Hotel Arlen

Hotels
8.5 (1166 reviews)
Praça Senador Eduardo Amaral 96 Centro , Pouso Alegre , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Noise concerns

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, including bad odors and dirty walls, impacting the rating.
Service
9.05
Many reviews praised the attentive and friendly service from the staff.
Location
9.09
Several mentions of great location, close to commerce and central areas.
Room Quality
8.04
Rooms are generally spacious and comfortable, but some reviews mention minor issues requiring attention.
Amenities
8.57
Amenities such as good breakfast and other services were positively highlighted.
Value for Money
8.53
Customers feel the overall pricing is fair given the amenities and quality offered.
Food and Beverage
8.58
Breakfast was often highlighted as excellent, though some wanted more variety like natural juices.
Overall Experience
8.55
Mixed feedback, but many expressed willingness to return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:12

Property Description

Welcome to Hotel Arlen, a charming 3-star property in Pouso Alegre with a cozy bar and shared lounge.

Comfortable Accommodation: Each unit is furnished with a flat-screen TV and cozy bed linen for a relaxing stay.

Relaxing Amenities: Enjoy the sun terrace for a peaceful retreat during your visit.

Exceptional Service: Our multilingual staff are available 24/7 to assist you in English and Portuguese, ensuring a seamless experience.

Ready to experience a delightful stay at Hotel Arlen? Book now and make unforgettable memories during your visit to Pouso Alegre!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Location

Guest Reviews

8.5
Based on 1166 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
M
Marcus Porto • solo_traveller • br
8
Pros:

Localização

Cons:

Tudo simples

2026-09-19 • via Nuitee
L
Luis • solo_traveller • br
10
Atendimento e cafe da manhã muito bom
Pros:

Café da manhã muito bom, atendimento excelente e fácil checkin

2026-09-18 • via Nuitee
R
Rejane • family_with_children • br
6
Aceitável.
Pros:

Café damanhã, e da localização.

Cons:

Limpeza. Ao chegar nos colocaram em um quarto sujo.

2026-09-18 • via Nuitee
J
Janio Rodrigo • solo_traveller • br
10
Pros:

Ótimo

Cons:

Ótimo

2026-09-17 • via Nuitee
D
Danilo • solo_traveller • br
10
2026-09-17 • via Nuitee
E
Eduardo Barretto • solo_traveller • br
8
Cons:

Quarto tinha um pouco de cheiro de mofo

2026-09-17 • via Nuitee
M
Matheus • solo_traveller • br
9
Atendimento muito bom
Pros:

O atendimento foi bem tranquilo, assertivo e muito eficiente, principalmente as funcionárias da limpeza e camareiras, que me atenderam com prestatividade, respeito e acolhimento.

Cons:

Não gostei das instalações do banheiro. Tirando isso, todo o resto é muito bom.

2026-09-15 • via Nuitee
I
Israel • couple • br
10
Fui muito bem acolhido.
Pros:

O café da manhã era excelente, com variadas opções de pão, bolos, sucos. Perfeito!!! O hotel tem um espaço com jogos, o estacionamento é excelente.

Cons:

Gostei de tudo.

2026-09-15 • via Nuitee
C
Carolina • family_with_children • br
8
2026-09-15 • via Nuitee
T
Thay • solo_traveller • br
10
2026-09-15 • via Nuitee
S
Sidnei Fernandes • solo_traveller • br
9
2026-09-15 • via Nuitee
G
Gualberto • solo_traveller • br
5
Pros:

Atendimento humano e o café da manhã

Cons:

Quarto com ventilador e sem ducha no vaso sanitário

2026-09-14 • via Nuitee
R
Ribeiro de Freitas Dias • solo_traveller • br
10
Pros:

Fui bem acolhida. Café da manhã excelente. Banho quente. Funcionários muito receptivos.

2026-09-14 • via Nuitee
D
Daniel • solo_traveller • br
10
Pros:

Excelente acomodação.

2026-09-14 • via Nuitee
I
Izabela • couple • br
9
2026-09-14 • via Nuitee
M
Matheus Queiroz • solo_traveller • br
10
2026-09-11 • via Nuitee
S
Saulo • solo_traveller • br
4
Pros:

Chuveiro e café da manhã são bons.

Cons:

Troquei de quarto 3 vezes devido o cheiro de “mofo”. Travesseiros aparentam não ser trocado a fronha.
Sujeira na cabeceira no quarto 313 inaceitável.

2026-09-10 • via Nuitee
G
Good God • solo_traveller • br
10
2026-09-10 • via Nuitee
S
Saulo • solo_traveller • br
10
2026-09-09 • via Nuitee
T
Thiago • solo_traveller • br
8
Boa
Pros:

Cama, espaço e travesseiros

Cons:

Ar condicionado sem funcionar e pia do banheiro com entupimento parcial, ruim pra higiene

2026-09-08 • via Nuitee