Brown Hotel

Hotels
8.8 (238 reviews)
Malik Ghabdullin Street, 20/1 , Astana , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable and clean rooms
Delicious breakfast
Cons:
Old towels and bedding
Basic amenities missing (e.g., kettle)

Categories

Cleanliness
8.26
Several reviews indicate issues with older towels and bedding, suggesting a need for updates.
Service
9.23
Reviews highlight the friendly and helpful staff, contributing positively to the experience.
Location
9.27
Guests appreciate the hotel's excellent location near many amenities.
Room Quality
8.72
Most reviews describe the rooms as comfortable and well-maintained, with some mentions of basic amenities.
Amenities
8.75
The presence of bathrobes and slippers is appreciated, but the lack of some standard items like kettles is noted.
Value for Money
8.71
Given the overall experience and prices, guests find the hotel to offer good value.
Food and Beverage
8.76
Breakfast is frequently praised for its variety and taste, contributing positively to the stay.
Overall Experience
8.73
Overall, guests had a positive experience with minor issues noted, reflecting a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:16

Property Description

Modern Comforts and Convenience

Brown Hotel, nestled in Astana, offers a comfortable stay with modern amenities. The guest rooms feature air conditioning, flat-screen TVs, and free WiFi, ensuring a relaxing experience for every guest.

Convenient Location

Situated within proximity to popular landmarks such as Bayterek Monument and Expo 2017 Astana, Brown Hotel provides easy access to key attractions in the city. Guests can explore the city with ease from this centrally located hotel.

Exceptional Services

With a bar, free private parking, and a 24-hour front desk, Brown Hotel goes above and beyond to cater to the needs of its guests. Enjoy a hassle-free stay with attentive service and convenient facilities throughout your visit.

Book your stay at Brown Hotel now and experience a blend of comfort, convenience, and exceptional service during your time in Astana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 238 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Ruslan • solo_traveller • ru
10
2026-07-23 • via Nuitee
B
Bilal • solo_traveller • tr
10
Pros:

Şehre çok yakın

Cons:

Ana yoldan uzak bir oda istedim ona yolun göbeğine bakan oda verdiler

2026-07-22 • via Nuitee
V
Valeriy • couple • kz
9
Впечатления самые благоприятные
Pros:

Расположение отличное, в центре города при этом тихий район, проспект Республики, Набережная в шаговой доступности.
Завтрак мы не брали. Зато пользователь услугой такси - быстро и недорого.
Персонал отзывчивый, отдельное спасибо Зинаиде!
Номера чистые, свежие, приятный дизайн.
Рекомендую.

2026-07-22 • via Nuitee
P
Piotr • couple • pl
10
Pros:

Bardzo dobra lokalizacja i świetne podejście do gości. Otrzymaliśmy pokój kilka godzin wcześniej bezplatnie.

2026-07-20 • via Nuitee
C
CARLA • solo_traveller • it
10
Pros:

Hotel accogliente, pulitissimo, personale alla reception disponibile e gentile. Vicino c e un grande supermercato con un food court molto fornito ed economico

Cons:

Niente. Stra consigliato.

2026-07-17 • via Nuitee
Y
Yukie • couple • jp
8
綺麗なお部屋、ロケーションはタクシー移動？
Pros:

綺麗で広いお部屋で、スタッフも親切でした！

Cons:

この国全体がそうなのかもしれませんが、夜になると街灯などがないせいか外からは暗くて見逃すところでした笑
市街地からはちょっと離れているかも？

2026-07-17 • via Nuitee
Константин • couple • ru
8
Pros:

Дружелюбный персонал. Чистота. Тихо.

2026-07-16 • via Nuitee
M
Mirosław • couple • pl
8
2026-07-12 • via Nuitee
B
BAGLAN • couple • kz
8
2026-07-12 • via Nuitee
T
Teofilak • extended_group • pl
8
Duzo zwiedzilismy.Odpoczelismy.Przygoda na medal
Pros:

Lokalizacja wspańiala.Personel pomocny przyjazny

Cons:

Wszystko bylo ok.Moze tylko nalezalo uzupelniac kosmetyki w lazience

2026-07-11 • via Nuitee
N
Nazym • solo_traveller • kz
8
Pros:

Чисто, тихо и спокойно, близко к нужному месту.
Мне нравятся такие небольшие отели

Cons:

жаль, что нет своей полноценной кухни— места, где можно позавтракать и поужинать. И воду приходилось покупать.

2026-07-11 • via Nuitee
V
Vera • solo_traveller • de
10
2026-07-09 • via Nuitee
Рафаэль • extended_group • kz
10
2026-07-08 • via Nuitee
D
Diana • solo_traveller • kz
10
2026-07-06 • via Nuitee
A
Adam • couple • pl
8
Pros:

Klasyczny pokój hotelowy, w którym wszystko było jak należy. Schludnie, czysta pościel, czysta łazienka. Lokalizacja hotelu dobra. W pobliżu duży sklep SPAR i fajna restauracja.

Cons:

Pani z Recepcji mogłaby polubić swoją pracę.
Duży minus za to, że nie można było się zameldować przed oficjalnym rozpoczęciem doby hotelowej mimo, że pokoje były puste. Można było, ale za dodatkową wysoką opłatą - bez sensu !

2026-07-03 • via Nuitee
A
Adelaida • solo_traveller • kz
10
2026-07-02 • via Nuitee
Авамова • solo_traveller • kz
10
Pros:

Чисто , уютно, вежливый персонал

2026-06-29 • via Nuitee
V
Viktor • couple • kz
10
2026-06-29 • via Nuitee
M
Marina • couple • kz
8
2026-06-28 • via Nuitee
M
Marina • solo_traveller • ee
7
Cons:

Нас было двое, номер на двоих. Почему-то в номере было одно полотенце, один халат, одни тапочки

2026-06-26 • via Nuitee