Garner Hotel Pattaya Central by IHG

Hotels
Garner
7.2 (310 reviews)
80/168 Moo 9 Nongprue Pattaya City , Pattaya Central , th

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good staff
Clean Room
Cons:
Noisy cleaning staff
Bad odors from renovations

Categories

Cleanliness
6.2
Poor cleanliness due to bad odors and noise from the cleaning staff.
Service
8.2
Staff is very nice and helpful.
Location
6.7
Location is not good, affecting overall comfort.
Room Quality
6.7
Room quality suffers from noise and small size.
Amenities
7.2
Lack of refrigerator noted as a drawback.
Value for Money
8.2
Good price rate for overnight stay.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
7.2
Overall experience impacted by location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:25

Property Description

Luxurious Rooftop Pool
De Mandarin Nova Express Pattaya Hotel offers a luxurious rooftop pool where guests can relax and enjoy stunning views of the city.

Convenient Location
Situated just a 50-meter walk from the main road, guests have easy access to public transportation for exploring Pattaya. Additionally, popular attractions like Pattaya Beachfront and Central Festival Pattaya Beach are just a short walk or ride away.

Modern Amenities
All rooms at the hotel are equipped with air conditioning, a 40-inch LED TV, and a minibar. Guests can also enjoy the convenience of an electric kettle for tea/coffee making. The en suite bathrooms feature refreshing rain showers.

Book now for a memorable stay at De Mandarin Nova Express Pattaya Hotel!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

Renovation Area: Rooftop Swimming Pool and Fitness Center
Effective Date: 6th August 2025
Duration: Approximately 2 weeks
During this period, in-house guests are welcome to use the swimming pool at Nova Park Hotel, which is conveniently located within walking distance (approximately 1312 feet). We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.

"We are delighted to announce that Nova Express Pattaya will be rebranded as Garner Hotel Pattaya Central by IHG, effective on 1 December 2025."Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for THB 500 per person per night when using an existing bed.
    People 12 years old and over stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 310 reviews
Cleanliness: 6.2
Service: 8.2
Location: 6.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7.2
M
Mateusz couple pl
5
A nice pool and stuff, hotel looks 8 but it’s not considering cockroaches, homeless dogs around, a poor location, bad ai
Pros:

The Pool ok the 8th floor is the best thing in this hotel. Staff was very polite.

Cons:

1. Cockroaches even if the hotel seems to be new and clean room 507 - stuff was polite and gave me the other - premium room 616 on different floor where I didn’t have this problem anymore
2. Super old TVs Netflix and YouTube not present or doesn’t work at all (I’ve been to two rooms )
3. Breakfasts are not worth paying - get something somewhere else, at least I think western people may not be happy with them
4. Groups of homeless dogs wandering around the hotel, be careful especially at night, during the day there’s lots of people but who knows what happens if you walk alone in the middle of the night and see a group of homeless dogs, they are everywhere around the hotel but most of them are when you turn right leaving the hotel . Like I said you never know and you don’t want to get to the hospital when you get bitten
5. Bolt drivers struggle to get to this place even if I copy the address from Google Maps and three times they were not able to drop me in the right place
6. Air condition is crazy cold - I was scared I’m gonna get sick even if it was set up for 26 degrees it didn’t seem to work at all, it was also pretty loud

2026-05-14 via Nuitee
A
Aymen solo_traveller tr
8
2026-04-26 via Nuitee
A
Aziah couple my
7
2026-04-25 via Nuitee
M
Mikael couple se
6
Pros:

Center in town

Cons:

Hearing hookers moaning in rooms close to elevators. Discussed!!!

2026-04-22 via Nuitee
S
SARTHAK couple in
8
Best Value for Money!!
2026-04-09 via Nuitee
T
Takehiro solo_traveller jp
7
2026-03-27 via Nuitee
A
Ajmain extended_group gb
10
2026-03-17 via Nuitee
อัฎธพร extended_group th
8
Cons:

ต้องนำขวด ไปกรอกน้ำ

2026-03-13 via Nuitee
M
marco couple th
9
2026-02-23 via Nuitee
E
Emirhan solo_traveller tr
5
2026-02-13 via Nuitee
S
sumit solo_traveller gb
10
Pros:

staff are too good cooperative everything is perfect we enjoy this place for 5 days thankyu

2026-01-29 via Nuitee
J
Jurijs solo_traveller lv
10
2026-01-26 via Nuitee
M
Malgorzata solo_traveller pl
7
Better get ear plugs
Pros:

-swimming pool on the rooftop
-free coffee from coffee machine, tea, drinking water, snacks
-helpful staff
-hair dryer, bathroom accessories
-fitness room on the rooftop

Cons:

-cockroaches :(
-room with doors inside which are connecting to other room make really uncomfortable, specially if you travel alone
-noises from rooms next to yours, you can hear everything and what's other person does, even if he's in the bathroom peeing
-loud parties in the neighborhood
-sometimes was bad smell from bathroom but I know it's common here

2026-01-13 via Nuitee
T
Ting Ting couple ca
7
2026-01-12 via Nuitee
A
Alexander solo_traveller ua
8
It is good and safe place to stay. When for any question you can say it was good.
Pros:

Location of the hotel was good - next to the grocery, a few restaurants, a barber shop, and massage shops. Facilities are good. They do have 24/7 security at reception, so you are safe. The staff was very friendly.

Cons:

The price for the distant hotel was a little high. It is 20 min walk to the beach. Also, I had multiple troubles with wi fi, sometimes I could not use it at all.

2026-01-07 via Nuitee
T
Tfasam solo_traveller sa
8
2026-01-05 via Nuitee
B
Bonkosi family_with_children za
10
2026-01-04 via Nuitee
T
Thomas couple de
8
Pros:

Sehr freundliches Personal und bequeme Betten

2026-01-03 via Nuitee
S
Simon solo_traveller it
10
2026-01-03 via Nuitee
U
Uğur solo_traveller tr
4
Pros:

Spotless

Cons:

Has no balcony and windows were locked i really coudnt figured out this feels uncomfortable

2026-01-02 via Nuitee