Jetwing Jaffna

Hotels
•
Jetwing Hotels Limited
8.1 (478 reviews)
37, Mahatma Gandhi Road , Jaffna , LK
+94 212 215 571

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Limited amenities
Small washroom
No pool or gym
Issues with service speed

Categories

Cleanliness
8.06
Some reviews mentioned clean rooms but also noted small washroom space.
Service
8.53
Staff were frequently described as friendly and helpful.
Location
8.57
Location is praised for being convenient and centrally located.
Room Quality
7.52
Rooms were clean and spacious, but some reported tight bathroom space.
Amenities
7.55
Limited amenities such as no pool or gym, which disappointed some guests.
Value for Money
8.01
Generally perceived as good value, although there were concerns about pricing relative to amenities.
Food and Beverage
8.56
Food quality received positive remarks; dining experiences were enjoyed.
Overall Experience
8.03
Overall feedback was positive, but some guests had specific issues affecting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:02

Property Description

Luxurious Accommodation
Jetwing Jaffna, nestled in Jaffna, offers a luxurious stay just moments away from Jaffna Public Library. The air-conditioned rooms are elegantly furnished with modern amenities like a flat-screen TV and a private bathroom.

Convenient Facilities
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange during your stay. Unwind at the shared lounge, terrace, or the on-site restaurant and bar.

Nearby Attractions
Explore the rich cultural heritage with attractions like Jaffna Fort and Nallur Kandaswamy Temple in close proximity. Don't miss the chance to visit Nilavarai Well just a short drive away.

Book now and indulge in a memorable stay at Jetwing Jaffna.

Important information:

Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.

Child Policy:

Children below 5 years stay free of charge on existing bedding.
Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.
Children of age 12 or more are considered adults.

Please note that driver accommodations/food will not be provided by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CMB

Location

Guest Reviews

8.1
Based on 478 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
T
Tania • couple • au
10
Spacious and well located
Pros:

Property was very comfortable and spacious. The breakfast had enough variety and the Sri Lankan dishes were well cooked. The staff are very helpful and obliging. It is also well located to all the tourist attractions. there is a supermarket next door where you can pick up supplies. Located close to the railway station.

2026-09-12 • via Nuitee
S
Sivayoganathan • couple • au
10
Wonderful place to stay. staff are extremely helpful.
Pros:

Nice authentic local food and buffet offers enormous choices

Cons:

Nothing I think of

2026-09-11 • via Nuitee
S
Sampath • extended_group • gb
8
Pros:

Extremely helpful and friendly staff
The food was really good .
The roof top bar was great the food served at the bar was tasty and very generous portions .

Cons:

Bathrooms were a bit small

2026-09-09 • via Nuitee
P
Paulo • solo_traveller • co
10
Estadía espectacular
Pros:

Las habitaciones, la amabilidad de todo el personal

2026-09-08 • via Nuitee
N
Nethaji • solo_traveller • no
8
Pros:

Mat

Cons:

Trenger oppussing i flere steder.

2026-09-08 • via Nuitee
T
Thayalasoruban • couple • gb
10
Very nice place to stay.
Pros:

Everything

Cons:

Nothing

2026-09-05 • via Nuitee
S
Sathiavathy • extended_group • my
8
Not bad at all
Pros:

Location of the hotel is fine. Rooms are comfortable and relatively clean. Most staff are friendly. Bathroom is clean as well. Very conveniently located just beside a mall where you can get everything you want. It is less than a minute walking distance (literally neighbor to the mall). Given that this is the only reasonably clean hotel in the area, no complaints.

Cons:

The hotel is a little run down. The rooms are run down as well and the doors use keys literal key to open and close (like old times). One of the staff (can't remember her name) was not very friendly when I was checking out.

2026-09-04 • via Nuitee
C
CHAMINDA • family_with_children • lk
5
Not value for the money
Pros:

Location is good

Cons:

The facilities advertised not available, such as swimming pool, rooms are small, hardly any space to move in toilets, no common area for seating, except for the rooftop, restaurant limited space

2026-08-30 • via Nuitee
M
Manjula • solo_traveller • lk
9
2026-08-28 • via Nuitee
C
Christian • family_with_children • de
8
Pros:

Friendly staff and an amazing sky lounge view over the city.

Cons:

Tiny bathrooms

2026-08-20 • via Nuitee
T
thiyagarajah • solo_traveller • lk
10
good
Pros:

so many think

Cons:

all good

2026-08-19 • via Nuitee
S
Sulosana • family_with_children • gb
10
2026-08-15 • via Nuitee
P
Peradeepa • family_with_children • gb
5
2026-08-10 • via Nuitee
M
Mayooran N • solo_traveller • ca
9
Cons:

Throughout the night, construction activities in front of the hotel created a disturbance that affected our sleep. The noise ceased only after we contacted the management to express our concerns.

2026-08-08 • via Nuitee
C
Cleide • couple • be
8
Bien accueil ☺️
Pros:

Le restaurant et le personnel

2026-08-07 • via Nuitee
K
Kalpani • extended_group • no
9
Outstanding hospitality, excellent facilities, and a perfect location
Pros:

We had a wonderful stay. The location was excellent, the facilities were well maintained, and everything was very comfortable. The staff were exceptionally friendly, and the warm welcome we received made us feel at home from the moment we arrived. Their hospitality truly stood out and made our visit even more enjoyable. Highly recommended!

Cons:

Nothing really

2026-08-05 • via Nuitee
E
Ezequiel • couple • ve
8
Muy caro para lo que ofrecen
Pros:

El alojamiento está cerca de los sitios de interés

Cons:

Me hospedé allí para poder ver la final de la Champions. Y no abrieron el bar, ni la TV por cable tenía suficientes canales nadie del personal pudo ayudarme y el internet iba sencillamente fatal

2026-08-03 • via Nuitee
P
Pavita • solo_traveller • au
10
2026-07-25 • via Nuitee
T
Thavaganeshan • family_with_children • nl
5
Pros:

Staffs are very friendly and helpful

Cons:

Rooms need a very big maintenance. Balconies are very dirty with birds shit.

2026-07-20 • via Nuitee
I
Indika • couple • lk
8
2026-07-18 • via Nuitee