Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Service
Excellent Location
Comfortable Rooms
Delicious Food
Cons:
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
8.8
Some guests noted cleanliness issues such as cockroaches and an unclean trash bin.
Service
10
Multiple reviews praised the friendly and responsive staff.
Location
9.8
The location is noted to be very strategic and convenient.
Room Quality
9.8
Comfortable rooms with good amenities and excellent shower.
Amenities
9.3
Amenities like gym and dining options were positively mentioned, but some complaints were noted.
Value for Money
9.3
Generally considered a good value, though some felt aspects were lacking for a four-star rating.
Food and Beverage
9.8
Positive comments on food quality, particularly in Kunoichi and Kemuning restaurants.
Overall Experience
10
Guests expressed a wonderful overall experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Luxurious Accommodation
Mercure Karawang offers upscale accommodation in Karawang with a year-round outdoor pool and spa center. Each room is elegantly designed with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries.

Convenient Amenities
Guests can unwind at the bar, enjoy the seating area in select rooms, and benefit from the 24-hour front desk service. The hotel provides a kettle in each room for added convenience, ensuring a comfortable stay for all guests.

Ideal Location
Located near Cibubur and Purwakarta, Mercure Karawang is easily accessible and just 45 km from Halim Perdanakusuma Airport. Whether for business or leisure, this hotel offers a perfect blend of comfort and convenience.

Book your stay at Mercure Karawang for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 157 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 10
J
Jorge • solo_traveller • se
10
Mkt bra
Pros:

Personalen var fantastisk

Cons:

Mkt väntetid för hissarna

2026-06-13 • via Nuitee
V
Veronica • solo_traveller • id
8
Nice
Pros:

Location

Cons:

Suite King devided with partition

2026-06-11 • via Nuitee
S
septiap2026 • Business
8
amazing swimming pool at mercure
Pros:

amazing swimming pool with the view

2026-06-10 • via Tripadvisor
L
Lucia • couple • qa
8
Pros:

Friendly staff and great location as the property is in front of the KCP mall and close to hospitals. You can find a lot of restaurants nearby as well.

2026-06-10 • via Nuitee
S
Shigeyuki • solo_traveller • jp
7
Pros:

部屋からロータリーを見下ろせて、時間により変化するその交通模様がとても興味深く市民の生活が窺えて飽きが来なかった。

Cons:

日本のきめ細かさを再認識する場面が色々有った。
具体的には、
⤵️洗面台とバスタブの止水栓の機能不全(キチンと閉まらず水が抜ける)
シャワーヘッドの付け根から水漏れする
シャワーヘッドと給水栓の切り替えがきちんと決まらない
トイレ便座の設置が大きく捻れて違和感があった
シャワートイレの機能は概ねOKでした
冷蔵庫が故障したままでした
(フロントに言ったら300L位の家庭用大型を据え付けて下さり窮屈感がありました)
部屋の固定電話が断線しかけて使用不能で交換を依頼しましたが滞在中(2日)に間に合いませんでした
フェースタオルが有りませんでしたがこの国のスタンダードかも？(フロントに補給をお願いしても通じなかった様です。因みにジャカルタのホテルにも有りませんでした)

2026-06-08 • via Nuitee
M
Michael • couple • ch
8
2026-06-08 • via Nuitee
4
410ahmadc • Business
10
Business stay
Pros:

Great vibes, good food, very comfortable

2026-05-26 • via Tripadvisor
T
Travel32676381879 • Family
10
Amazing staycation with family
Pros:

Nice front office crew @windy ,fresh weatherat the pool,modernt furnis at room,all is best service

2026-05-22 • via Tripadvisor
N
nanamJ1112IF • Family
10
Staycation in Karawang
Pros:

Location is great, room is spaciuos and comportable.
Breakfast is many varian food, and delicious. My kids really love it.
Also the swimming fool is good enough for kids.

2026-05-21 • via Tripadvisor
D
deffyd2026 • Family
10
Excellent
Pros:

Overall for facility all goods.
Keep stay good facility and respon for all team crew

2026-05-13 • via Tripadvisor
Y
Yeong Sheng • solo_traveller • sg
6
2026-05-08 • via Nuitee
F
fitri_rachmaaa • Solo travel • Karawang, Karawang Regency, West Java, Java
10
Staycation
Pros:

Best staycation ever, best privacy, clean room and friendly staff

2026-05-07 • via Tripadvisor
7
723eran • Business
10
Nice fo
Pros:

Stay so far so good, staff care with us, front office Imanuel helping us for check in and check out

2026-04-20 • via Tripadvisor
S
Sunshine38795494089 • Couples
10
nice
Pros:

co dengan front office imanuel ramah

2026-04-19 • via Tripadvisor
R
rahmadinig • Family
10
great experience with family time
Pros:

great experience
makanan enak
staff ramah

2026-04-18 • via Tripadvisor
A
adenav2026 • Family
10
Good experience
Pros:

Clean room, good variations of breakfast

2026-04-17 • via Tripadvisor
S
Sightsee66246482120 • Family
10
Staycation with my fams
Pros:

Pengalaman pertama staycation disini, so happy!!! Bintang 5 😍😍❤️

2026-04-17 • via Tripadvisor
A
almapn10 • Solo travel • Yogyakarta, Yogyakarta Region, Java
10
Nice for staycation
Pros:

Sangat recomended untuk keluarga maupun solo travel

2026-04-06 • via Tripadvisor
M
Meander08847115465 • Family
10
Review
Pros:

Front office imanuel super baik thnaks ya

2026-04-06 • via Tripadvisor
7
702tikay • Couples
10
Vacation
Pros:

Overall good since we comming till checkout. Everthing so nice.
Thanks imanuel from front Office team

2026-04-04 • via Tripadvisor