロント近くにミネラルウォーターのサーバーが置いてあると良いなと思う。

2026-09-12 • via Nuitee
H
Hisaki • extended_group • jp
10
ここで宿泊できて良かったです。
Pros:

時間よりかなり早めにチェックインすることになったのですが、丁寧なご対応をしていただきまして、旅がほっこりしました。

Cons:

特にないです。

2026-09-12 • via Nuitee
W
Watanabe • solo_traveller • jp
10
2026-09-08 • via Nuitee
K
Kamila • couple • pl
8
2026-09-07 • via Nuitee
U
umihiko • solo_traveller • jp
5
他に予約できなかったのでやむを得ず。
Pros:

コーヒー無料サービス、駐車場が近い

Cons:

水回りがお粗末、このホテルにしては値段が高すぎる

2026-08-30 • via Nuitee
J
Jorge • solo_traveller • au
9
Great location and all you need for your staying.
Pros:

Location was incredible, literally steps away from Matsumoto Castle. Also it's located within a very local neighborhood, full of cool little gem, cafes, bars, restaurants. Walking distance to the main spots such as Nakamachi and Nawate.

Hotel was simple, exactly what you expect. But staff was great, very professional.

Room was nice, small and how I expected for the location. I wouldn't stay in the room I got as a couple because it's very small for two.

Cons:

There's not much I can think of, everything met the expectations I had. There was not even a single moment that I had something to complain about.

2026-08-30 • via Nuitee
Y
Yuuki • family_with_children • jp
8
2026-08-26 • via Nuitee
M
MIO • solo_traveller • jp
8
お得感がありました
Pros:

いろいろと揃っていました。スタッフの方も感じよく、立地もよし。駐車場も停めることができました。

Cons:

お値段を考えると、お安く泊まらせていただいて特にないです。

2026-08-23 • via Nuitee
D
DAISUKE • family_with_children • jp
6
2026-08-19 • via Nuitee
M
MAKI • extended_group • jp
10
すごくよかった
Pros:

フロントの方は優しい
部屋は広々！バストイレはセパレート
おまけに浴槽ありで湯船にゆっくり浸かれるのは
歩く旅には最高でした

Cons:

特になし

2026-08-18 • via Nuitee
E
Eri • family_with_children • jp
8
楽しい家族旅行
Pros:

松本城や博物館に近く、行動しやすかったです。部屋の窓から松本城も見えました。

Cons:

とくになし

2026-08-17 • via Nuitee
安藤 • solo_traveller • jp
5
2026-08-13 • via Nuitee
N
naoyuki • couple • jp
8
2026-08-11 • via Nuitee
K
koji • couple • jp
8
2026-08-03 • via Nuitee
E
Esther María • solo_traveller • es
9
Pros:

Excelente ubicación y personal muy amable

2026-07-22 • via Nuitee
H
Hideo • extended_group • jp
8
2026-07-22 • via Nuitee
K
Kundina Irene • solo_traveller • nl
6
2026-07-17 • via Nuitee
W
Watanabe • solo_traveller • jp
7
2026-07-17 • via Nuitee