Americas Best Value Inn-Knoxville East

Hotels
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America Best Value Inn
7.7 (1166 reviews)
1550 Cracker Barrel Lane , Knoxville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location near highway/interstate
Generally clean rooms and public areas
Friendly/helpful staff mentioned by many
Comfortable beds and good pillows
Good value/price for a budget stay
Safe with free parking
Cons:
Limited breakfast offerings (sparse, little juice/milk)
No in-room coffee pots reported by multiple guests
Occasional rude or abrasive front desk staff; smoking at entrance reported
Noise issues: thin walls, slamming doors, noisy bed frames
Some room maintenance issues (broken fridge, rusty vents, awkward tub)

Categories

Cleanliness
8.4
Multiple guests repeatedly note rooms, hallways and breakfast areas were clean and the hotel smelled nice on entry; a few mentions of rusty vents/sprinkler and cigarette smell in the lobby, but these did not appear to affect room cleanliness.
Service
7.6
Many reviews praise friendly, helpful receptionists (named staff called out positively), accessible first-floor accommodations; several reports of rude or abrasive front-desk staff and one who smoked at the entrance create mixed sentiment.
Location
8.9
Frequently cited as a strong point: close to the interstate/highway and convenient to downtown; guests repeatedly call it a great location for a budget stop.
Room Quality
7.1
Beds and pillows described as very comfortable by several guests, but there are repeated issues: noisy metal bed frames, thin walls/TV noise, small rooms, awkward tub shape, broken fridge in one report and missing in-room coffee pots.
Amenities
6.5
Limited amenities overall: no in-room coffee pots commonly noted, minimal breakfast offerings, lack of seating/tables in breakfast area and occasional broken fridge; parking and basic safety were positives.
Value for Money
8.9
Many guests state the hotel is cost-effective or good value for the price (last-minute deals, budget friendly), making value perception a strong positive.
Food and Beverage
6.6
Breakfast repeatedly described as sparse or 'pitiful' (coffee, pancakes/waffles, oatmeal); complaints about no juice/milk and limited hot items, though some guests appreciated having any breakfast at a budget rate.
Overall Experience
7.6
Generally positive overall stays: clean, safe, convenient and comfortable for short stays, with several standout friendly staff; offset by occasional service issues, limited breakfast and some room-quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:23

Property Description

Convenient Location
Situated just a short distance from popular attractions like the Knoxville Zoo and Botanical Garden, Americas Best Value Inn-Knoxville East offers easy access to the best of the city.

Amenities for Comfort
With an outdoor pool, free WiFi, and pet-friendly rooms, guests can enjoy a comfortable stay with all the necessary conveniences provided.

Guest Services
From a 24-hour front desk to complimentary parking and laundry facilities, our dedicated staff ensure that guests have a seamless and enjoyable experience during their stay.

Book your stay at Americas Best Value Inn-Knoxville East now to experience a convenient and comfortable stay in Knoxville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.7
Based on 1166 reviews
Cleanliness: 8.4
Service: 7.6
Location: 8.9
Room Quality: 7.1
Amenities: 6.5
Value for Money: 8.9
Food and Beverage: 6.6
Overall Experience: 7.6
S
Steven • couple • us
8
Pros:

Clean

Cons:

Needed some minor work such as fixing a hole knocked in the bathroom door and moldy caulking around the toilet.

2026-09-18 • via Nuitee
L
luis felipe • couple • co
7
Normal
2026-09-17 • via Nuitee
T
Tara • solo_traveller • us
2
Pros:

It was right off the interstate.

Cons:

Bed was awful. It smelled wierd. There were centipedes. I just didn't feel clean nor comfortable sleeping here.

2026-09-12 • via Nuitee
G
Gregory • family_with_children • us
10
It was cheaper then other places in the area and had us worried to stay at first but our stay was excellent
Pros:

Everyone that worked there was super nice and the place was super clean

2026-09-07 • via Nuitee
R
Racheal • couple • us
8
2026-08-29 • via Nuitee
H
Herodotos • family_with_children • us
9
2026-08-25 • via Nuitee
J
Joseph • solo_traveller • us
1
Never going back
Pros:

Nothing

Cons:

Everything. The rooms are dirty. It appears they do not wash the linens between guests and the staff is exceptionally rude. The maintenance is poor so every door in the place slams all night long the room smells like mold.

2026-08-11 • via Nuitee
K
Karen • couple • us
8
Pros:

Location

2026-08-08 • via Nuitee
C
Calogero • extended_group • au
7
2026-08-05 • via Nuitee
A
Aleigh • couple • us
10
2026-08-04 • via Nuitee
J
Jamie • extended_group • us
7
2026-07-25 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Easy stop!
Pros:

A convenient, safe spot after a long drive. Warm receptionist and a comfy bed.

2026-07-13 • via Nuitee
W
william • family_with_children • us
10
Nice clean older hotel with friendly staff
Pros:

Older hotel, but very clean rooms, hallways , breakfast areas were all clean. Nice smelling as you enter hotel .
Very friendly and polite staff

Cons:

No coffee pots in room

2026-07-12 • via Nuitee
W
william • extended_group • us
10
Great older hotel
Pros:

Great older hotel . The room had some rusty vents and sprinkler but no affect on room .
Friendly staff at check in

Cons:

No coffee pots in room

2026-07-12 • via Nuitee
S
Sheila • solo_traveller • us
8
2026-07-07 • via Nuitee
K
Karen • couple • us
10
2026-07-05 • via Nuitee
J
Jon • couple • us
8
2026-07-03 • via Nuitee
C
craig • solo_traveller • us
7
Great Budget Overnight Stay
Pros:

Price, hard floors seem cleaner, comfortable bed, friendly staff
Great place for a quick overnight stop.

Cons:

Breakfast was coffee and pancakes and oatmeal
There is a cracker barrel in the extended parking lot

2026-07-02 • via Nuitee
A
Alex • family_with_children • us
9
2026-06-30 • via Nuitee
S
Stepan • couple • us
10
Great!
Pros:

Mitchell is the best receptionist ever! He really made my day!

2026-06-28 • via Nuitee