Hillpark Hotel

Hotels
7.7 (455 reviews)
Upperhill, Lower Hill Road , Nairobi , ke
+254 724 256201

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Safety concerns
Pool overcrowding

Categories

Cleanliness
7.45
Most reviews indicate the rooms were clean, but issues with public areas were raised.
Service
8.45
Many reviews mentioned excellent staff who were friendly and helpful.
Location
6.95
Location raised concerns about safety when walking outside.
Room Quality
7.95
Rooms described as comfortable, but some obstacles noted.
Amenities
7.95
The gym and other facilities received positive mentions, despite pool crowd issues.
Value for Money
7.45
Some dissatisfaction expressed regarding additional charges.
Food and Beverage
7.95
Food was mostly well-received, though some desire for local options was noted.
Overall Experience
7.45
Overall experience mixed due to issues like building work and hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:37

Property Description

Luxurious Accommodation
Indulge in the individually decorated rooms at Hillpark Hotel, each equipped with modern amenities like cable TV, a desk, and a safe. Relax on comfortable carpeted floors and enjoy the convenience of a private bathroom.

Dining Options
Satisfy your taste buds at the Garden Restaurant with its á la carte menu, or head to the Pool Bar for delicious grills, salads, and a variety of beverages. Enjoy a memorable dining experience without leaving the hotel premises.

Convenient Facilities
Take advantage of the fitness centre, outdoor swimming pool, and garden during your stay. With free Wi-Fi and private parking available, explore Nairobi with ease, as the city center and the airport are just a short distance away.

Book your stay at Hillpark Hotel now for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$46 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 455 reviews
Cleanliness: 7.45
Service: 8.45
Location: 6.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
F
Frederic • solo_traveller • ci
6
2026-07-25 • via Nuitee
M
MOSES • solo_traveller • ug
9
Fabulous
Pros:

The property is close to the airport and CBD

2026-07-24 • via Nuitee
R
Rachel • solo_traveller • us
1
Stay away.
Pros:

The location was convenient to where I needed to be. That is the only positive.

Cons:

The space was run down, filthy, the locks were broken on the doors, the wifi was so slow I couldn't type an email. There was such loud construction outside there was no point spending time by the pool or anywhere else in the hotel. Generally i don't mind a basic hotel but this was really bad.

2026-07-23 • via Nuitee
T
tumaini samuel • solo_traveller • il
9
Pros:

חדרים נקיים, בריכה אחלה

Cons:

מחירים במסעדה מוגזמים

2026-07-23 • via Nuitee
R
Robyn • solo_traveller • au
7
2026-07-23 • via Nuitee
T
tumaini samuel • solo_traveller • il
9
2026-07-22 • via Nuitee
S
SilviooB • solo_traveller • it
9
Pros:

Camera pulita, staff cortese, anche se sono in corso lavori di ristrutturazione avendo soggiornato di domenica non ne abbiamo avuto evidenza se non fosse che il percorso verso il nostro edificio era leggermente variato. Ottimo rapporto qualità prezzo

Cons:

Colazione standard.

2026-07-22 • via Nuitee
A
Andrea • solo_traveller • au
8
2026-07-21 • via Nuitee
M
Memory • solo_traveller • za
8
I enjoyed my stay.
Pros:

I liked the location, it was close to the CBD. I also liked the gym.

2026-07-19 • via Nuitee
M
Martin • extended_group • au
8
Convenient and clean place to stay
Pros:

The staff were excellent - helpful and jovial - always had a pleasant smile and happy disposition.

Cons:

N/A

2026-07-19 • via Nuitee
N
Nathan • solo_traveller • zm
9
Pros:

Value for money. Very helpful staff

Cons:

Nothing

2026-07-19 • via Nuitee
O
omer • couple • tr
8
2026-07-19 • via Nuitee
P
Philippe David • solo_traveller • gb
4
Loud
Pros:

Friendly and helpful staff

Cons:

Room was next to a building site in the day and a nightclub at night. Very very noisy.

2026-07-18 • via Nuitee
E
Ester Ortega • extended_group • es
9
2026-07-18 • via Nuitee
G
Gea • family_with_children • nl
7
Pros:

Mooie ruime familiekamer. Mooie tuin om in te eten en lekker zwembad.

Cons:

De verbouwing die plaatsvindt. Alleen overdag heb je hier geluidshinder van. In de avond en nacht is het mooi rustig.

2026-07-18 • via Nuitee
L
laetitia • extended_group • fr
6
Pour une nuit de passage c’est ok mais pas plus
Pros:

Le personnel est vraiment charmant. Le dîner était très bien .

Cons:

Tout l’hôtel était entouré de travaux , entrée et piscine , heureusement que c’était juste pour une nuit.

2026-07-16 • via Nuitee
A
Alexandra • couple • au
7
2026-07-16 • via Nuitee
K
Khishigjargal • solo_traveller • mn
6
Pros:

Some staff were nice

Cons:

There is a bit of mold in the bathroom. They are renovating so no access to the gym or pool.

2026-07-14 • via Nuitee
R
rajesh • solo_traveller • in
1
Cons:

Money was stolen from Bag which was locked
No action taken by the managers

2026-07-14 • via Nuitee
M
Michael • couple • us
8
A nice room at a good price.
Pros:

Good value, comfortable room, friendly staff.

Cons:

Wifi was very spotty.

2026-07-13 • via Nuitee