Homewood Suites by Hilton Grand Rapids Downtown

Hotels
Homewood Suites by Hilton
8.7 (521 reviews)
161 Ottawa Avenue Northwest , Grand Rapids , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Cons:
Parking costs
Lack of certain kitchen items
Soundproofing issues

Categories

Cleanliness
8.63
Overall cleanliness praised across multiple reviews, with mentions of clean modern facilities.
Service
9.1
Staff was noted as friendly and exceptionally helpful in several reviews.
Location
9.14
Great downtown location praised, with easy access to amenities and attractions.
Room Quality
8.59
Rooms described as comfortable and spacious, though some issues with soundproofing and furniture.
Amenities
8.12
Variety of amenities available, though some reviews hint at a lack of certain items (e.g., garbage can, bottle opener).
Value for Money
8.58
Generally perceived good value, with some concerns about parking costs.
Food and Beverage
8.63
Breakfast praised as delicious with good quality, though some minor suggestions for improvement.
Overall Experience
8.8
Overall positive sentiment, with most reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:04

Property Description

Convenient Location and Modern Amenities

Homewood Suites by Hilton Grand Rapids Downtown is conveniently located near popular attractions such as Devos Hall and Grand Rapids Art Museum. The hotel offers modern amenities including free WiFi, a bar, and a sun terrace, ensuring a comfortable and enjoyable stay for guests.

Comfortable Accommodation

Each room at Homewood Suites is thoughtfully designed with a desk, air conditioning, and a flat-screen TV. Guests can choose rooms with a city view and a seating area, providing a relaxing environment during their visit.

Exceptional Service

With concierge services, a 24-hour front desk, and a snack bar, guests at Homewood Suites can expect exceptional service throughout their stay. Book now for a memorable experience in Grand Rapids!

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Location

Guest Reviews

8.7
Based on 521 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
M
Maginnis couple us
10
2026-08-29 via Nuitee
J
Jeanine family_with_children us
10
Awesome hotel
Pros:

Excellent ammenities in this hotel! The room was clean, breakfast was a nice bonus, staff were very friendly! The location was perfect walking distance to the Acrisure Ampetheater, coffee shops, and restaurants. We walked everywhere! I highly recommend this hotel!

Cons:

Paying for parking😪😪😪

2026-08-24 via Nuitee
Q
Quillen solo_traveller us
10
Pros:

The room had amenities I wasnt aware of. Excellent!

Cons:

It would be great if there was a shuttle to locations close but to far to walk if your handicapped.

2026-08-24 via Nuitee
A
Autumn couple us
9
So much fun, super kind staff and clean environment
Pros:

Rooms were so cozy and spacious. The area where the hotel is has so many fun spots super close by making it easy to find something to do without having to pay extra for transportation

2026-08-23 via Nuitee
E
Egija couple us
10
Amazing and very helofull manager and staff
2026-08-18 via Nuitee
P
Patricia couple us
10
2026-08-10 via Nuitee
J
Jenna family_with_children us
9
Pros:

Location and cleanliness

Cons:

Breakfast staff was rude

2026-08-09 via Nuitee
L
Lynn family_with_children us
10
Welcoming hotel that had charm and character!
Pros:

I loved the overall feel of the hotel. The old charm of the building was restored while adding modern touches. It was so clean and inviting from the lobby/breakfast area, the room itself and the rooftop. Location was great as well!

Cons:

I have nothing bad to say regarding this hotel and our stay there.

2026-08-03 via Nuitee
J
Julie couple us
10
Fabulous
Pros:

Everything!

Cons:

Parking garage was very small

2026-08-02 via Nuitee
W
Williams couple us
8
Pros:

Rooftop was closed bc of smoke, the smoke wasn't that bad.

Protesters very close to hotel made us feel uncomfortable.

Wish we had a better view.

Staff was amazing. Room was huge snd had everything we needed.

2026-07-23 via Nuitee
D
Daijhia couple us
10
2026-07-21 via Nuitee
J
Jeremy family_with_children us
10
The front desk was so nice and helpful. We loved our room!
Pros:

Very clean! So unique! Great location.

2026-07-16 via Nuitee
S
Scott couple us
9
Great hotel, great location with a good breakfast.
Pros:

The location was great. Easy to walk to the Gerald Ford Museum and restaurants, and easy to access I-196. The staff was very friendly.

Cons:

The ice machine on the 6th floor was very noisy.

2026-07-15 via Nuitee
W
Wai-Sun couple ca
10
2026-07-13 via Nuitee
T
Tina couple us
10
Pros:

Close to everything. Parking attached

2026-07-12 via Nuitee
D
Dace solo_traveller us
10
Beautiful room, nice surroundings, very friendly and accommodating staff.
Pros:

Very elegant!

Cons:

It was all good.

2026-07-06 via Nuitee
L
linda couple ca
7
We felt at home
Pros:

Good location; convenient parking; friendly & helpful staff; good extras: breakfast, water 24/7, umbrella, body lotion, good shower, very nice rooftop

Cons:

Price of beer too inflated!! Extending breakfast until 10 would have been nice 😊

2026-07-06 via Nuitee
K
Klaus couple us
8
Pros:

Everything was good

Cons:

The television service was unreliable in that certain channels did disappear

2026-06-28 via Nuitee
B
Beth couple us
10
2026-06-27 via Nuitee
M
MICHELLE family_with_children us
10
Amazing
Pros:

Was in town for my Indian Tribe Gathering for Missing and Murdered Indigenous People and this hotel treated us like royalty. They were so interested in the MMIP 2026 March for Awareness we were doing. Asked about our Ribbon skirts we were wearing , great people. We will be back to stay next year as well. Thank you for the hospitality!!!

2026-06-20 via Nuitee